Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10104649
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ITEM. I love everything about this head phones. My son also loves it and has taken it away from me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DerickS,
Thank you for choosing Sony!
It's a true pleasure to hear that you and your son both enjoy the WHCH720N headphones so much. It’s wonderful to see the headphones creating such a positive experience for both of you. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones that I have ever had. The best purchase I have made this year.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Gamer25! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony! -Craig
Fantastic gift for Christmas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a Christmas present; recipient LOVE them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaB,
We are really happy to hear that the recipient loves their new WHCH720N headphones. It is an honor to know that our product was chosen as a Christmas gift and that it is bringing so much joy to someone special.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones as recommended by the Best Buy team for the new tv I had ordered. The noise cancelling feature is amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WaltS,
Excellent choice! Glad to hear you like the amazing noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for general use and for our flight to South Africa. The noise cancelling capabiltiy was incredible for the flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorPayne,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones to use for focus and ignore the 5 dogs barking at nothing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Datagirl, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Not Too Many Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left headphone had some popping noises when I used the noise canceling feature, but I haven't had the problem in a few weeks. Good product, but will be updating headphones if the sound comes back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KsCh, Thanks for the sharing your feedback. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Make sure that your device has the latest firmware version to avoid any performance issues. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I love them so good and the good noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisR, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best purchase for Great Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GenoKev,
Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this purchase. It’s replacing our old Sony corded headphones. Like wireless and noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianedG, wonderful! We're glad you are enjoying your new headphones! Our WHCH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 year old daughter loves them. She traded in the beats for these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jstrong24,
Awesome! We're glad to hear that your daughter loves the Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
My 15yr old tech says it’s a go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Pink sony whch720n headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good overall. Sometimes the bass makes a humming sound in some settings. The buttons on the right side make it hard to find how to fast forward the song right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MillicentD,
Thanks for your review of the WH-CH720N headphones! We're glad to hear that you're enjoying their overall sound quality.
We also appreciate you bringing up the specific issues you've encountered. We apologize for the humming sound you're hearing in certain bass settings. This is not the intended performance, and we would like to help you troubleshoot this issue. Please ensure your headphones have the latest firmware update, as this can often resolve sound-related anomalies. You can check for updates using the Sony | Sound Connect app—consider creating a hearing profile!
We also understand your feedback on the physical buttons and the difficulty in quickly finding the fast-forward function. We designed the controls to be intuitive, but we recognize that the layout can take some getting used to. For your reference, to fast-forward you need to press the middle button twice quickly, holding the second press. You can see all the buttons and their functions on this help guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Xmas gift for my daughter. She is very satisfied & pleased with this product, especially noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aquapolo,
You made the right choice! We're thrilled that your daughter is enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my kid. Really likes them so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DMH73,
We are happy to hear your child is enjoying their new headphones! It is great to know they are working out well so far for their listening needs.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment. I am using during workout. Sound quality is top notch.
I would recommend this to a friend - Pros mentioned:Comfort
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AETX,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Exactly what I want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they able to fold then it would have been better although they are great to wear comfortably over glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK,
Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris