Customer Ratings & Reviews

Hi KaraF, awesome! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl

Hi DestinyC, Awesome! We're truly delighted to hear your daughter loves everything about her new headphones. It's good to know your investment is worth it and you appreciate the exceptional audio and excellent noise cancellation of these headphones. Thank you so much for your purchase and for giving the product a perfect rating! -Jess

Hi ParkerG, fantastic! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with your WHCH720N and for choosing Sony! - Romeo

Hi PamelaC!
It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.

Thank you for choosing Sony!
Best regards,
Estefany

Hi SarahS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi DayanaG,

That's great! We're happy that you like the sound quality of the headphones. Thank you for choosing Sony!

-David

Thank you for sharing this wonderful feedback!

We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!

It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Tvdeal,

We appreciate your feedback and we are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. When charging the headphones, please make sure to use the supplied USB Type-C cable. Check the cable and the adapter and make sure they are connected the the headphones and wall socket firmly. The available operating times of the unit with the battery fully charged will depend on the settings and how you use them. You can check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776820.html.

We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

Thank you for choosing Sony!
-Vincen

Hi Ughugh, that's amazing! We are thrilled to know that you and your wife are having an enjoyable experience with our WHCH720N. Thank you very much for sharing your awesome experience and for choosing the best brand, Sony! - Romeo

Hi Bobbi, Thank you for sharing such an excellent shopping experience. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-CH720N Headphones. Your satisfaction with the high-quality sound and reasonable price of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess

Hi Marty!
Thank you for sharing your honest feedback with us. We are very glad to hear you find the WH-CH720N a good deal overall.

To improve the sound, you might want to explore adjusting the equalizer settings on your device or Sony | Sound Connect app to better suit your preferences. Also, ensuring your headphones have the latest firmware update can help optimize performance.

Thanks for choosing Sony and for your feedback.
Best regards,
Estefany

Hi PanajotN, nice! We're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl

Hi PaulJ, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and amazing performance of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for the 5-star rating! -Jess

Hi Anon, Thanks for sharing your thoughts on the Sony WH-CH720N headphones! It's great to hear that both the sound quality and the grip are up to your standards. Sounds like a solid choice! Thank you for choosing Sony. -Jess

Hi BabatundeA,

We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!

Thanks for choosing Sony.

Best regards, Eliab

Hello Checjita, Great! We are truly happy that you are very much satisfied with the sound quality and you like the color of your new Sony WHCH720N. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! - Marco

Hi WilliamM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Jupiter, Thank you for your honest review! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl

Hello Thomas,

Thank you for choosing Sony!

We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.

Best regards,
-Fred