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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2773 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,773 reviews
  • Rated 5 out of 5 stars

    Best budget headphones for an autistic person

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am autistic and i wear glasses. I needed some over the ear headphones that didnt put to much preasure on my head or my glasses. Ive had a hard time finding a comfortable pair and these are by far the best ive tried. They are so light they feel like i have nothing on and they dont put preassure where it causes pain. The noise canceling isnt the greatest but for the price its pretty good. I love these headphone and will purchase from sony again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaggieM,

      That's very nice to hear! We're happy that you like the comfortable design, noise canceling, and price point of the headphones. Thank you for supporting Sony and your continued support is greatly appreciated. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are super comfortable. Super nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferN,

      We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Incredible headphones at an unbelievable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product for an unbelievable price. The noise cscnelling feature, sound, and comforts are wonderful. I researched and tried a lot of other headphones and it wasn't even close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day EliS,
      That's great! We're glad that you like the noise canceling feature, sound quality and comfort of our Sony WHCH720N to your ear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money i paid for. The sound is great and the fit is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! Far better than some high end “gaming headphones” that I’ve used!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChilaxMan205!

      We are absolutely thrilled to hear that the WH-CH720N is giving those high-end gaming headphones a run for their money! It’s incredibly rewarding to know that our focus on balanced, high-quality audio is standing out to you, even compared to more expensive specialized gear.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Lightweight and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Used And Loved Everyday

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CCross,

      That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Comfort & Impressive Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanR!
      Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Superior audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliocbrito,
      This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Super comfortable, good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lightweight and soft but not cheap. That makes them super comfortable. Audio quality is as expected: good but not "top of the line". I'm quite happy with them and I'll buy another pair soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamBestBuy!
      We are really happy to hear that you're finding the WH-CH720N so comfortable for daily use. It's great to know you're already thinking about getting a second pair.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Fantastic quality at a lower price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking into getting some quality noise canceling headphones because I love listening to music and audibooks without the noise of the rest of the world. I tried listening to both these and Skullcandys and I felt these were a better quality and at a better price. I love the app as well to adjust the bass when listening to music but return it back easily when listening to an audiobook. They're also super lightweight. I'm a huge fan and they've been on non-stop; the battery is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User859255,

      Thank you so much for the fantastic review! We're truly heartened to hear that the Sony WH-CH720N headphones have become your go-to for music and audiobooks.

      It's great that you had the chance to compare them and found them to be a better fit for your needs. We designed these headphones to deliver a high-quality listening experience with excellent Noise Canceling, so it's wonderful to know that you're enjoying your content without the distractions of the outside world.

      We're also glad you're making use of the Sony | Headphones Connect app to customize the sound. And we agree—the lightweight design and long-lasting battery make them perfect for non-stop use.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily for their noise-cancelling feature. That worked great, and by itself warrants a five-star rating. The overall rating goes down a notch due to comfort. On the red-eye from San Diego to JFK these lost their fifth star somewhere over the Great Plains, or maybe even the Rockies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MartinW,

      Thank you for choosing Sony!

      We're elated to hear that the noise-cancelling feature of your WHCH720N headphones has made such a positive impact, especially during your travels. We also appreciate your honest feedback about comfort on long flights, as it helps us understand how we can continue improving the user experience. Your insights are invaluable, and we hope the excellent noise cancellation continues to enhance your journeys.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Excellent sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift that has been appreciated. Lite and works great. Could be a bit better for storing in a bag, but otherwise excellent sound and comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PastorScott!
      Thanks for the review! We are excited to hear that the WH-CH720N has been such an appreciated gift.
      We appreciate the feedback regarding how they store in a bag, but we're glad to know the comfort and sound are hitting the mark for you.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Exceptional Sound Quality: This suggests the headp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic but good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product, the sound meets my needs. The instructions were lacking. For instance having to hold the on button for 10 seconds. Fortunately YouTube had a fee videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GiniS,

      We are immensely pleased to hear that you are very satisfied with the sound quality of your new headphones! It is great to know that the audio performance is a perfect fit for your listening style. We appreciate your feedback regarding the initial setup process; while we aim for a seamless start, we are glad you found the resources you needed to get connected. These headphones are designed to provide a premium experience with the Integrated Processor V1 and a lightweight, comfortable design that is perfect for all-day wear.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very great, love them on my runs and working out! They stay on while running and the battery last very long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BreanaQ, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US