Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10187849
Customer reviews
Rating 4.6 out of 5 stars with 2773 reviews
(2,773 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying and impressed with a friend's pair of another brand, expensive, noise cancelling headphones, I wanted to find a more affordable option for my recent trip abroad. Saw these and bought them on the way to the airport :) Easy enough to setup which I did on the bus ride. Even installed their app and adjusted the equalizer. Bottom line is the noise cancellation was very effective! Sound quality was good too. Probably would not have bought them for sound quality though as I think you can do just as good for less. But with the noise cancellation these are winners.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hillrider,
You made the right choice with the Sony WHCH720N! We're glad that you like the noise canceling function and sound quality of the headphones. It's also great that you had an easy time setting it up. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Headphones are great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headphones. Best quality. The headphones do not hurt his head, either.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelisaA,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WHCH720N headphones and that they provide such comfortable wear without causing any discomfort. Knowing our products can bring both quality sound and comfort to your family means a great deal to us.
Best regards,
-Fred
Rated 4 out of 5 stars
solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Not the best sound quality ever, but very good sound adjustable via the app, and great sound quality for the price. Also gets better as they break in. Bluetooth connects well. Super comfortable.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi listener1,
That is awesome! Great quality, good price! We're happy that you're satisfied with the sound quality, how stable the Bluetooth connection is and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Great for the money... Not for Bassheads
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price (particularly closer to $100 than $150), these are pretty hard to beat. Pros: - With some EQ tuning in the Sony phone app can provide some very good sound and clarity. Excited EQ preset is a good one - Enough bass for most songs paired with clarity for most musical genres as long as you're not looking for thundering bass - VERY comfortable as they are shockingly light and have just the right padding in all the right places... they feel much lighter than they look - These look nice and look more expensive than they are - I don't need ANC but this does an ok job if you turn it on. It doesn't produce noise cancellation miracles like the high end Sony's, Bose, or Apple headphones. Cons: - If you want that really deep bass, think the bass drop in the "Immortals" song by Fall Out Boy, you will NOT feel it with these headphones no matter what you do. The XB910n headphones will work for that. - When you turn on the headphones takes a noticeably long amount of time to connect to your device (compared to older Sony WCHC700N headphones I had) - Had a couple of times the connection dropped already. Reconnects in under 5 seconds but no rhyme or reason to it - So light they almost seem like toys... you will love it while wearing it but it is surprising to pick these up - Doesn't fold up small... folds flat and you'll need to buy a case if packing them up to keep them safe. Overall: - Solid buy if you're on a budget. Definitely try these out for fit at your local store... That sold me on these over the XB910Ns that were not as comfortable on my ears. - Covers all the music you'll likely listen to and looks/sounds good doing it - Very comfortable and no fatigue after hours of wear!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Thanks for the 5-star rating! We're glad that you are happy with your headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! -Craig
Rated 5 out of 5 stars
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for upcoming travels and I was able to fill customize my listening experience. So cool to be able to tailor the sound to my needs/preferences. The noise cancellation works very nicely.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyC,
It is great to hear that you are enjoying the Sony WHCH720N headphones, especially the ability to fully customize your listening experience and the performance of the Noise Cancellation. We designed these headphones to be the perfect travel companion, allowing you to tailor the sound to any preference.
Thank you for choosing Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work amazingly well. The price-to-quality ratio is excellent and definitely worth it. The noise cancellation performs very well, and the battery life is impressive.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RamonV,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones deliver excellent noise cancellation, impressive battery life, and great value. Your detailed feedback encourages us to continue providing quality products that enhance everyday listening.
Best regards,
-Fred
Rated 5 out of 5 stars
Good bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, blocks about %96 of outside sound. Battery works pretty decent for moderate use. Stays connected when device is the other room.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear, happy with purchase.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wager,
We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Rated 5 out of 5 stars
Cozy & Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, it feels comfortable even after multiple hours of using them. It cancels out noises pretty well and overall im glad I got it for myself to focus on my hobbies.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnrebt,
It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.
Thank you for trusting Sony to be a part of your listening experience.
Regards,
Dominick
Rated 5 out of 5 stars
Awesome commuting headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were amazing, had them for over 1.5 years and they were still going strong until I fell with them and one side broke.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, KhurramS!
We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!
If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!
Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfort and sound quality. My only problem is that I, personally, find the controls a bit difficult to find when I need to adjust volume or whatever.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitbit, we're glad you like the sound quality of our product. We appreciate your feedback regarding the button layout of your Sony unit. You can find this link helpful in controlling your headphones. Please check it:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great - long battery life and I love how they can move to accommodate laying down.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM,
Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Amazing Audio and Noice Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my teen age daughter ans she loves them. She noise canceling is amazing. The audio works perfectly. We have no complaints.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SindyC,
It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.
Thank you for trusting Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a suprisingly great quality and value. The noise cancellation on them is great and my music sounds terrific.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! The noise canceling works like a dream, or it has a mode where it doesn't. Whatever you need it for.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarinaD,
That's fantastic to hear! We're so glad the noise canceling on your WH-CH720N headphones is working like a dream, and that you appreciate the flexibility of the different modes. Enjoy your listening experience!
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable earphones. Keeps out noise. Adjustable for comfort on your ears/head
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barbie,
We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you are enjoying the comfortable fit, noise canceling features, and adjustable options of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
Sony 720 Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, I do get some fatigue from it unlike the older model that I had. That is the only downside.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Purchased for my father. He is enjoying them.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryH,
That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.















