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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2774 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,774 reviews
  • Rated 4 out of 5 stars

    Excellent product for music and movies

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, good base for the movies. Connecting to all devices but when trying to connect sony tv it is not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RavindraB, Thank you for the feedback on your experience with your Sony WHCH720N. While we're glad you like the great sound and bass quality, we regret to hear that you're having some difficulty connecting the headset to your Sony TV. We would like to know more about this issue so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great for the gym, battery lasts very long too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarM,
      Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift and the noise cancelling feature is amazing. The headphones are lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicolep,

      We are thrilled to hear your gift was a success! It is great to know the recipient is enjoying the lightweight design and amazing noise canceling.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and good noise cancellation; and, a plus for a comfortable fit!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Nice noise cancel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi daughter is very happy with this headphones, noise cancel is a plus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We're so glad to hear your daughter is happy with her new headphones and that the noise canceling is making a difference!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got it on sale! Battery life is pretty good too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RowenG!
      It's great to know that you're pleased with the functionality of our WH-CH720N headphones!
      The battery life is indeed a great addition, providing hours of listening.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sounds system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for the price matches, love these so worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SilvaO,
      Many thanks for the 5-star rating! We're glad to hear that your investment with your WHCH720N headphones is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my headphones the sound quality is good and exceeds the price, noise cancelling is amazing also they are comfy and dont sweat or bothers you ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RafiQ,
      That's awesome! We're glad that you like the sound quality, comfortability and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones................... ...... ...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      We're thrilled to hear you're loving your new WH-CH720N headphones!

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 3 out of 5 stars

    Great headphones if you don't have TMJ!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great budget friendly option for noise cancelling headphones, but after a couple of hours of wear they triggered my TMJ to a point that I couldn't eat for an hour. Not good for TMJ! Great for a comfortable pair of headphones that doesn't break the bank! With they could have worked out for me but I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, MadalynS.

      We are so sorry to hear about the discomfort you experienced with the WH-CH720N headphones, and that they triggered your TMJ. This is certainly not the comfortable experience we aim to deliver, and we understand your frustration. We appreciate you giving them a try, and we're glad to hear that they were at least a great budget-friendly option for you.

      We are also glad to know that you found them to be comfortable for a while, and we'll be sure to share your feedback about the fit with our product development team.

      Thank you again for your valuable feedback.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    BUY dont think twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST HEADPHONES! Honestly I wanted the one that was on sale, and LONG and behold this one was available for a 100 after about 50-75 dollars more. I will say when I pick up a phone with this, friends always say they hear a underwater sound. Other than that, TOTALLY recommend, if you are listening to music or an audiobook.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi APOLLY,

      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Beyond amazing and piercing friendly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these initially because i needed some over the ear headphones for the gym. ive never had noise canceling headphones before so i didnt care for that aspect much at the time, but now, even in my house, i dont want to take them off. I absolutely understand the hype now. Besides the great noise canceling quality, the sound quality is amazing. One of my favorite things of this headset, is that it puts no pressure on any of my hard cartilage piercings and even with stretched ear lobes, they fit perfectly in the headphones- which was a must in terms of headphone shopping. These headphones dont squeeze and they are very light weight. I am absolutley obsessed with these!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hannah, Thank you for your detailed and enthusiastic review of the Sony WH-CH720N! Your personal journey from skepticism about noise cancellation to becoming a fan, along with your insights on comfort for those with piercings and stretched lobes, is incredibly valuable. Your passion for these headphones really shines through, making it a compelling recommendation for anyone in the market for comfortable, high-quality headphones. Thanks for sharing your experience! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . Clear sound, ergonomics, forget I have them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciatL,
      Thank you so much for such a great review! We really appreciate that you like the clear sound, ergonomics, and comfortable fit of your WHCH720N headphones. Sony's commitment to customers satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with great battery life and noise canceling ability!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tttt4986, Awesome! We're delighted to hear that you like the excellent quality, great battery life, and top notch noise canceling of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My sonnies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight for the comfortability in working out and the noise cancelation option is great ! The price was worth the buy !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skylinediamonds,

      It's a true pleasure to hear that your WH-CH720N headphones are the perfect fit for your workouts! We are glad that the lightweight design provides the comfort you need while staying active, and that the noise cancellation is helping you stay focused. It is wonderful to know that you found them to be a great value for your investment.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the sound quality is great. Worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AubreyT!

      We are so pleased to hear that you’re enjoying the comfort and great sound quality of your WH-CH720N headphones. We strive to pack as much premium technology as possible into our gear, so hearing that you feel they are well worth the investment is wonderful feedback for us.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, noise cancelation best ever and sound quality and extra features well worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galaxy!
      Thanks for sharing your review! We are thrilled to hear that you're having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the comfort and sound quality are making a difference for you.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Gift replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for a different brand. Has not disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, TamTam!

      We are so glad to hear that the WH-CH720N won you over as a replacement! It’s great to know that these headphones have not disappointed. With our Integrated Processor V1 and a lightweight design that offers up to 50 hours of battery life, they are built to be your reliable go-to for daily listening.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its comfortable, does really good with cancelling noise. Its the best headphone I had so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrsLynn,
      Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Nothing like Sony for music fidelity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and quiet. Look good - simple and elegant. Great sound quality with a decent battery life. Not much to complain about here, just straight forward, good quality wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, techlover!

      We are so pleased to hear that you are thoroughly enjoying your WH-CH720N wireless headphones. It’s wonderful to know that you appreciate the light and quiet design, as well as the simple and elegant look.

      We are especially glad that you are impressed with the great sound quality and the decent battery life. We designed these headphones to deliver a straight-forward, high-quality audio experience, and your feedback is a wonderful validation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global