Customer Ratings & Reviews

Hello JamallJ,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

Best regards,
-Fred

Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Thank you for the wonderful review, RenaeC!

We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.

Thank you for choosing Sony for such a special gift!

Best regards,

Gus, Sony Social Media Team

Hello AnthonyG, We are glad that you like the sound quality and battery life of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent

Hello JuanC,

Thank you for choosing Sony!

We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.

Best regards,
-Fred

Hi there!
We are really happy to hear that your daughter is liking her Christmas gift! It’s wonderful to know they are a great fit for her workday and that she’s getting so much use out of them at her desk.

The WH-CH720N is designed for all-day wear, featuring a super lightweight frame and soft, oval-shaped earpads that stay comfortable for hours.

Thanks for selecting Sony headphones!
Warm regards,
Estefany

Hi RobertC,

We are pleased to learn that you are finding the WH-CH720N so comfortable and easy to use! We designed these headphones with a lightweight headband and soft earpads to ensure they remain cozy for long listening sessions, and it is wonderful to hear that the high-quality sound and long-lasting battery life are providing the premium experience we strive for. Our goal is to provide advanced features like Dual Noise Sensor technology in a user-friendly package, and we are thrilled that the simple setup and great value have made them a perfect fit for you.

Thank you for choosing Sony.

Regards,
Dominick

Hi Water,
Perfect! It always makes our day to hear customers like you enjoy our product. Nice to know you are having a great time with the amazing noise cancellation, comfortable fit and ease of use of your WHCH720N headphones. Thanks for choosing Sony! - Kris

Hi SrikrishnaK,

We’re so glad to hear your child is enjoying the comfort and sound of their new headphones! As our lightest wireless noise-canceling headband ever, the WH-CH720N is designed to provide hours of comfortable listening without the weight.

Thanks for choosing Sony.

Best regards,
Eliab

Hi AndrewM,

We’re stoked to hear the WH-CH720N is your go-to gym gear! Their lightweight design is perfect for staying focused on your gains without the bulk. Since these aren't sweat-proof, just remember to give the earpads a quick wipe after your workout to keep them fresh.

Thanks for choosing Sony.

Best regards,

Eliab

Hi KaylaH,
Thanks for the wonderful review! We are really happy to hear that your son is loving his new WH-CH720N headphones! It is also great that you found a solid case to keep them protected while he's on the move.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi Satisfied,
Thank you for your time writing this review! We're glad to hear you like the great sound, noise canceling features and reasonable price of your WHCH720N headphones. We've taken note of your feedback with regard the design of the headphones. If you are looking for Sony wireless headphones with foldable design, you may want to check our WH1000XM4 and WHXB910N. Thanks again for purchasing Sony! - Kris

Hi GMPBMP,

Amazing! We're thrilled that your daughter is enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi user520222,

That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.

Best regards, Eliab

Hi MRSR,

We are really happy to hear that your son is loving his new gift and enjoying such clear, crisp audio!

The premium sound quality he’s experiencing is powered by our Integrated Processor V1, which helps eliminate external noise while reproducing all the fine details in his favorite music with minimal distortion. We also designed these to be our lightest overhead wireless noise-canceling headphones yet; the lightweight structure and ergonomic earpads ensure he can listen in total comfort for hours at a time without any strain.

Thank you for trusting Sony.

Best regards,
Dominick

Hello RickieB,

Thank you for choosing Sony!

We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.

Best regards,
-Fred

HI Enva,

We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi HanaL, Amazing! We're so thrilled to hear you like the comfortable fit, long battery life, and quick charging of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam

HI MarisolP,

We’re so glad to hear your son loves his new WH-CH720N headphones! It’s a fantastic choice for a birthday gift, as they are Sony’s lightest overhead noise-canceling model, making them comfortable for long hours of use. With up to 35 hours of battery life and the same Integrated Processor V1 found in our flagship models, they are definitely built to provide high-quality sound for a long time to come. Thanks for choosing Sony.


Best regards, Eliab