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Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sounds amazing, noise canceling is amazing and feels robust. Comes with an app that has built in equalizer. Great product feels a little cheap and light but the sound quality must have been where all the budget went, its great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Enva,

      We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working as good as new! Great purchase! Worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LJames!
      Thanks for the awesome feedback! It brings us great joy to hear that your WH-CH720N is still performing perfectly! We love knowing that you feel it was a great investment and that they are holding up so well for you.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Check these out!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great affordability! Would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, LarissaL!

      We are absolutely thrilled to hear that your WH-CH720N headphones are hitting that "sweet spot" of great sound and great affordability for you! It is incredibly rewarding to know that our goal of delivering premium audio technology at an accessible price point is resonating with your experience.

      Welcome to the Sony family, and happy listening!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Corporate gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, John!

      What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.

      Thank you for choosing Sony for your team!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphone are great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. They are very comfortable and the noise canceling is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 700 Bluetooth headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyG,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Alberto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality good brand and good and secure fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlbertoO,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice secure fit with all activities.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very comfortable on the ears. Great sound !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!

      Thank you again for being part of the Sony family!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too good, sound quality is superb. Battery life is also good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Lucky!

      We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, mouse.

      We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.

      We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good from sound quality to things it can do. They are fully flexible and the battery life is unrealll. I charge them maybe once or twice a week and they just keep going . I give them a 8.5/10 . I would like the noise canceling feature to cancel more noise but it’s not bad !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeddyT,
      Thank you for sharing your honest feedback and we truly appreciate it. We are happy that you like the sound quality, battery life and other features of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. I got these for less than $100. Far that price I can't complain about them. They sound really good. The earmuffs are comfortable enough. All in all a solid buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseRN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony - WHCH720N Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and have great sound and noise cancellation. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinM,
      Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the comfort, sound quality and noise cancellation of the WH-CH720N headphones. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlinB,
      You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamallJ,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an having a wonderful time watching late night movie with this. The quality of sound is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SherryH,

      Thank you for choosing Sony!

      We’re excited to hear that you’re enjoying your late-night movie experience with the WHCH720N and that the sound quality is exceptional. It’s wonderful to know our product is helping create memorable entertainment moments for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, light on my head and comfortable on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaidRaidRaid, we're glad you like the sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and great price and very comfortable buy one now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
      These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US