Customer Ratings & Reviews

Hi MRSR,

We are really happy to hear that your son is loving his new gift and enjoying such clear, crisp audio!

The premium sound quality he’s experiencing is powered by our Integrated Processor V1, which helps eliminate external noise while reproducing all the fine details in his favorite music with minimal distortion. We also designed these to be our lightest overhead wireless noise-canceling headphones yet; the lightweight structure and ergonomic earpads ensure he can listen in total comfort for hours at a time without any strain.

Thank you for trusting Sony.

Best regards,
Dominick

Hi SamanthaB


We are delighted to hear you've enjoyed such incredible longevity and performance from your WH-CH720N headphones over the past two years! Your feedback on their everyday reliability truly validates the quality and durability we strive for in our products.

Thanks for choosing Sony.

Best regards, Eliab

Hi Jessica, Great! Thanks for the positive feedback. We're extremely happy to hear that you like the sound quality and overall features of the headphones. These headphones are well built, robust and easy to wear for long periods. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Thank you for choosing Sony! -Jess

Hello ColinC,

Thank you for choosing Sony!

We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.

Best regards,
-Fred

Hi Lucik,

That's great! We're glad to hear that you love the noise canceling, easy to use functions and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony and your continued support is greatly appreciated.

-David

Hi MichaelB,

We're thrilled to hear you're loving your new WH-CH720N headphones!

Thanks for choosing Sony.

Best regards,

Eliab

Hi Sharon,
Thanks for your feedback! It is truly wonderful to know that the WH-CH720N headphones deliver great sound, are easy to charge and fit so well.

Thanks for choosing Sony!
Best regards,
Stephanie

Hi Katelynn,
Great! We are truly delighted that you loved our Sony WHCH720N, especially the noise canceling feature. You will not regret switching to Sony's headphone. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco

Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo

Hello RickieB,

Thank you for choosing Sony!

We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.

Best regards,
-Fred

Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam

Hi LeslieG,

We are really happy to hear that you are enjoying the comfort and versatility of your WH-CH720N headphones. That blue finish is a fantastic choice—it’s designed to look as sleek as it feels during those long listening sessions with your iPad.

One of the best things about this model is the Multipoint Connection feature, which allows you to stay paired with your iPad for a movie and instantly switch to your phone if a call comes in.

Thank you for trusting Sony to provide the soundtrack to your digital life.

Best regards,
Dominick

Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent

Thank you for sharing your experience, StephenB!

We are so glad to hear that the WH-CH720N is a hit with your son! It is incredibly rewarding to know that our noise-canceling technology is providing him with the comfort and focus he needs. We design our headphones to be lightweight and effective for long-term wear, and hearing that they’ve made a positive impact on his daily routine truly makes our day.

Thank you for choosing Sony and for being a part of our community!

Best regards,

Gus, Sony Social Media Team

Hi Momof6,

We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.

Thank you for trusting Sony.

Regards,
Dominick

Hi UriasJD, We are glad to hear that you are pretty happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Mom2tnt, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl