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Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Usee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headsets quickly connecting and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony Headphones. Noise cancelling works great - easy setup. Great bang for your buck option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StuartH,

      Thank you for choosing Sony!

      We're excited to hear that you love your WHCH720N headphones and that the noise cancelling and easy setup have made a positive impact. It's wonderful to know you appreciate the value they offer, and we hope they continue to enhance your listening experience every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Noise-cancelling good for the price. Just a little sound leaking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToniH,

      We are pleased to learn that your WH-CH720N headphones are working great and that you are finding the noise-canceling performance to be a strong feature.

      By utilizing our Integrated Processor V1, we aim to provide a high level of noise cancellation in a lightweight design, and we are glad you are enjoying that quiet listening environment. Regarding the sound leakage, this can sometimes occur at higher volumes due to the headphones' breathable, lightweight build; however, ensuring a snug fit with the adjustable headband can often help minimize this. We truly appreciate your feedback as it helps us continue to refine the audio experience for all our users.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality for a low price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually cancel the noise. Good quality for a low price. Was easy to conect to my android phone but wasn't the same for iPhone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaP,

      We're delighted you're enjoying the effective noise canceling and good quality for the price of the WH-CH720N! We apologize for the difficulty connecting to your iPhone. This is sometimes due to iOS settings. Please try this troubleshooting step: On your iPhone, go to Settings, find the Sony | Headphones Connect app, and ensure that Bluetooth access is explicitly turned on. If the issue continues, delete the headphones' pairing information from the iPhone's main Bluetooth settings, and try pairing again by putting the headphones into manual pairing mode (hold the power button for about 5 seconds).

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best. Excellent. Great Sound. They're excellent. A good size, great sound, impeccable audio, a great value, excellent service from Best Buy, perfect delivery without any problems. 100% recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesusO,

      Thank you for choosing Sony!

      We're excited to hear that your WH-CH720N headphones are the best, offering impeccable audio and great sound! We're also glad you found them to be a good size and a great value, and that your experience with Best Buy's service and perfect delivery was so positive. Thank you for your 100% recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and lightweight. They sound great for the price. Set up was easy for iOS

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome.e sound quality at an affordable price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are a great value, especially if you can pick them up on sale. For the price you get amazing sound, decent ANC, and a super comfortable fit that you can wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyValdez, That's awesome! We're glad you are enjoying your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sounding Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable to wear on long flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RobertB,

      Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson seem to never take them off .i guess the quality and comfort meets his standard

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them so comfortable, loud, and cute

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so comfortable, loud, and cute was easy to connect to my phone also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent budget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andy055,

      Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice noise cancel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi daughter is very happy with this headphones, noise cancel is a plus!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We're so glad to hear your daughter is happy with her new headphones and that the noise canceling is making a difference!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing noise canceling headphone's!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with noise canceling ability. I use them for flying and they work great keeping airplane noise out so you can watch your shows or listen to music without noise distractions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, LaurieR!

      We’re so glad to hear that your WH-CH720N headphones are making your travels much more enjoyable! We designed these to be lightweight and effective at blocking out engine drone, so it’s wonderful to know they’re helping you stay immersed in your shows and music while flying.

      Thank you for choosing Sony for your travels, and we wish you many more peaceful flights!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my daughter's Christmas present she absolutely adore theme the sound quality is amazing as well as battery life and Bluetooth connectivity. Two thumbs up and a five star review for the Sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephL,

      Very nice! We're glad to hear that your daughter likes the sound quality and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice budget noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable with great sound. Noise canceling does the job nicely on flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for buck on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super-comfy, to the point where I almost forget I'm wearing em. Sound is great. Got tired of the cheapo headphones I'd been buying always falling apart after a while; very happy with this investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesmM,
      Thank you so much for sharing your great experience with us! It's nice to hear that you are having a great time with the amazing sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable head phones and easy to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JV77,

      We are elated to hear that your new headphones are providing a relaxing fit along with a straightforward user experience!

      We prioritized ergonomics with this model, utilizing a lightweight frame and soft earpads to ensure they remain pleasant to wear during long listening sessions. Beyond the physical comfort, we’ve included our Integrated Processor V1, which helps eliminate external distractions so you can focus entirely on your audio. The intuitive controls are designed to make navigating your tracks and managing calls as seamless as possible, allowing you to enjoy high-fidelity sound without any extra hassle.

      Thank you for making Sony part of your daily routine.

      Regards,
      Dominick sony-global