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Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to connect. Good Sound. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head phones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as they should , great items noise canceling works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephH,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are performing well and that the noise-canceling feature is making a positive difference. Your feedback encourages us to keep delivering reliable and effective products for your listening enjoyment.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable on the ears, noise canceling, and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LadyT,
      Thank you so much for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you're enjoying their comfort, impressive noise-canceling capabilities, and extended battery life.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is great and has a wonderful battery life. I love these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenF, thank you so much for your positive review! We’re thrilled to hear that you love the WH-CH720N headphones. We designed them with high-quality sound and long battery life to enhance your listening experience, and we’re glad to know they meet your expectations. Enjoy your music and thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sonny Head phones are in a class of their own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and Exceeded expectation. Cozy fit and business professional design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyRey,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great for teenagers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son listens to heavy metal and loves these headphones. We are about to get him another pair with the warranty because he blew the one out but that’s on him he turns it up to loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AdriannaC,

      Thank you for choosing Sony!

      We're excited to hear that your son loves his WHCH720N headphones and that they have become his go-to choice for listening to heavy metal. It is wonderful to know the sound quality resonates so well with his music taste. While we certainly hope he enjoys the replacement pair just as much, we do recommend keeping an eye on those volume levels to protect his hearing and keep the drivers performing at their peak. We truly appreciate your loyalty and are glad the warranty process is making it easy to get him back to his music!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect headphones perfect price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 i’ve owned his headphones for a few years. I’ve traveled across the country with them and they are amazing. My wife, my best friend and both of my parents have purchased them because how great they are.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Direwolf,

      We are so glad to hear that you and your loved ones have enjoyed the WH-CH720N over the years! It is wonderful to know they have been such reliable travel companions for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use, great sound. Reasonable priced Bluetooth headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AntonioC,

      Thank you for choosing Sony!

      We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise canceling.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My12 yr son loves these headphones. They are sturdy, easy to use, and the noise-canceling feature is excellent. This is especially important for him, as it helps minimize triggering noises. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excelent device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, sound quality, and comfort. Purchased higher end to compare and this one won out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Wonderful sound. Great clear sound that blocks out all of the other noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Higgy,

      We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.

      Thank you for making Sony part of your listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing heardphones, súper light weight for workout and noise cancellation is amazing. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeniferM, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate,
      Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got more than what I paid for?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these a little less than a month and have been very pleased with these headphones. For context, I already have AirPods Pro I used every day that weren’t always suitable/ideal for my frequent traveling for work. Bought these hoping to not find myaelf wishing I got the Sony flagship $400+ over ear noise canceling headphones and that didn’t happen. The ambient noise filter settings are different, but just as practical as my AirPods Pro’s ambient/noise canceling settings. The range of the audio is 10/10 with a wide range of EQ control and the audio quality upscaling (DSEE) is noticeable and impressive. I

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, nwjuran! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJM4,
      Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality the sound is deep and rich....would definitely buy again!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StewartH,

      We are thrilled to hear that you are enjoying the deep, rich sound quality of your WH-CH720N headphones! Knowing that you would definitely buy them again is the best compliment we could receive.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound connects to Samsung Frame TV easily. Good for listening to music as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieL, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound performance, great features, and durable as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, JuniorF!

      We’re happy to hear you’re enjoying the solid sound, features, and durability of your WH-CH720N. It’s great to know they’re checking all the boxes for you!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global