Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10187849
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound i recomend 100 % and absolutely purchasing in best buy its always a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierS,
Thank you for your feedback! We are delighted to hear you’re loving the sound of the WH-CH720N.
These headphones offer great audio quality, reliable noise cancellation and a comfortable fit for everyday use.
Thanks for choosing Sony!
Warm regards,
Estefany
Good headset if the right price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly a very good headset! It is light and comfy, if you can get it for less than 90$ then it is a great deal.
I would recommend this to a friendCheck for price match when you can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s WH‑CH720N is a lightweight, budget-friendly ANC package. At just ~192 g, they’re the lightest over‑ear wireless ANC cans Sony offers. If you want comfortable, long‑lasting ANC headphones that sound lively and cost a fraction of top-tier models, the WH‑CH720N hits the sweet spot—just don’t expect luxury build or studio-grade acoustic precision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvoUser,
We're delighted to hear they hit a "sweet spot" for you. Our goal with this model was to deliver comfortable, lightweight ANC with lively sound at an accessible price. Your feedback confirms we're succeeding in providing great value and performance for everyday listening.
Thank you for choosing Sony, have an amazing day!
DiegoV
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits nice really does cancel out noise. They are light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarcieS,
That's awesome! We are truly delighted to hear that our WHCH720N performed well in canceling unwanted noise but still with awesome sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
Adaquate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About the same as my older Sony headset and better the the cheaper ones I have een using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pikk,
It brings us great joy to hear that your new WH-CH720N is providing a better experience than the other models you've been using recently. We are glad to provide that familiar Sony quality you've come to rely on over the years, and we hope these headphones continue to serve you well for all your listening needs.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them they are very comfortable and very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wandii, thanks for the great feedback!
We are really happy to hear that your new WH-CH720N feel so good to wear.
Thank you for selecting Sony and happy 2026!
Best regards,
Estefany
Great BT Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Sound Quality Relatively easy to set up, however a little better instructions would be nice. Battery storage capability very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Davio!
We are so pleased to hear that you are enjoying the terrific sound quality and the very good battery life of your WH-CH720N headphones!
We also appreciate your constructive feedback regarding the setup instructions. We understand that clearer guidance can significantly improve the initial experience, and we will definitely pass along your suggestion for better instructions to our development team.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Solid earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.
I would recommend this to a friendSony headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Sound is quality and battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmanuelD, Amazing! We're thrilled to hear you like the excellent sound quality and battery life of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Very nice headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones because I no longer have to worry about earbuds falling out, I can answer the phone with them, and they are noise-cancelling. I can have a conversation and not have to take the headphones off my head to hear or speak to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincento,
That's fantastic to hear! We're thrilled your WH-CH720N headphones are giving you such a liberating experience, especially with a 5-star rating. It sounds like you're really appreciating the design that keeps them securely on your head, eliminating the worry of earbuds falling out. We're also glad the noise cancellation is working so well for you, allowing you to answer calls and even have conversations without needing to remove them. That seamless interaction is exactly what we aim for with these headphones.
Thanks for choosing Sony. Enjoy the freedom and clear communication your CH720Ns provide!
DiegoV
Quality headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWayne,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and highly recommend!! Comfortable and so worth the money
I would recommend this to a friendPerfect budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves were great! Good build quality and great sound for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AdamD!
We are delighted to hear that you found the WH-CH720N headphones to be great! It's rewarding to know that you appreciate the good build quality and the great sound for the price point. We aim to deliver excellent value and performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Love love love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! Cute color and super comfy for all day use. Can’t live without them now!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nicole!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It is wonderful to know that you appreciate the cute color and find them super comfy for all-day use.
We are so glad they have become something you "can't live without" now!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well and have long battery life. Definitely will recommend to others.
I would recommend this to a friendSony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect headphones a perfect gift to a loved one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG!
Thanks so much for sharing your feedback with us. It's a truly pleasure to hear that the WH-CH720N headphones made for such a perfect gift!
We appreciate you choosing Sony!
Best regards,
Estefany
perry's ear music
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits the bill, right price, looks good, good company
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Jared!
We’re so glad to hear the WH-CH720N fits the bill for you! It’s great to know you’re enjoying the look and the value they offer. As our lightest wireless noise-canceling headband ever, we’re happy they’re delivering that premium Sony experience at the right price.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
And the beat goes on…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not sure of the brand at first But so glad I bought. Sound is Great and noise cancellation is wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rivera,
Thanks for the great feedback! We’re so happy that the sound quality and noise cancellation on the WH-CH720N are standing out to you and making your listening sessions better.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and excellent service with Best buy.
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting and comfortable. Recommend for anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF,
We are thrilled to hear that the WH-CH720N headphones are providing the comfort and fit you were looking for! We truly appreciate the recommendation and are glad they're a great choice for your daily listening. Thanks for choosing Sony.
Best regards, Eliab