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Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the best quality sounds out there with value. I had my sound bar and love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stev3n,

      We're thrilled to hear that you love the quality and value you get from Sony, and that you are enjoying both your soundbar and the WH-CH720N Wireless Noise Canceling Headphones!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product because it has very good quality and good it also has good sounds, and it is very comfortable to use. Finally, the sound quality is very good and it also has very good material. I recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodnice,
      Fantastic! We're thrilled to hear your enjoyable experience with the amazing sound, build quality, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the money. Sound quality is excellent and the battery life means more time out of the charger. Out of all of the headphones I looked at this was the best bang for the buck!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrisD, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Battery lasts long and has decent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JallowA, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1musicnut,

      Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality and comfort!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but most importantly they are extremely comfortable! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones! 4 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, connects great and comfy on the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillP, We appreciate the positive rating! Good to hear you like the overall quality, easy Bluetooth pairing, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my children, and the price and quality are very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanetteH,

      We are truly heartened to learn that your children are enjoying their new headphones! We aim to provide high-quality audio that everyone can enjoy, and it is wonderful to know that you are happy with the quality and value of your purchase.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're excellent. A good size, great sound, impeccable audio, a great value, excellent service from Best Buy, perfect delivery without any problems. 100% recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesusO,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHCH720N headphones impressed you with their great sound, perfect size, and excellent value, along with the outstanding service and smooth delivery from Best Buy. Thank you for your 100% recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super light weight and sound great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always make great products, these truly last all day with just one charge and they sound amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Cjayy! We're glad you are enjoying your Sony wireless headphones. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Headphone WH-CH720N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes these. We replaced on older set of Sony's that finally broke after 4-5 years of constant use. She claims the noise cancelling works really well (convenient when she doesn't want to listen to us....)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IBuyCanon,

      Thanks for sharing your daughter's positive experience with her new WH-CH720N headphones! We're delighted to hear she's enjoying them, and it's fantastic that they're a great replacement for her previous, well-loved Sony set.

      It's especially great to know she's finding the noise canceling effective—we designed it to create a truly immersive listening experience, and it sounds like it's doing its job perfectly.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony whch720n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Haven’t had a chance to use much. First time using over ear, happy with on ear in past. Will hopefully get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset if the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly a very good headset! It is light and comfy, if you can get it for less than 90$ then it is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeronicaG, Thanks for the 5-star rating! Loosing your essentials on a trip could be very upsetting, and we're happy to hear that you bought another pair. We truly appreciate your feedback regarding the noise canceling feature and the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Amazing headphones!! they very much work great when noise cancellation is on! very much recommend (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YamiletM,

      We truly appreciate you taking the time to share your five-star experience with the WH-CH720N. We are so thrilled to know the noise cancellation is performing powerfully for your listening needs.

      Thank you for choosing Sony and for your strong recommendation!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound value for the price level. Better than the other popular competitors. I have owned over a dozen various Sony headphones over the years and the quality and build has always been solid and reliable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are beyond pleased to hear that you love the WH-CH720N headphones, Mooda! It's fantastic to know that you find them to be a great value and that they outperform other popular brands you've tried. We designed these headphones to provide a premium listening experience with features like our Integrated Processor V1 chip and Dual Noise Sensor technology, all at a competitive price. It is most rewarding to hear that your experience with the WH-CH720N continues your long history of satisfaction with our products. Thank you for your continued loyalty as a Sony customer, and for sharing your wonderful feedback! We hope you continue to enjoy all your listening experiences. Best regards, Gus Sony Social Media Team Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Dor a young lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit perfect and look great. My daughter enjoys these over ear pods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelanieS,

      Thank you for choosing Sony!

      We’re elated to hear that these WHCH720N headphones fit perfectly and look great. It’s wonderful to know your daughter enjoys using them. We sincerely appreciate you sharing your positive experience and hope they continue to bring enjoyment.

      Best regards,
      -Fred Sony_US