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Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. The sound is great and cancel any outside noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User651014,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are delivering great sound quality and effectively canceling outside noise. It’s wonderful to know they are enhancing your listening experience and helping you enjoy your audio without distractions.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and amazing sound! They block outside noise well and dont feel bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect budget headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves were great! Good build quality and great sound for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AdamD!

      We are delighted to hear that you found the WH-CH720N headphones to be great! It's rewarding to know that you appreciate the good build quality and the great sound for the price point. We aim to deliver excellent value and performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    I like this headphones a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds is very good, battery last a lot, like a lot. I like the color I got. Very happy with this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Herr,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are pleased with the WHCH720N headphones. It is gratifying to learn that the sound quality and battery performance have met your needs, and that the color choice adds to your enjoyment. Your positive feedback is truly valued as it reflects our commitment to delivering products that combine both functionality and style. Should you be interested in exploring further options, we encourage you to review our latest models such as the WH-1000XM4 and WH-ULT900N, which offer enhanced features for an elevated listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headphones. Worth buying for daily use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SpencerG!

      We’re glad to hear that you find the WH-CH720N to be high quality and perfect for your daily use. Providing comfort and performance for everyday listening is exactly what we aim for.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Budget Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones if you’re on a budget!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bivi,

      We are happy to hear that the WHCH720N is delivering the noise-canceling performance you need while staying within your budget. We appreciate you sharing your experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work good and sound really nice and the noice canceling is not the best but works in many cases

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dante,

      We are very glad to hear that you are enjoying the nice sound quality of your new headphones! While we understand your feedback regarding the noise canceling, we are happy it is working well for you in many situations. We also wanted to highlight that these headphones feature a remarkably lightweight design, making them ideal for long periods of comfortable listening without fatigue.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio and noise cancelation had no problem setting up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaC,

      We are thrilled to hear that you are having such a positive experience with the audio quality and noise cancellation of your new headphones, and that the setup process was a breeze.

      The WH-CH720N is designed to provide a premium listening experience, featuring our Integrated Processor V1 for incredible sound detail and a lightweight, ergonomic design that ensures comfort even during your longest listening sessions.

      Thank you for choosing Sony to enhance your listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steak of a deal! Love these so comfortable and noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were exactly what I was looking for. Extremely comfortable over-the-ear fitting, easy controls, and fantastic sounds quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CorrieB,
      Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your needs and expectations. Nice to know that you are enjoying the fantastic sound quality, comfortable fit and easy controls of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sonny-WHCH720N Wireless Noise Canceling Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of Headphones! I was surprised by the bass output. Connecting with the phone and using hands free talk is wonderful. Light and comfortable. The noise cancelation is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryR, we're glad you like our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light, perfecto to the gym. With high volume and the noise cancelling work so well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase Love the sound, color and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PurityN,

      Thank you for choosing Sony!

      We’re elated to hear that you appreciate the sound, color, and design of the WH-CH720N headphones. Your positive comments inspire us to continue delivering products that blend quality audio with stylish aesthetics. Knowing that these elements resonate with you truly encourages our team.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love the color!!! My daughter and I have the same headphones but her color is blue. I will be purchasing some more Sony headphones in the near future. I highly recommend purchasing this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VershellC,

      That's wonderful to hear! We're thrilled you and your daughter are both enjoying your Sony WH-CH720N Wireless Noise-Cancelling Headphones.

      It's fantastic that you love the sound quality and color, and it's even better to know they're a hit for the whole family! We appreciate you highly recommending them and look forward to welcoming you back for more Sony headphones in the future.

      Thank you for your fantastic 5-star review and thank you for choosing Sony!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Lightweight and nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, not *too* expensive, help me to focus at work. I wear these constantly and have even connected them to my TV via Bluetooth. Decent battery and relatively quick charge. I recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimm, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Nice, could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Lightweight, decent sound, moderately comfortable, decent plastic construction Cons Horrible sound when in wired headphone mode-no power, super short battery life and experienced Bluetooth pairing issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarA,
      Thanks for the review and for sharing your thoughts with us!
      It’s awesome to hear that you’re enjoying the lightweight feel and sound quality of your WH-CH720N headphones.

      At the same time, we're really sorry the battery and Bluetooth aren't working well, and that the wired sound was disappointing. This isn't the quality we want for you.

      Please reach out to our support team so we can look into this and help get everything working perfectly for you: https://www.sony.net/support-contact

      Thanks for considering Sony and sharing your feedback.
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling headphones needed for long drives to focus on school subjects. Comfortable and lightweight. Good choice for a reasonable price with above average sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DB902, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for blocking out Noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl Sony_US