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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,882 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset for the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Exactly what I wanted. Easy to use. Comfortable and looks good. Sounds good enough too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi djphat2000, Thanks for sharing your feedback. We're glad to hear that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most expensive ones but these are Great! Very comfortable, sound great, and keeps other sounds out too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milkmooover,
      Thank you for sharing your honest and positive feedback! We really appreciate that you like the comfortable fit, superb sound, and noise cancellation of your WHCH720N headphones. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Priced good with great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were an amazing gift for my partner! She loves how good they sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arthr!
      Thanks so much for sharing your feedback on the WH-CH720N headphones. It is truly wonderful to know that your partner loves how good they sound!

      Beyond the sound quality, we packed them with helpful features like our incredible Digital Noise Cancelling to help tune out the world and a lightweight, comfortable design for all-day listening. Plus, the long battery life means less time charging and more time enjoying music, calls or podcasts.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. Comfortable fit and good sound and noise cancelling for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GTrey,

      We are glad to hear you are enjoying the comfort and performance of your WH-CH720N headphones! It’s great to know that they are delivering the sound quality and noise cancellation you expected.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They sound really good for the price. Very confortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable around ear. Love connecting these to the TV and phone. They sound great and the blue color is nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CmaticSounds101,
      Wow! Thanks for sharing your review on our WHCH720N. We're glad that you like the comfortability of the headphone, sound quality and how easily you can connect it to your TV and phone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I have 5 of these in my house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a pair for everyone in my household. We all enjoy these headphones. I'm a bit of an audiophile, and these don't stack up to premium studio gear, but they do give you an isolated experience with quality audio nonetheless. The sound isn't bad, it just doesn't sparkle. I recently had an extended stay in the hospital trauma ward and these headphones blocked out all the people screaming, allowing me a good night's rest. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, SumChump! We're glad you really like the headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TurnerS, we're glad you like the sound quality and battery of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. Still trying to learn the noise canceling activation, but when it works - it's great. May be operator error.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJMit, We are glad that you are comfortable wearing your new Sony WHCH720N wireless noise canceling headphones and that you like their sound quality. To use the noise canceling/Ambient Sound Mode, simply press the NC/AMB button. Refer to ths link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great sound for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really nice for the price, and they're very comfortable over the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BDK22!
      Thank you for your kind words about the WH-CH720N! We are really happy to hear you’re enjoying the great sound quality and comfort.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We are so happy to have you as part of the Sony family!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Lightest headphones I ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones considering the low weight. Audio quality is good and noise cancelling is acceptable. Overall, it's a good product at this price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxL,

      Awesome! We're glad to hear that you like the sound quality, noise canceling and design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is light to wear, fits perfectly and the sound is great! It was easy to use with my blue tooth smart tv option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreggL!
      Thanks for the feedback! We are really happy to hear that your WH-CH720N fits perfectly and was so easy to pair with your smart TV.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5 or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Evan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of head phones - sharp sound quality, efficient noise canceling, ability to use noise cancelling and ambient sound function, good quality during phone calls, fast to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great headphones but constantly disconnects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything is great. bass,audio,battery life, comfort. But one big problem is that it constantly disconnects. Almost every time a song or 2 passes it constantly disconnects and reconnects its very annoying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexP,

      Thank you for the review and we're happy to hear that you like the sound quality, battery performance and comfortable design of the headphones. We're sorry about the disconnecting issue of the headphones. To resolve this, please factory reset the headphones. Check this link on how to.

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html

      Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid headphones for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding jbl quality headphones. Battery lasts long they fold up nicely making them non combersome… i love em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good equipment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had headphones for almost a year now and they work perfectly they are drop proof and resistant and they work well with swesr

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisG,

      We’re so glad to hear your WHCH720N headphones are still performing perfectly after a year! We appreciate you sharing how well they’ve held up to your daily use and workouts.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight easy to use, great sound. Charged fast and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BrianC,

      That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality at the right price. Amazing battery life compared to my airpods...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricB, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US