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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2778 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,778 reviews
  • Rated 5 out of 5 stars

    Cheap must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need to go on a quick walk and also do things around my home all hands free. Great pick range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyC!
      It is truly wonderful to know that the WH-CH720N is fitting perfectly into your daily routine, whether you're taking a walk or staying busy around the house, completely hands-free.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little challenging to connect to my Sony receiver but that is probably more an issue with the receiver than the headsets themselves. Very comfortable and adjustable, I use them when exercising so the whole house doesn't hear my movies playing in the background. Sound is very good. Charge seems to last awhile, I haven't timed it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mamadragon96,

      Thanks for sharing your experience with the WHCH720N headphones! We're happy to hear that the sound quality, comfort, and battery life are working well for you. Using them during workouts to keep things quiet around the house is a smart move! If they connect successfully to other devices but not to the receiver, you might need to check the receiver's specifications.

      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Reasonable price for nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great! I bought this for my husband for his birthday and he loves the long battery life and how he can set it to automatically adjust to the environment around us. Perfect for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ekd2023,

      Thank you for choosing Sony!

      We're truly heartened to learn that your husband is enjoying the WH-CH720N headphones. It's wonderful to hear that the sound quality, extended battery life, and adaptive environment features are enhancing his experience. We're pleased that the headphones have surpassed his expectations.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Walk-in Music for the Soul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earphones! Great sound! Use them to walk every morning… helps get me going!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Karalee,

      Thank you for choosing Sony!

      We're honored to hear that you love your WHCH720N headphones! It's wonderful to know their great sound enhances your morning walks and helps energize your day. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom line: great headphones at a very affordable price. These aren't the best noise cancelling headphones out there, "noise mitigating" would probably be more accurate, but they definitely cut out ~70% of background noise. Probably wouldn't be great on airplanes, but for studying/writing these have been great. Battery life was pretty surprising, I didn't expect it to last as long as advertised. They charge fast, last forever and maintain really solid sound quality. Cons: The only thing I wish was different was they don't fold up so transporting them is tricky. However, this was stated in the product description so I can't really complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work so well! I love how you can easily switch between noice cancelling and be able to turn it off with just a simple click of a button. Love them! Great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allison, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation/ambient sound control, and overall features WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, extremely long battery life, good bass. Filters out loud noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferO,

      Thank you for your positive feedback on the Sony WHCH720N. We are really happy to hear that you find it comfortable with long battery life and good bass, and that it effectively filters out loud noise. We appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfo!
      We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.

      We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Works well. Many modes to choose from and all work nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeRo6755,

      That is fantastic feedback! We are thrilled to hear that you find the WH-CH720N to be a very good product that works well for you, especially appreciating the different Noise Canceling and Ambient Sound modes available through the Sony | Headphones Connect app. We designed them to offer versatile and reliable performance without compromising on comfort or sound quality.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Loved these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter and she loves them. She was looking at some Bose headphones, but these were the balance between cost and quality (she wasnt paying for them, and I have bills to pay) overall great headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Low end Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high quality noise cancelling headset, but a decent value for the price. Good bluetooth connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Scott,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH720N headphones for its good Bluetooth connectivity and decent value. Your honest feedback helps us continue to offer options that balance features and affordability. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall value for the price. Very soft and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crystal,

      We're glad to hear you feel the WH-CH720N Headphones offer a good overall value! Comfort is essential, and we appreciate you noting that they are very soft and comfortable.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones! They sound amazing for acoustic and electronic music. They can handle the deep bass or hip-hop and the clear tones of Jazz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyW,
      Awesome! Glad to hear you are enjoying the amazing sound quality, noise cancellation, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Hedphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone, Noise Cancelling function performs excellent. No too cheap, no too expensive but, compared to the expensive one, it gets close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBohr,

      Awesome! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Really Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI BrianC,

      That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I've owned by far. Great sounds and clean deep bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Noise Cancelling headphones!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for daughter who is very sensitive to noise. She is able to enjoy he online books, “white noise” sounds and the noise cancellation is the BEST!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Glove,

      Thank you for choosing Sony!

      It makes us really happy to hear that the WHCH720N headphones are helping your daughter, especially since she’s sensitive to noise. Knowing that she can comfortably enjoy her online books and “white noise” sounds thanks to the noise cancellation means a lot to us. Thank you for sharing your experience—wishing her many more peaceful and enjoyable listening moments with her headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Lightweight and deliver great noise cancelling capabilities. 30hrs of battery life is a major pro when traveling internationally.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CactusGirl214,

      Thanks for posting this wonderful review!

      It brings us great joy to hear you're enjoying the WH-CH720N headphones.

      It sounds like they're checking all the boxes for you: great value, lightweight design, and excellent noise canceling. And we completely agree—the 30-hour battery life is a game-changer, especially for international travel!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great Quality Headphone for a Good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid-range earphones! Perfect for everyday use. Sound quality is typical Sony. Good deal for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOfficeJunky,
      Awesome! Glad to hear you are enjoying the superb sound quality of your WHCH720N headphones. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US