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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2782 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,782 reviews
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought me these headphones and I love them. Good sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually prefer over the ear head phones but my air pods don’t block noise. These things are amazing, you can’t hear any outside noise and they are comfortable to wear and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gonza167,

      Thanks for the great feedback and the 4-star review! We're so glad you gave our over-ear headphones a try. It's fantastic to hear that the WH-CH720N headphones are an amazing solution for blocking out noise, and that you find them comfortable and easy to use. We designed the Active Noise Cancellation to be highly effective, and we're thrilled that it's made such a positive difference for you. Enjoy the peace and quiet!

      Thanks for choosing Sony, have a fantastic day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, comfortable, love them, also has a nice base

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlajahH,

      That's excellent feedback! We're thrilled you love the great quality, comfort, and nice bass of your WH-CH720N headphones. Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10. Very happy with my purchase. Almost got the more expensive set, but this one works amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeidiR,
      Many thanks for the 5-star rating! We always strive to deliver the best quality with our products. Nice to know that you are happy with your new WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love!! Not as loud as i would prefer but you can adjust the volume to your likeness in the app and that’s very handy. Very comfortable. I wear mine to the gym daily. They dont slip when i’m running, bend over, or lifting. The noise canceling is top tier! Battery life is amazing (I cant tell you the last time i charged them tbh). Easy to connect and functionality is very easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreka, Thanks for the 5-star review. We are glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone la are really light weight and have amazing sound. I use them outside when riding on my lawnmower and can still hear my music perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasL,

      That's fantastic to hear! We're thrilled that the WH-CH720N headphones are proving to be the perfect companion for your outdoor activities, even with something as demanding as a lawnmower. The combination of lightweight design and amazing sound, coupled with effective noise canceling, truly allows you to immerse yourself in your music. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    COMFIEST HEADPHONES EVER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these headphones about a month ago and they're absolutely the best thing i've bought from best buy by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinC,

      Thank you so much for the fantastic review! We're thrilled to hear that you love your WH-CH720N headphones and that they're the best purchase you've made from Best Buy. Your positive feedback means a lot to our team!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    So far so good. Got them on sale.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using them for middle school and they work well. Connect to laptop easily. Bought on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deekk! It is most rewarding to hear that your WH-CH720N headphones are working out so well for you at middle school and connecting to your laptop with no problem. We're so glad you've found them to be a great fit!

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Stylish and reasonable price headphone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is reasonable price for me and the color is also stylish. Especially, the sound quality is perfect for me. I am not the musician, but the sound is very high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erinz,
      Hope you're doing fine today. We're thrilled to know that you like the sound quality and the color variation of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and cancels out all the noise. Sound better then the beats I had before them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphoneguy,

      It's truly wonderful to hear that you're enjoying the great sound and powerful noise cancelling of your Sony headphones. Thank you for your fantastic 5-star review and for sharing how they sound even better than the ones you had before—performance like that is what we strive for! The ability of your Sony headphones to block out distractions and deliver immersive audio truly sets them apart.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Ops came but Tyrone jammed out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear everything perfectly it eas for my boy Tyrone and he absolutely loved it he made beats obuesly and jammed out with them then his ops came

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeS, We're very grateful for this amazing feedback! Glad to hear that your son loved the great sound quality of the Sony WHCH720N. Thanks for choosing Sony!- Sam Sony_US

  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.

      Thanks for sharing your love for them!

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    blue sony overhead headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, they’re super comfortable- i get so much use out of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones! Very comfortable on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaitlinB,

      It makes us really happy to hear that you are finding the WH-CH720N to be so pleasant to wear! Our engineers focused on an ergonomic and ultra-lightweight design specifically to ensure they provide superior wearability, even during extended listening sessions.

      We hope you are also enjoying the powerful audio performance and the peaceful environment created by the advanced noise cancellation feature.

      Thanks for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase. Sound is very good. Easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight Fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE! This headphones have helped me tune out the noises office I work in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your great feedback, BrittanyP!

      We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!

      We're glad we could help make your workday more peaceful.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Super nice and nice noise cancellation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life lasted me a very long time super comfy and the sound quality was very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mariah,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the battery life lasted so long for you, and that they delivered on both comfort and sound quality. The combination of lasting power, comfort, and great audio is exactly what makes your Sony headphones stand out.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Great quality & affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen loves it - noise cancel makes me mad because he really act like he can’t hear me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DesGJ,

      We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. They work great and sound is so clear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, KassandraR!

      We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It's wonderful to know that they are working great for you and that you are enjoying the clear sound. We designed them for comfortable, high-quality listening, and your feedback is a great affirmation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyB,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.

      Best regards,
      -Fred Sony_US