Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2783 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,783 reviews
  • Rated 5 out of 5 stars

    Best Affordable headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise-cancelling! Love the color as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user250909,

      Thank you for choosing Sony!

      We're so happy to hear how much you love your new WHCH720N headphones! It's great that the sound quality and noise cancellation are living up to your expectations, and even better that the color looks so good. Thanks for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Right choice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good quality wireless, noise-cancelling headphone that was comfortable. This was the perfect fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with the Sony WH-CH720N, Wally! We're thrilled to hear that they met your expectations for quality and comfort.

      The WH-CH720N headphones are designed with features like noise-cancelling technology that immerses you in your audio experience, while their padded headband and soft ear pads provide lasting comfort for extended wear. With a battery life of up to 35 hours, they are perfect for long listening sessions, too!

      If you have any further thoughts or questions about your headphones, feel free to reach out!
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the comfort and so quality that these headphones provide.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonathan,

      We're absolutely thrilled to know that your son loves the WH-CH720N headphones and finds them so comfortable. We're proud to create products that deliver great sound while being comfortable enough for hours of listening. We hope he continues to enjoy them for a long time!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Exactly what I want

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they able to fold then it would have been better although they are great to wear comfortably over glasses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KulwinderK,
      Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad i like the xm4 way better not gonna lie but this isnt bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WHCH720N headphones are WORTH it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD ENTRY LEVEL HEADPHONES. HIGHLY RECOMMEND! good noise cancelling and has a performative battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review!

      We are so glad to hear that you are enjoying your new WH-CH720N headphones. It's rewarding to know that the noise canceling and long battery life are making such a positive difference for you. We designed them to be a great entry point into our noise-canceling headphone line, so it's wonderful to hear that we hit the mark.

      Thank you again for choosing Sony and for your strong recommendation.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, and fantastic sound quality. All at a decent price point! You can’t go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Esguerra,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony GoodHeadphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are pretty good the battery life is good also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 15yr old tech says it’s a go.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite go to headphones for just about anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E12G,

      We are delighted to hear the WH-CH720N headphones are your favorite go-to choice! It is fantastic to know that the lightweight design, effective noise cancellation, and high-quality sound are making them perfect for your everyday listening needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Very good for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these or a great pair of cans. Very good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BigMike!

      We are so pleased to hear that you feel your WH-CH720N headphones are a great value. It's incredibly rewarding to know that you are happy with the sound quality. We designed this model to provide a great listening experience at a great price, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony and for your valuable review.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Noise Canceling Perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Great quality for the price and using them in the gym makes it so easy to focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Coby,

      Thank you for choosing Sony!

      It makes us really happy to hear that you’re enjoying your WHCH720N headphones and that they help you focus during your gym sessions. Knowing you find the quality and value excellent means a lot—thanks for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Comfortable!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays where they should and sound great! Great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kat99,

      That's wonderful to hear! We are so glad that you're enjoying the sound and comfortable fit of your WH-CH720N headphones. Providing great quality at a great price is what we aim for, and we appreciate you sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really solid product works exactly how you'd think!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these sony headphones im old school but when i got them set up they are greattge sales people were totally great couldn't ask for better service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larrys,

      Thanks so much for the kind words! We're glad to hear you're loving your WHCH720N! Old school meets top quality sound. Big shoutout to the sales team for delivering the kind of service you deserve! Enjoy every moment with your new gear.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 4 out of 5 stars

    decent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent quality noise cancelling Sony headphones at a fair price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WilliamC,

      Thank you for choosing Sony!

      We’re honored to hear that the WHCH720N headphones offer quality noise-cancelling performance at a fair price. Your feedback is greatly appreciated as we continue to deliver products that combine value and excellence. Thank you for sharing your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones sounds amazing.. thanks for these @Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB!
      We are very glad to know you're so happy with the WH-CH720N headphones.
      It's awesome that you find the sound amazing.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, I love it. It is Light and perfect in canceling the noising

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sbakkar,

      We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and comfortable. Used by my special child for noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JeffreyO,

      Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global