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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,882 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy on my big ears. Noise cancelling is definitely okay for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven,
      Many thanks for the 5-star rating! We're happy to hear you like the comfortable fit, lightweight design, and noise canceling features of your WHCH720N headphones. Thanks your positive feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical to use and comfortable to storage away. Battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnamariaD!
      We are delighted to hear that the WH-CH720N headphones are working so well for you! It's great that they are both practical to use and easy to store and we're so glad you're happy with the excellent battery life.

      With the integrated V1 processor, you can enjoy clear, high-quality sound that makes your music even more immersive.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worl well with great sound . Wear lightly and are comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lemonhead,

      Awesome! We're glad that you like the sound quality, design, and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones very good sound quality and very comfortable and easy to style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresM, We are glad that you are like the sound quality of your new Sony headphones and that you are very comfortable using them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Overall satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels comfortable on my head and sound quality is ok. I wish the buttons were more user friendly. Glad it was on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonnaB,

      It’s rewarding to hear that you are finding the WH-CH720N comfortable for your listening sessions! We are glad you were able to take advantage of a great value and that you're enjoying the overall sound quality of these headphones. We truly appreciate your honest feedback regarding the button layout; we are always looking for ways to make our controls more intuitive for our users and will certainly keep your comments in mind for future designs.

      Thank you for making Sony a part of your daily audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Excellent wi-fi range, clarity & battery life between charges.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CamQ, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very worth buying and would buy it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love using it every day and very good qaulity, would buy it again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertR,

      Thank you for choosing Sony!

      We're excited to hear that you love using your WHCH720N headphones every day! Knowing that you find the quality very good and would happily repurchase them really makes our day!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones, weird feeling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, great battery life, great bass, and amazing synergy with the iPhone. I love these but they just feel a step below amazing build quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, That's awesome! We are glad that you like almost everything about your new Sony wireless noise canceling headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone ever quality sound superior comfort good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shorty, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats, Beats prices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Meets all my musical expectations and are comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ToddM, Thanks for sharing your experience. We are thrilled to hear that you love your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    For someone hard of hearing, it sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so lightweight and sounds amazing. Being hard hearing the noice canceling helps a lot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathlynC,
      Perfect! Nice to know that your new Sony headphones suits your needs and expectations. We really appreciate that you are enjoying the amazing sound quality, leight weight, and noise canceling features of the unit. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones are the best {'ve owned. Time will tell if the cuff material holds up,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KevinB,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH720N headphones are the best you've owned so far! We appreciate your feedback about the cuff material and hope they continue to serve you well for a long time.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding, easy set up. Comfortable! Noise canceling is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jz0730,
      Thanks for such a great review and recommendation! Glad to hear you are enjoying the great sound, easy setup, comfortable fit, and noise cancellation of your WHCH720N headphones. Your satisfaction with our product means everything to us.Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I use them everyday. The sound is excellent. And they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to pair with new TV. Comfortable and easy to use Sony is our go to choice for sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieL,
      Many thanks for the 5-star rating! We're happy you like the excellent sound, easy connectivity, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them !!! Noise cancellation pretty good Color is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daisy!
      We are excited to hear you're loving your WH-CH720N headphones! It’s great to know that the noise cancellation is working well for you and that you're happy with the color.

      We designed these to give you a great blend of effective noise blocking and a really comfortable fit, so you can enjoy your audio without distractions.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and quality. I replaced a WHCH700N which no longer takes a charge. This 720n model has some significant upgrades since that model. Specf. the external audio listen mode is great when train announcements happen. Also, noise cancelling auto-shuts off when you start walking. However, I miss the spoken voice for mode changes in the old model, rather than the generic (though calming) chimes on this 720n. The old one also used to flatten against the neck/chest pads-in as you take them off. The 720 n needs to be flipped.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillM,

      Thank you for the purchase! We're glad to hear that you like the design and quality of your new Sony headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever - The Noise Canceling is Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sound Ever - The Noise Canceling is Unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Real easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power button is clear and simple to use. Volume is ample and the sound quality is more than good enough for someone that is half deaf. Very light and comfortable to wear/.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveL, Awesome! We are so glad to hear that you are happy with your new headphones!Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling very comfortable great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldG, we're glad you love the noise canceling feature and comfort of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US