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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2783 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,783 reviews
  • Rated 5 out of 5 stars

    The Sound of Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super headphones and excellent sound quality. Noise cancellation is good for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShaunJose,

      We are immensely pleased to hear you're enjoying your WH-CH720N headphones.

      It's wonderful to know that you're impressed with the sound quality and that you find the noise cancellation to be excellent for the price. We designed these headphones to provide a great listening experience with effective noise canceling, offering incredible value in their class.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Excellent sound and comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Quite happy with this purrchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work well. I do wish there were some indicator lights on them to say when they were on and off, but the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,

      We're truly glad to hear you're overall satisfied with your purchase and you like the amazing noise cancellation of these headphones. There is Power/ (Bluetooth) indicator (blue/orange) on these headphones. It lights up in blue or orange to indicate the power or communication status of the headset. For the location of the indicator, refer to this help guide link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      Enjoy all-day comfort without the noise. With noise-canceling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute color, great comfort, reliable ANC, and awesome battery life – these are a solid mid-range pick if you want stylish headphones without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyC, thank you so much for your review! We're very glad to hear you're enjoying the comfort, color, and reliable noise cancellation of the Sony - WHCH720N. It's awesome that the headphones hit the mark for you in terms of style, performance, battery life and value. Thank you for your support and for making Sony part of your day-to-day! Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Great Noise Cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great for noise canceling and have clear sound. The only negative is the location and difficulty using the on/off button. It's difficult to figure out while the headphones are on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review of the WHCH720N, LongIslandShopper!

      It is most rewarding to hear that you love the noise-canceling feature and the clear sound quality of the WH-CH720N headphones. We understand your feedback regarding the on/off button's location and usage difficulty while the headphones are on your head. Your valuable input helps us improve our products, and we'll consider this for future designs. In the meantime, you might find it easier to familiarize yourself with the button placement before wearing them, which can help in quickly locating and using them without visual aid. Thank you for sharing your experience with us!
      Thank you for choosing Sony!

      Warm regards,
      Gus Sony_US

  • Rated 5 out of 5 stars

    Unique headphones the best on the market for the p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth what they cost very good sound excellent amazing very nice color also satisfied with them super duper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Checjita, Great! We are truly happy that you are very much satisfied with the sound quality and you like the color of your new Sony WHCH720N. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and very good quality for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,

      We're so glad to hear that your Sony headphones are delivering a great gaming experience and impressive quality for the price. Thank you for the fantastic 5-star rating—your appreciation for both performance and value means a lot to us. The WHCH720N’s clear sound and reliable comfort truly make gaming even more enjoyable.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Wow excellent sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a couple of months and i must say it lasts for about 9 hours on maximum volume. Fast charging and awesome sound quality. Calls are CV incredible with noise cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hear me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah! My kid loves this so much because it cancels the noise. It’s so good he doesn’t hear me calling him!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaM,

      Great! We're thrilled that your kid is enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality of the earphone is that the noise cancelling feature really works. And the quality of the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you Hear me now?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. One of the best headphones ive ever used. Sound is amazing. Noise cancellation is awesome even in crowded places. And battery life for me is great! Ive used this from running to doing homework in coffee shops, it has great range!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseA, Awesome! We're glad that you are enjoying your headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Great music headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones - better for music than gaming or movies. Not rated for sweat so if not ideal for working out though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyH, We're glad that you are enjoying your music with your WHCH720N. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks again for choosing Sony! ~Erin Sony_US

  • Rated 5 out of 5 stars

    Good quality good price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is pretty great for $100 headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user789491,

      We're so glad to hear you're impressed with the sound quality of the WH-CH720N headphones! We work hard to deliver great audio at every price point, and we appreciate your feedback.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these daily. Great quality, sound, and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi peekay!
      Thanks for your feedback. We are really happy to hear how much you're enjoying your WH-CH720N headphones! It's great that the sound and noise cancellation are all working so well for you.

      With the WH-CH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality my wife loves it second Sony headphone we’ve gotten and couldn’t be happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fozzy,
      Thank you for your positive feedback! We're glad to hear that you and your wife loves your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work as intended. Battery life is great and it charge fast. No thing to complain about!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammedE,
      Perfect! We really appreciate that you like your new Sony headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, our son loves them! We bought a different brand at first and he thought these were way more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ballz,
      Thank you for such a great review! We're really glad your son loves his new pair of headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone for the price. Music is loud and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanS,

      Thank you for choosing Sony!

      We're truly heartened to learn that you’re enjoying your WHCH720N headphones’ great value, loud music, and clear sound. Thanks for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great entry to mid-level headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US