Customer Ratings & Reviews

Hi VictoriaA, That's great to hear! We are glad that you son loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent

Hello ArmandoC,

Thank you for choosing Sony.

We’re honored to hear that the WHCH720N headphones were practical and useful for you. We’re truly sorry to learn about the issue you experienced with them breaking. We recommend checking online for a local electronic repair center near you, as they might be able to help get your product back in working order. Alternatively, if you are interested in purchasing a new product, we invite you to visit our website at https://electronics.sony.com/. Here, you will find our current lineup featuring the latest technology and innovations.

Best regards,
-Fred

Hi TinaL,

We are thrilled to hear that your granddaughter loved her new headphones for Christmas!

It is wonderful to know she can enjoy her favorite music and videos with the Dual Noise Sensor technology, which allows for a truly immersive listening experience. We are also glad that the exceptionally lightweight design makes them comfortable enough for her to wear all day long.

Thank you for making Sony part of your holiday celebrations.

Regards,
Dominick

Hi AminataM, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi BSA1,

You made the right choice! We're glad that you like the comfort and sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi, SheilaD,

Thanks for the review and the 5-stars rating! We are glad to hear that you are loving your Sony headphones! With the WHCH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power and designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.

Thank you for choosing Sony, have a great day!
-DiegoV

Hi OurHP, Thank you very much for sharing your experience with us. We are delighted to hear that your husband enjoys his Sony WH-CH720N headphones and finds them incredibly useful during his gym sessions. Thank you for choosing Sony! Enjoy! -Maria

Hi RyleighAckerman,

Thanks for your feedback! We're thrilled to hear that you're enjoying your WH-CH720N headphones, especially at the gym. It's great to know the sound quality is hitting the mark for you.
Our headphones offers you Crystal-Clear sound and up to 35 hour battery life.

Thank you for choosing Sony!
Best regards,
Stephanie

Hi BGDD,

Thank you for the review! We're so happy to hear that you're enjoying your WH-CH720N headphones overall. We also appreciate your honest feedback regarding the cushioning. While these headphones are designed to be lightweight for comfort, we understand that individual comfort levels can vary. Your comment is valuable, and we'll be sure to pass it along to our design and engineering teams.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, SeymourJohnson!

It’s wonderful to hear that the Noise Canceling on your WH-CH720N headphones is creating such an immersive experience for you. We designed these bad boys with our Integrated Processor V1 to ensure that the outside world stays out, leaving you with nothing but clear, high-quality sound.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Gilbert,

Thank you for choosing Sony!

We're honored to hear that the WHCH720N has impressed you and that you highly recommend it. Your endorsement truly motivates us to keep delivering products that offer great value and performance.

Best regards,
-Fred

Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick

Hi KevenH,

It is truly wonderful to know that your new headphones are pairing so seamlessly with your iPhone!

We prioritize effortless connectivity, and the WH-CH720N is designed to integrate perfectly with iOS devices, allowing you to enjoy high-quality audio and clear hands-free calls right out of the box. Getting them at a great price makes the experience even better, as these headphones pack a lot of premium technology—including our Integrated Processor V1 for superb noise cancellation—into a very accessible package.

Thank you for trusting Sony!

Best regards,
Dominick

Hi JasB,

We are so happy to hear that you love the pink color of your WH-CH720N headphones! It is great that you are already planning to add another pair to your collection; in addition to the beautiful pink, this model is also available in black, blue, and white if you are looking for a different style to switch things up.

Thanks for choosing Sony.

Best regards, Eliab

Hi Pinky, thank you for your review of the WH-CH720N headphones!

We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!

Thanks for choosing Sony!
Gus

Hi MichelleK,

Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
Thanks for choosing Sony!
-Aldair

Hi Unlocked, Thanks for the 5-star rating! We're glad you are amazed with the battery performance of the headphones. Enjoy and thanks for choosing Sony. -Craig

Thank you for the review, BRSox!

We’re glad to hear you’re enjoying the value and performance of your WH-CH720N headphones. Delivering premium features at a great price is exactly what we aimed for with this model.

Enjoy the music and thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team