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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,882 reviews
  • Rated 5 out of 5 stars

    Great value for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good sound cancellation to block out background sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moneys worth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift and sound quality is good and noise canceling is good to not as good as high end headphones but they get the job done

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatanV, perfect! You've certainly made a great choice! We're truly happy to know that you're well-pleased with the amazing sound quality and superb noise canceling feature of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Gret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. and you can hear voices easily. great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rwss, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony quality and features make these a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for an overseas trip. Glad I did. The noise-canceling functionality works well, and the iPhone app is a great complement to the headphones. The sound quality is well above average. Love 'em.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FusionGuy,
      Good choice! Thank you for your purchase. We're very pleased to hear that you are loving the noise canceling feature, sound quality and the Sony | Headphones Connect app wherein you can customize the headphone to your preferred audio settings. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Help with hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my husband when watching tv as he is hard of hearing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhyllisN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift and might get one for myself in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LindaD,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you chose the WHCH720N headphones as a gift and are considering them for yourself. It means a lot to us that our products are appreciated enough to be shared and enjoyed by you and your loved ones.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Okay but probably not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone only works with Bluetooth connection, doesn’t work with cable Noise cancellation is not as good as expected.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeverlyW! Thanks for reaching out and sharing your feedback.

      You're spot on; the microphone on the WH-CH720N only works over Bluetooth. When you plug in the cable, the built-in mic stays off.

      Regarding the noise cancellation, here are two quick ways to make it perform better:

      -Ensure the ear pads are sitting tight against your head. Even a small gap from glasses or hair can let noise leak in.
      -Open the Sony | Sound Connect app and make sure "Adaptive Sound Control" is turned off.

      Give those a shot!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were for my granddaughter. She loves them. She said, " the noise cancelling is awesome". Sound is great, but she did say headphones could have been a little louder. Thank you, Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyH, Amazing! We're thrilled to hear that your daughter is enjoying the sound quality and noise canceling function. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. This was a present for a friend. These were what she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Definitely worth the money! I throw these babies on, in any environment and can't hear anything but what Im playing through my phone. Definately recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, BigSed! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Sony noise cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, price. Nice features. I am very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gerry,

      Thank you so much for sharing your feedback! We're really happy to hear that you're enjoying the great sound quality, features, and value of your WHCH720N headphones. Customer confidence is our top priority, and we are pleased to know that you are delighted with your purchase. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for Grandson, it was on his list as gym headphones. Can not adequately review until after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy connection with computer and other devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuimetC, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Comfy all day long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the headphones, it’s been hard to find a pair of headphones that are actually comfy to wear for long periods of time - these are great!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JaimeC! We're glad you like them. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good quality, comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad for when hes mowing the lawn, he loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User424821,

      Thank you for choosing Sony!

      We're excited to hear that your dad loves the WHCH720N headphones for mowing the lawn. It’s wonderful to know our product is making his outdoor time more enjoyable and comfortable.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for my son he is enjoying it to the max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MaryA!

      We’re so happy to hear that your son is enjoying his WH-CH720N headphones to the max! It’s wonderful to know they made such an amazing gift.

      Thank you for choosing Sony for your family!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sound for Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. I use them on my turntable. They are comfortable and were easy to connect to my blue tooth Audio Technica stereo phono.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountain2Valley,
      Thank you so much for your valuable feedback! It's great to hear that you love the amazing sound quality, comfortable fit, and easy Bluetooth connectivity of your WHCH720N headphones. We are committed on providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I like the auto noise cancellation where it detects what you are doing and it cancels the noise for the different activities you are doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey, HugoG! Fantastic! We are truly happy to learn about your satisfaction with the Adaptive Sound Control feature and superb performance of your WH-CH720N. Thank you so much for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, easy to use website, quick, efficient delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TimothyT,

      Thank you for choosing Sony!

      We’re excited to hear that you found the WHCH720N headphones to be a great purchase. It’s wonderful to know that our website made your shopping experience easy and that the delivery was quick and efficient. We appreciate your feedback and look forward to serving you again.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Sony -720N Wireless Noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good sound quality, but call answer button difficult to find when headphone is over the head. I sometimes press the wrong button

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harsha, Thanks for sharing your review. We're thrilled to hear that you love your new headphones! However, we're sorry to learn that you're experiencing difficulties with the buttons. We suggest taking some time to familiarize yourself with their functionality. Alternatively, you can also control the headphones using your mobile device. Enjoy and thanks for choosing Sony. -Craig Sony_US