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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,792 reviews
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for someone, but I heard it’s working good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AN01,

      Thanks for the review! We are delighted to hear that the product is delivering as promised! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Great sounds with orchestra like quality., It dose block out noise but also allows you to be aware of your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcmm, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Not as Pleased as I thought I would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't the greatest, but it gets the job done for now. I have a lot of Sony products, and I really like the brand but, in this case, a little disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BernadetteM,
      Thanks for reaching out and sharing your feedback. We're sorry to hear you're a bit disappointed with the sound quality on your WH-CH720N headphones. We really appreciate your loyalty to the Sony brand and it's important to us that you're happy with your products.

      We recommend to customize the sound to your liking using the Sony | Sound Connect app. You can use the Equalizer to adjust the sound and make sure the Sound Quality Mode is set to "Priority on sound quality."

      Give these a try and see if it helps improve your listening experience. If you still have trouble, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for your feedback.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it i pretty sure it was the good headphone to bring anywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TranK, we're happy to know that you like your new headphones! Thanks for choosing Sony. Happy Holidays! ~Earl Sony_US

  • Rated 3 out of 5 stars

    would only buy when they’re on sale! pretty good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got them on sale for 88 dollars, the noise cancelling is okayish, they do start to feel uncomfortable after a while, the sound leaks very slightly but has really good quality, and i can go maybe three days without charging them even when i use them for hours a day, they also charge pretty quickly. overall i’d say they’re good if you’re on a budget, wouldn’t buy at full price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your experience, tarnishedzara! We're glad you are impressed with the noise canceling and battery performance of the headphones. You may check the app if your want to customize the sound settings base on your preference. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I use them for everything and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Compared to the more expensive Beats or Bose headphones, they're not as high quality, but the price difference is not worth the bump in quality unless you plan on producing music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audega,

      We appreciate the 5-star rating and we're glad to hear that you like the price point of the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great sound. Noise cancelling is awesome. Fits well on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, SandraB! We're glad it fits well on you. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Bouught for my son in law and he loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy a set of headphones every couple months for our son. He falls asleep and breaks them all the time doesn’t like the mic etc. He says he loves these highly recommend for teenagers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulBanks, Thanks for the feedback. We are glad to hear that your son-in-law loves his new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Perfect for blocking out Noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably and the sound is perfect. You can adjust the volume from the headset and there is a button to press for battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahW, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. And light weight, fit perfectly on ear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suyash,

      Very nice! We're glad to hear that you like the sound quality and fit of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight and inexpensive headphones. Perfect for kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We're glad you appreciate the lightweight design and great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Boise reduction and music while mowing. They work great decent sound and the noise reduction is adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JJ1965! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    COOL HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and a really cool experience having them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user409159, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality & comfortable. Noise canceling is wonderful for travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TraciS, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Soft and loud sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and battery I use it every day and they are not heavy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS, we're glad you like the sound quality and battery of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Richard's Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. The only complaint would be the pausew /skip button is too flat and hard to find sometimes. My old pair of Sony's had a toggle type switch that stuck up above the surface. Easy. A no brainer that they took away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Displayname,

      That's great! We're glad to hear that you're happy with your purchase. Your feedback regarding the buttons is greatly appreciated. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some noise canceling headphones for air travel. I have many Sony products which I love and gave these a try. Perfect for what I listen to, mostly rock. Good bass and easy to set up and pair. Great for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CubFan, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US