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$98.00
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Comp. Value: $178.00
Deal ends Mar 29, 2026

Customer reviews

Rating 4.6 out of 5 stars with 2834 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,836 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light ando good for the gym very good price for the good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendrick, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, surprised with the quality I got from the amount I paid. Worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyMindIsBlank, Thanks for sharing your awesome experience. We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best Buy love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Sony product is worth the money. Love color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClarenceB,
      Awesome! We're happy to hear that your investment with your new WHCH720N headphones are worth it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Recent purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my current headphones. They work well noise canceling works well. It’s a good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLCR, Thanks for the the wonderful feedback! We're glad you like your new headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones, but I realized they don’t fold up like the Beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeticiaL,
      Many thanks for the 5-star rating! We're happy to hear you like your WHCH720N. We appreciate your feedback with the design of the headphones. They don't fold up, but the earcups rotate and can be adjusted easily. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great price and great buy noise cancelation unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Noise cancelation works very good. Great price. Happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, CQ2020! We're glad you are impressed with the noise canceling function of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones for the money. Sound great, good battery life. Very happy with my decision to purchase these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Kleetz! We appreciate the positive feedback. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Nice noice canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and does well with noise cancelling. Helpful for people with ear piercings and for during long car rides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaraF, awesome! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound! Way more comfortable then the beats I returned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GENERALCONSUMER, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed wireless headphones for when I'm working around the yard, and they were the right price and did exactly what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidE,
      Awesome! We're glad to hear that you found the best wireless headphones that perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great affordable noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones, they were an affordable price the sound quality is great and I love the noise cancelling capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM, We're glad that you like the sound quality and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Daughter LOVES THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them to my daughter for Christmas. She loves them. States the noise cancellation is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WollyTown, We are thrilled to hear that your daughter lover her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with these headphones so far. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisE, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones sound great easy to use and set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi possum,

      Great! We're thrilled that you like the sound quality and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good Product..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound and Quality for the price. Easy to carry around plus the connectivity is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JoseC! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony blk headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable abd sound great. I have a hard time getting ear buds to stay in my ears and wanted an affordable alternative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Ear phones for Karley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were for my 2 1/2yr old great granddaughter. She has one of my old tablets that she plays with when I’m listening to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, thank you for your 5 star rating. We're glad that you and your great granddaughter is enjoying these headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is less than I expected. NOt enough base. An ok product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, FranciscoL.

      We are so sorry to hear that the sound quality of your WH-CH720N headphones wasn't what you expected and that you found the bass to be lacking. We understand your disappointment, and this is certainly not the listening experience we aim to deliver.

      To get the most out of your headphones, you can use the free Sony | Headphones Connect app to customize the sound with the equalizer. This will allow you to adjust the bass and other settings to better suit your preference.

      If you are looking for an even more powerful and impactful bass experience, we highly recommend exploring our ULT WEAR headphones, which are specifically designed to make you "feel every thump in your music." Our premium WH-1000XM series also offers exceptional sound quality with customizable bass.

      We appreciate your honest comments. Your feedback is valuable and helps us understand how to better meet our customers' needs.

      Thank you again for being a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Solid BT headphones for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly good for the price. The sound is rich and the Bluetooth works consistently. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulJ, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and amazing performance of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US