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Customer reviews

Rating 4.6 out of 5 stars with 2837 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,837 reviews
  • Rated 4 out of 5 stars

    Sony always comes through!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding headphones at this price point. Good battery life and decent noise cancellation. I would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best Budget Headphones by Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound. Quality from sony!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiesta, awesome! You've certainly made a great choice! We're truly happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are for my son. Haven't heard a complaint about them so guessing they are good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabe, We are glad that your son has now a great pair of wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be hard to beat at the price. Excellent sound, keep out all but the loudest of outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHNJ,
      Perfect! We're happy to hear you like the great sound and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Another Great Sony Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas Gift. My daughter have not taken them off or her ears yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JermaineC,

      You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    best budget friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bass very good highs and mids, clear crisp sound HIGHLY RECOMMEND!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerR, We are glad that you like the bass, highs and mids sound of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Noise Canceling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use while riding the Peloton and I can hear the music and the instructor so much better when using them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleWatchSE,

      That's fantastic! We are so happy to know that you are having an enjoyable listening experience with the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for thr price. I did not want to shell out alot of money for another pair of wireless headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SFMusic, Thanks for the positive feedback. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced mid quality Bluetooth cans …comfortable over ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, MoayaS! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and perfect for travel. Sound cancellation works perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kyle, We are happy that you now have a perfect pair of headphones for travel and that you like their sound quality and noise canceling feature. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    You need these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling. Very affordable and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Virtual, We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Lacks bass and noise canceling is okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine with long hours, not needed to charge frequently. Sound is clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of using it, it feels comfortable and sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent sound quality. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for workout and walking. It hurts sometimes if you use them longer than an hour, but overall th

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValeriaR We're glad that the headphones work great for walking and workouts. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
      Note: Try lowering the volume or take a break from wearing them for a while.
      How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
      Note: You may need to limit your headphone usage.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome. Super comfortable as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadisonM, We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and my daughter loves them. i would definitely get another pailm

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertS, That's very generous of you! Thank you for the kind words and review of your WH-CH720N Wireless Noise Canceling Headphones. It's wonderful to hear your daughter is enjoying the amazing features of her new headphones. You deserve a pair of WH-CH720Ns for that! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my niece 18th birthday. She absolutely loves them and she rarely takes them off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsFed, We're glad that your niece is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestTV,
      Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris Sony_US