Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10210566
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Nice but not using.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem nice, but I haven’t had occasion to use them yet.If I loved them like crazy, I’d be using them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaryO, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. You will surely love using the WHCH720N. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music.
Should you need assistance using these, please feel free to email us at socialsupport@am.sony.com.
Regards,
Erin
A returning experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side worked. Made a return. Good luck if you buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne, We're sorry to hear about your headphones. This is definitely not what we wanted you to experience. We hope that you'd still consider our products in your future purchases. Regards, -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Sweet bang for your money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re comfortable, have a strong battery, and actually cancels ambient noise effectively. I replaced my Beats Studio 3 with these from Sony and I’m so glad I did. After 3 hours of gaming, still had a full charge. I can hardly hear my parents argue over them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CopyNinja1987, thanks for commenting! We're truly delighted to hear about your satisfaction with the very comfortable fit design, long-lasting battery life, and superb noise canceling function of your WHCH720N. Thank you so much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these before taking an international trip and I really love them! They were very helpful in blocking out plane noise, and the sound was great for audiobooks and music. They seem to hold a charge pretty well and are comfy on my ears/head. I don’t love having another app on my phone for them, or having to pay for extra sound quality options, but I would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CaiH,
That's good new! We're glad that you are pleased with our Sony WHCH720N, especially the noise canceling feature and the sound quality. To maximized the full capabilities and adjust audio settings of your WHCH720N without any cost, we recommend you to install the “Sony | Headphones Connect” app. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your recommendation and for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
10/10 would recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise canceling ability. They are comfortable on my head and do not move around while also being nonrestrictive. The battery is much, much longer in comparison to the airpods I've owned previously and only need a charge every few days despite me using them for up to 8 hours a day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyS,
Thank you for the purchase! We're glad to hear that you like the sound quality, noise canceling, and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for skull candy evo crusher and i am so glad i did
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kalepa, we're sorry to hear that you had returned your Sony unit because of the low sound level. We really wished we could turn your opinion around regarding our WHCH520. It is recommended to follow this when dealing with low sound level issues:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776823.html?search=low%20sound
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com
We hope you consider Sony again. ~Earl
- Pros mentioned:Comfort, Sound quality
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These things are great! I'm not qualified to write a techy review but what I can say is that they drown out my husband's loud tv and everything else. Every wife should have a pair! Lol! I wish I'd bought them years ago. They are marriage savers, for sure. Sound is great and when he's sitting next to me he can't hear any sound coming from them at all. They were easy for this technophobe to connect to my devices, too. Good quality, comfortable for the price. Very happy with these overall! Ladies, buy 'em!
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, user631869! We're glad that you are having a joyful experience with the Sony WHCH720N Wireless headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
A+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones!! This is my first Sony branded headphones and I gotta say I’m impressed!! Noise cancelling is good and the sound quality is excellent!! Comfort is top notch and I can wear them for hours without discomfort. Make sure you download the App to your smartphone!! The default sound is okay but after adjusting levels through the App the sound is awesome! Only real downside to these is that it does not include a carry case. I found a good one on Amazon for $20. Highly recommended!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferF, Thank you for your feedback on our WHCH720N Headphones. We're glad to hear that you're happy using our product and find it worth purchasing. Glad to know you are utilizing the built-in equalizer on the Sony Headphones Connect app and you appreciate the incredible audio, excellent noise cancellation, and exceptional comfort long long periods of time. Sony commitment to customer satisfaction is our top priority. Thanks again for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great for the money, may require eq. tweaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying Sony headphones for a few years. Their noise cancelling works great for me, while other brands make me feel too much "pressure" in my ears. This model has good noise cancelling, looks good, and is very comfortable. The construction is not as solid as their top of line, or this very model two years ago. The sound quality is... interesting. The low frequencies are there, the highs are there, and the mediums are weirdly amplified. Almost all modern headphones have a built in equalizer that filters out mediums in favor of high and low, but this one doesn't, so the songs might sound flat. I use a media player app with a pretty good equalizer, but it took some tweaking to get the sound right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS,
That's great! We're delighted to hear that you like the noise canceling and sound quality of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Fit, Sound quality
Seems like a good quality product for the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably over my big ears and stay in place without undue pressure. Sound clarity is pretty good IMO, noise cancellation could be better but maybe I just haven’t mastered that control. Battery life is OK but you have to keep an eye on how much charge remains. Connectivity is usually not a problem except if I have them on in the car.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobL, we're glad you are enjoying your new headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality, Weight
good headphonss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i dont like about them is that they bleed when you have ur volume up half way and the noise cancelation isnt the best. & they dont fold nd it doesnt come with a case But other than that, they are super comfy and love the sound and super lightwieght!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hiwot, Thanks for the feedback. While we're glad you like the sound quality and lightweight design, we're sad to hear that the sound isn't good when you raise the volume. Make sure to keep your device up to date to avoid any performance issues. Make sure to use the Sony Sound Connect app to customize the audio settings to work with your headphones. Unfortunately, it does not fold and no case is included in the package. However, the earcups are also designed to swivel and fold neatly into a carry case along with the cable for easy storage and portability. Regards, -Craig
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and very comfortable. Battery lasts surprisingly longer than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User318720, Perfect! You definitely made the right choice! We're truly delighted to hear you love the amazing quality, exceptional comfort and long-lasting battery life of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Good sound and great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Early black friday sale deal that is great value, but not the best made product. Price point it is good. $89 on sale is why we purchased it. Wife will be using this while mpwing grass on our 5 acre farm. Sound bumps well and seems to hold charge for a long time.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for me. The sound canceling is one button. I was over a 100 ft away from my phone and the headphones stayed connected. Sound is good. Couldnt be happier.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Affordable NC, lightweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, noice canceling function works decently as expected. Worth the price tag for all the functions that are advertised.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good pricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your antihelix stands out (like mine) i would maybe consider another pair due to the discomfort it may cause during long term usage. Another thing i noticed is that sometimes the audio cuts? which can be somewhat annoying during a jam sesh. Besides that, the quality and pricing are very good. Noise cancellation is decent. What i love the most is the battery life. Seems like it lasts a life time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jellybeanz, Thank you for the feedback on your experience with your WHCH720N. While we're glad you like the overall quality, decent noise cancellation, and excellent battery life of these headphones, we regret to hear about your discomfort over long period of usage and audio cutout issues. This is definitely not the news that we would like to hear. We understand that finding the perfect fit can vary from person to person. We recommend adjusting the slider (left and right) to ensure comfortable fit for long period of time.
And for audio cutout/skipping issues, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Top Notch Noise Cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony offers a diverse range of headphones, known for their solid build quality and impressive sound. The model series i got stands out with top-notch noise cancellation, rich audio, and long battery life. Overall, Sony headphones often deliver a premium audio experience with cutting-edge features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rik2023, Thank you for the excellent review! We're thrilled to hear you like the top-notch noise cancellation, rich audio, long battery life, and overall performance of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
They are nice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like them. They sound great and are pretty comfortable. I do have a few minor issues like the fact that they are just a touch to big on my head even when adjusted so they can fall off easily. But that's a my head problem nothing really to do with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user518706,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. The step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Very good Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones deliver excellent value for everyday listening, combining effective noise canceling, long battery life, and Sony’s signature balanced sound-all in a lightweight and comfortable design. Outstanding battery life up to 35hours with ANC on, quick-charge gives hours of playback in minutes. Very light with soft cushions-easy to wear for long workdays or travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanpaulMunoz,
We’re thrilled to hear the WH-CH720N is delivering such great value for your daily routine! It’s wonderful that you’re enjoying the lightweight design and the 35-hour battery life during your long workdays and travels.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of expensive (for me) head phones, sound quality is great, comfortable, easy to hook up to phone. Noise cancel and ambient sounds are distinct when in use. Have not tried the hard wire function yet. Would recommend for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewF,
Wonderful! This brings us joy knowing that this is your first time to buy an expensive headphone and you are pleased with your purchase. We're glad that you liked the sound quality, comfortability and features (noise canceling and ambient sound mode) of our Sony WHCH720N. You will definitely enjoy and will not regret your decision. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco