Customer Ratings & Reviews

Amazing sound quality with bass and really good noise cancelling as well as battery life!

Recommend very good sound quality. Good for long trips. And when you need to go to the gym and not hear everyone.

These headphones are incredible! I got them while they were on sale for $120, and they were so worth the money. I had new neighbors move in, and they were so loud at night and during the day (I telework most days) and I was becoming miserable because they made focusing on work hard and at night were messing with my sleep schedule. I tried lots of things to resolve the issue (my air pods, white noise okay night, silicone ear plugs, etc.), but nothing seemed to help, either it would help with higher frequency sounds like their voices, or it would help with lower sounds like the bass of their TV/speaker, but not both. I got these headphones as a last resort, and they are amazing! They were being super loud the other day, I put these on, turned on ANC, and couldn’t hear them at all. Even without playing music! My roommates also have Fridays off (I unfortunately don’t), and sometimes could be distracting from work even with my door closed, I wore these one Friday morning and didn’t even realize they were both awake and in the kitchen (with my bedroom door wide open) till I took the headphones off! Absolutely amazing! Now the downsides/reason for 4 out of 5 stars? For one, the bass on these is super boosted (granted that’s in the name), however you can adjust that in the app so that’s not much of an issue honestly. The real downside is these are a tad large/better for larger heads, they’re not the comfiest (they can kinda hurt the top of your head over time, but I find I can fix this if I put a scrunchy or something cushiony on my head under the part that rests on the top of my head), and they’re also kinda ugly (honestly might just be my opinion, they’re def not as cute as the Apple ones or Bose ones). However I don’t plan to wear them out, so honestly all those things I don’t mind, it would just be things to be aware of! Also probably not the best for the gym if you have a small head, they’d probably fall off with certain movements. Additionally the microphone is actually very good, as long as you have ANC activated, otherwise I have been told it sounds like someone is crinkling a wrapper constantly in the background. But overall, if you are dealing with loud neighbors, telework in a noisy situation, etc. these are amazing (just maybe wait for them to go back on sale again)!

Headphones work great and have good sound quality. Very comfortable too. Great value for the money.

Great headphones for a good price. Battery and sound quality are good and very comfortable

Love! They are comfy, the battery life is good and the color is great. My only complaint is that they don't connect to my phone.

Comfortable, easy to use, noise cancelling and sound quality is great. All good things!

Comfortable and easy to use. Sound is great. Noise canceling options are fantastic.

The WHCH720N Wireless Noise Canceling Headphones are Sony's low-cost ANC Bluetooth headphones, but they deliver sound and customization that punches well above their price range. I've tried these headphones on all kinds of music as well as phone calls, and found them to be a very decent set for my needs. When the EQ is dialed in, the bass response keeps things tight and well-rounded, and the trebles get plenty of separation and space to live in. The headphones are lightweight with a battery that holds enough juice for many hours of listening. The ear pads are very soft, and stay comfortable during long listening sessions. as a person who wears glasses, I value that comfort a lot. The ANC isn't as complete as you'll get with a higher-end set of headphones, but it's totally reasonable, and with music playing—even at not-too-loud volumes—the sounds of the world around you disappear. The WHCH720N's also pair with Sony's "Headphones connect" mobile app, which offers tons of additional functionality. Of course there's custom EQ and firmware updates, but you can also use the app to configure spatial audio and other enhancements that intelligently learn your listening behaviors and tune the sound to you. My few gripes with the WHCH720N are these: they're lightweight to a fault, and feel just a bit fragile. There's also no way to fold the headset up into a smaller form. The cans swivel and the headband adjusts, but they don't offer the portability that some people may demand. Adding to the problem of portability, they don't come with a carrying bag, so if you want to take these on the go, consider getting a case or be ready to wear them around your neck when you're not listening.

Amazing quality, great battery life, sound quality is good! Most affordable

These are of amazing quality. I would recommend purchasing

Good quality sound, but a little too heavy. I would prefer if they were a bit lighter. Connects easy and battery is good.

Whoa these are really good noise canceling headphones! I already have the Sony WH-1000XM4 headphones, which are awesome, but I wanted another, less valuable pair for work use. Not sure why Sony insists on using these password-type model numbers, but okay. These WHCH720N headphones do a great job at a more affordable price point than my fancier model. These headphones don’t fold up or come with a travel case. When I press the power button it makes one sound when it turns on, and a different sound when I push it again to turn them off. These do connect and operate with the Sony Headphone app. You can control the noise cancelation or ambient sound control as well as equalizer function, plus a multitude of other things. Battery life is crazy long at 35 hours per charge. The top of the headset is padded and is extendable. The padded ear cushions are nice and soft. I only have used these on one phone call, but the person on the other end said I sounded good and normal. Usually I make work phone calls with a phone headset, but if I’m doing something where I only have to listen, I’ll use headphones. I feel like I’m yelling when I wear something covering both ears for a phone call, but that’s just me. Included in the box is a 7” long USB-A to USB-C charging cable and an aux cable, plus instructions with a QR code for further information. The packaging is all plastic-free, the packaging designers are doing impressive work too. Overall a great set of headphones at a decent price.

Love them, sound is crisp, they’re light, very satisfied

Great headphones, very comfortable and quality is good!

Great sound for the price, battery life awesome!!!

I recently had an incredible shopping experience at Best Buy. The moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store's layout was organized and easy to navigate, making it simple to find what I was looking for. The wide selection of products amazed me - from the latest gadgets to home appliances, they had it all. What truly stood out was the expertise of the staff. They patiently answered all my questions, providing me with valuable insights that helped me make informed decisions. Moreover, the checkout process was smooth and efficient, ensuring I didn't have to wait in long lines. The staff's commitment to customer satisfaction was evident throughout my visit. Overall, I'm thoroughly impressed by Best Buy's commitment to providing top-notch customer service, a vast array of high-quality products, and a pleasant shopping environment. This store has earned my trust and I'll definitely be returning for all my tech needs. Kudos to the Best Buy team for making shopping such a delightful experience

Sony has a winner with the WHCH720N headphones. Their light weight makes wearing them for long periods of time a pleasure. The noise canceling capability of these is top notch and is far better than I expected. Regarding battery life, it has plenty of it. Up to 35 hours has allowed me use these connected to my projector for many hours of TV shows and movies. So far, I've only had to charge the headphones only once since I received them. The Sony app allows you to adjust settings to your preference. They also have a headphone cable port on them which can be used with the supplied 3.5mm headphone cable if you need to plug them directly into an audio source. The sound quality is great whether you are watching movies, listening to music or audio books, you'll appreciate the rich sound these produce. Connecting these to a Bluetooth source is simple and the controls on them are easy to find and use. Sony has done an amazing job engineering these for great sound and top level noise canceling. If you are looking for reasonably priced, comfortable to wear headphones with rich sound and great noise canceling, then I would recommend giving these a try.

The headset arrived well packaged and with a nearly full charge. It only took a few minutes, maybe 15 to get it to full battery and then to adjust to fit and setup the app. The controls are well located and easy to use and the noise reduction was excellent. The dynamic range of sound was quite nice and the option to change from wired to wireless was a real plus as I use these at home and also when travelling and working out. The phone call feature and multi connect was seamless as well. The headset is light and the spring tension of the band is enough to keep the set on your head without feeling like it is squeezing your head or ears. About 20 hours of use thus far and still not needing a charge cycle yet. It would have been nice to have a case of some sort in the package and the cabling provided is somewhat short - so if you are planning on using these with the wired option, make sure you are set up to be close to the device or if worn that the device is close to your head. Also, you'll need an adapter (not included in the package) to use this set wired to a newer iPhone. All in all a very good set, lack of cabling length and case aside.

This headset easily paired with my Bluetooth adapter. Sound was good. Fit comfortably. Have had them for a few months so warranty has expired. After having them for a few months, they will not fully charge. Will only charge for a minute or two. So now they are totally worthless. For that reason, i would not buy them again, contrary to the reviews of other owners. Will now have to purchase another headset, but not from Sony.