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Customer Ratings & Reviews

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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2825 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,825 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money i paid for. The sound is great and the fit is very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Boss71,

      Thank you for choosing Sony!

      We're excited to hear that your WHCH720N headphones are delivering great sound and a comfortable fit. Knowing that you feel the value of your purchase is very rewarding for us. We appreciate your support and hope these headphones continue to enhance your listening experience.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sons and they love the noise cancellation! I don’t cuz now they can’t hear me when I talk to them LOL! Great product and bought 2 at the sale so even better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello McKinneymom,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your sons love the noise cancellation on the WHCH720N headphones—even if it means they’re a bit harder to get a hold of now! It’s fantastic that you took advantage of the sale to get two and are enjoying the great value.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyF,

      It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.

      We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Purchase for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones! Quality of sound is on point and cool color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, excellent sound, and a great buy for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janet123,

      We are thrilled to hear that you are enjoying your WH-CH720N headphones! It is great to know that you are happy with the sound quality and the overall value they provide.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a part-time landscaper that was looking for some earbuds or headphones that have good ANC, quality sound, and decent volume. Let me say that I found what i was looking for when I bought these headphones. I cut grass with a zero turn mower and these headphones almost completely cancel that noise of the lawnmower while wearing them. I cut a yard twice because i was so engaged with the sound coming from these headphones. If those other more expensive headphones can offer a better experience than these, I guess I will never know bc these are absolutely perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear, happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fitting all day. Not recommended on hot days. Noise cancelation is great. I use them for outdoor machines

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Schlingding!

      We’re glad to hear you're enjoying the all-day comfort and great noise cancellation while using your WH-CH720N with outdoor machinery. We appreciate the feedback regarding use in hot weather—that's helpful for other users to know!

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Quality and comfort for a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these better than AirPods! Very comfortable and affordable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabby!
      We are thrilled to hear that you’re finding the WH-CH720N so comfortable! It’s great to know they are a perfect fit for your daily routine and that you're happy with the value they provide.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these pink headphones and immediately claimed them for myself. They’re comfy, stylish, and sound amazing. The audio is clear with good bass, and I love how lightweight they feel. Plus, the pink is such a vibe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SarahK!

      We love hearing that you immediately claimed the pink WH-CH720N headphones for yourself! It’s wonderful to know they are checking all the boxes—being comfy, stylish, and sounding amazing with clear audio and good bass. We agree, the pink is definitely a vibe!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    great set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the long battery life and the noise cancelling as it softens the louder noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranciscoC!
      Thanks for reaching out and sharing your experience! It is truly wonderful to know that the long battery life and the noise canceling on your WH-CH720N are making a real difference in softening the world around you.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Affordable Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenelle!
      Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Bluey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical to use and comfortable to storage away. Battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnamariaD!
      We are delighted to hear that the WH-CH720N headphones are working so well for you! It's great that they are both practical to use and easy to store and we're so glad you're happy with the excellent battery life.

      With the integrated V1 processor, you can enjoy clear, high-quality sound that makes your music even more immersive.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, comfort and sound quality. My only problem is that I, personally, find the controls a bit difficult to find when I need to adjust volume or whatever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fitbit, we're glad you like the sound quality of our product. We appreciate your feedback regarding the button layout of your Sony unit. You can find this link helpful in controlling your headphones. Please check it:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! Far better than some high end “gaming headphones” that I’ve used!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChilaxMan205!

      We are absolutely thrilled to hear that the WH-CH720N is giving those high-end gaming headphones a run for their money! It’s incredibly rewarding to know that our focus on balanced, high-quality audio is standing out to you, even compared to more expensive specialized gear.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great - long battery life and I love how they can move to accommodate laying down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM,
      Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Looking into buying another pair for family members.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noliaj,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH-CH720N headphones and are even thinking about getting another pair for your family. It means a lot to us that our product has made such a positive impact on your listening experience, and we truly appreciate your trust in Sony to bring quality audio to your loved ones as well.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good for music and the plane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, remember speakers need 20 hours to be broken in. Once these headphones hit that mark, the sound increased noticeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3dit0ff!
      Thanks for the awesome feedback! We are thrilled to hear that your WH-CH720N headphones are sounding even better after some use.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Muy bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alto nivel It's a great product. Despite being a low-to-medium range device, it has excellent performance. I recommend it 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jezrael,

      Thank you for choosing Sony!

      We couldn’t be happier to hear that your WHCH720N headphones deliver excellent performance beyond expectations for their range. Your recommendation means a lot to us, and we’re glad they’re providing great value.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earphones. Keeps out noise. Adjustable for comfort on your ears/head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbie,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you are enjoying the comfortable fit, noise canceling features, and adjustable options of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US