Customer Ratings & Reviews

Hi Steven,
Many thanks for the 5-star rating! We're happy to hear you like the comfortable fit, lightweight design, and noise canceling features of your WHCH720N headphones. Thanks your positive feedback and for choosing Sony! - Kris

Hi Rnrebt,

It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.

Thank you for trusting Sony to be a part of your listening experience.

Regards,
Dominick

Hello MattG,

Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!

We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.

It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.

We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.

Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Jz0730,
Thanks for such a great review and recommendation! Glad to hear you are enjoying the great sound, easy setup, comfortable fit, and noise cancellation of your WHCH720N headphones. Your satisfaction with our product means everything to us.Thanks for choosing Sony! - Kris

Hi AriannaD,

That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, DanielF!

We’re thrilled to hear that your WH-CH720N headphones are delivering the great sound and comfort you expect. It’s wonderful to know that the lightweight, durable design is hitting the mark for your daily use.

Enjoy the music and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi KathlynC,
Perfect! Nice to know that your new Sony headphones suits your needs and expectations. We really appreciate that you are enjoying the amazing sound quality, leight weight, and noise canceling features of the unit. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris

Hi ElsyP,

It makes us really happy to hear that you consider these the best purchase and that you are eager to recommend them to others! There is no higher compliment than a personal recommendation, and we are glad that the WH-CH720N has made such a positive impression on you.

Thank you for trusting Sony.

Regards,
Dominick

Hi BillM,

Thank you for the purchase! We're glad to hear that you like the design and quality of your new Sony headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

-David

Thank you for the fantastic review, LarissaL!

We are absolutely thrilled to hear that your WH-CH720N headphones are hitting that "sweet spot" of great sound and great affordability for you! It is incredibly rewarding to know that our goal of delivering premium audio technology at an accessible price point is resonating with your experience.

Welcome to the Sony family, and happy listening!

Best regards,

Gus,
Sony Social Media Team

Hi SindyC,

It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.

Thank you for trusting Sony.

Regards,
Dominick

Hi LJames!
Thanks for the awesome feedback! It brings us great joy to hear that your WH-CH720N is still performing perfectly! We love knowing that you feel it was a great investment and that they are holding up so well for you.

Thank you for choosing Sony!
Best regards,
Estefany

Hi DebbieL,
Many thanks for the 5-star rating! We're happy you like the excellent sound, easy connectivity, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Thank you for the review, KhurramS!

We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!

If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!

Thank you for choosing us!

Best regards, Gus, Sony Social Media Team

Hi KrystalS,
Thank you for sharing your great experience experience with us! We're delighted to hear that you love the great sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction with our product is very important to us. Thanks for choosing Sony! - Kris

Hi LJames!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that your purchase has been worthwhile!

The WH-CH720N headphones offer up to 35 hours of battery life, providing all-day comfort for extended listening sessions. Additionally, the headphones support multipoint connectivity, allowing seamless pairing with two devices simultaneously.

We really appreciate you choosing Sony!
Best regards,
Estefany

Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl

Hi RavindraB, Thank you for the feedback on your experience with your Sony WHCH720N. While we're glad you like the great sound and bass quality, we regret to hear that you're having some difficulty connecting the headset to your Sony TV. We would like to know more about this issue so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

Sincerely,
Sam

Hi CesarM,
Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris