Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10210566
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Love the color and the sound. Would recommend and would buy again in the future to add to my headphone collection.
I would recommend this to a friendNice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones for the price. Always take them on the plane with me and have no issues with them.
I would recommend this to a friendGreat budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and very light weight i recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacF,
It is fantastic to know that you recommend the Sony WH-CH720N headphones and gave them a five-star rating!
We are thrilled to hear that you are enjoying the great audio quality and the very lightweight design. We aim to combine high performance with comfort, and your positive comments are highly appreciated.
Thank you for your review, and for choosing Sony!
Regards,
Dominick
Great quality and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for what I needed them for absolutely 11 great quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ldogg1080!
We're so pleased to hear that your WH-CH720N headphones are absolutely perfect for your needs, and that you're enjoying the great quality and sound! Getting an "11" out of 10 is wonderful feedback for us.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
A+
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Recommend to smyone . Cant go anywhere without them
I would recommend this to a friend Decent entry level headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. Could be a little louder. A good value at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillB,
Thank you for choosing Sony!
We couldn't be happier to hear that you find the WHCH720N headphones to be a good value. We apologize if the volume isn’t quite as loud as you’d like. To enhance your listening experience, we recommend using the equalizer settings available through the Sony | Sound Connect app.
You can find more details about tuning sound with the equalizer here: https://www.sony.com/electronics/support/articles/00286844.
We want to get this resolved for you! If the problem continues, the best next step is to contact our dedicated support team for advanced troubleshooting.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
A great set of headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.
I would recommend this to a friend- Pros mentioned:Sound quality
The only headphones you need
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I got and for the price you can’t beat it!!!
I would recommend this to a friend Head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head sets but they get hot on my ears after a couple of hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeneH,
Thank you for choosing Sony!
We’re excited to hear that you appreciate the WHCH720N headphones. We apologize for any discomfort caused by the earpads warming during extended use. While the plush earpads are designed to create a secure seal for enhanced sound isolation, we recommend taking a short break every few hours to allow for airflow. Your feedback is invaluable as we continue to refine the balance between comfort and acoustic performance, and we will be sure to share it with our product team.
Best regards,
-Fred
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line: great headphones at a very affordable price. These aren't the best noise cancelling headphones out there, "noise mitigating" would probably be more accurate, but they definitely cut out ~70% of background noise. Probably wouldn't be great on airplanes, but for studying/writing these have been great. Battery life was pretty surprising, I didn't expect it to last as long as advertised. They charge fast, last forever and maintain really solid sound quality. Cons: The only thing I wish was different was they don't fold up so transporting them is tricky. However, this was stated in the product description so I can't really complain
I would recommend this to a friendTeenager approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is my teenagers 2nd pair. First pair lasted almost 4 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, MandyG!
We are absolutely thrilled to hear that your teenager loves the WH-CH720N headphones so much they are on their second pair! Knowing the first pair lasted for almost four years is a wonderful testament to the durability and quality we build into our products.
It's rewarding to be a consistent part of your listening experience! Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Love these Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well! I love how you can easily switch between noice cancelling and be able to turn it off with just a simple click of a button. Love them! Great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allison, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation/ambient sound control, and overall features WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Priced good with great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were an amazing gift for my partner! She loves how good they sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthr!
Thanks so much for sharing your feedback on the WH-CH720N headphones. It is truly wonderful to know that your partner loves how good they sound!
Beyond the sound quality, we packed them with helpful features like our incredible Digital Noise Cancelling to help tune out the world and a lightweight, comfortable design for all-day listening. Plus, the long battery life means less time charging and more time enjoying music, calls or podcasts.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
good clear neutral sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and neutral sound. neutral sound was important for me
I would recommend this to a friend Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for hundred dollar headphones fit nice..
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, John!
We’re glad to hear that you’re enjoying your WH-CH720N and that you find the fit to be nice and comfortable. It’s great to know you’re happy with the value they provide!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Good headset for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is happy with the headsets . Great sound and Bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luis39honeboy,
Thank you for choosing Sony!
We couldn't be happier to hear that your son is enjoying the WHCH720N headphones and appreciating the great sound and bass. Knowing that our product brings joy and quality audio to your family means a lot to us. We’re committed to delivering excellent experiences like yours.
Best regards,
-Fred
Happy man.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them and we’re glad I insisted on the more expensive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, SharonK!
We are absolutely thrilled to hear that your boyfriend is loving his WH-CH720N headphones and that you're both glad you went with them! It's rewarding to know that the quality and performance are well worth the investment.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones! They sound amazing for acoustic and electronic music. They can handle the deep bass or hip-hop and the clear tones of Jazz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyW,
Awesome! Glad to hear you are enjoying the amazing sound quality, noise cancellation, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good headphones. my daughter loves them very much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mina,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are a hit with your daughter. It’s wonderful to know they’re bringing her enjoyment, and we appreciate you sharing this positive experience with us. Thank you for choosing our product!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Hedphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, Noise Cancelling function performs excellent. No too cheap, no too expensive but, compared to the expensive one, it gets close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GBohr,
Awesome! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David