Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10210566
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Nose cancelling headphones on flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my plane trip home and they worked like a charm giving me the most relaxing flight I've ever had!
I would recommend this to a friendThumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, easy to switch between noise canceling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KitKat, thank you so much for your fantastic 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're experiencing the great quality and sound you were hoping for, and we're especially glad you find it easy to switch between our effective noise canceling and helpful Ambient Sound mode, allowing you to seamlessly transition between immersive listening and staying aware of your surroundings. With their lightweight design, comfortable fit, and long-lasting battery life, the WH-CH720N are truly designed to elevate your everyday audio experience. Thank you for choosing Sony! Regards, -Dominick
Perfect sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones and definitely worth the price, comfortable on my ears and the sound is amazing when it comes through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeonaC,
Thank you so much for your wonderful feedback on the WH-CH720N headphones. We're thrilled to hear that you find them comfortable and that you appreciate the amazing sound quality.
Thanks for choosing Sony!
Best regards,
- Stephanie
Great choice for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Perfect for listening to musicals or watch videos. When it comes to phone calls, it doesn't give the Perfect feel.
I would recommend this to a friendSony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves it very functional and inexpensive, very Nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ring, We are glad to hear that your son loves his new Sony wireless headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
could be a better one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok not as expected product though.. frequently drops the BT connection and had to reset
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kumar,
Thank you for sharing your feedback on the WH-CH720N headphones. We're sorry to hear about the Bluetooth connection issues you've experienced.
To help resolve this, please follow these steps:
-Ensure there are no obstacles between the headphones and your device.
Avoid areas with potential interference, such as near microwaves or crowded places.
-Set the headphones to "Priority on stable connection" mode.
This setting can be adjusted in the Sony | Sound Connect app.
-Check the app to see if a firmware update is available for your headphones.
-Pair the headphones with a different Bluetooth-enabled device to determine if the issue is with the original device.
-Reset and initialize the headphones to factory settings. You’ll find links with step-by-step instructions for each procedure below.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783324.html
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
If the issue persists after these steps, please contact our support team for further assistance.
https://www.sony.net/support-contact
Thanks for considering Sony products and bringing this issue to our attention.
Warm regards,
Estefany
very nice...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meet the sound quality as per class... it meet the expectation more than what I paid...
I would recommend this to a friend- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price paid. Nice sound and good noise canceling. It would be nicer if it would have a tighter fit over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolR,
Wow! We're really glad you like the great sound quality and noise canceling features of your headphones. We appreciate and taken note of your feedback. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Very comfortable .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I purchased this item as a gift and I wish I could have gifted it to myself. The noise cancellation works great and is really comfortable. This style is good and also is not too heavy. The battery life is wonderful it last in my case for about 3 days of daily use between charges. Overall is a great product for the price. I’m very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ianmoone, Great! We're glad that you like the noise canceling, comfort, style, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better headphone than I Have bought . I choose by price but I'm really impressed Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EliS,
Thank you so much for sharing your experience with the WH-CH720N headphones! We're immensely pleased to hear that you’re impressed and found them to be such a great value for the price. Your recommendation means a lot to us. We always strive to deliver products that combine quality and comfort. Thank you for choosing Sony!
Best regards,
-Fred
Happy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well! It's always fun to hear the noise disappear!
I would recommend this to a friendI love these headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a regular headphone user. I bought these for a long plane flight. I listend to an Audiobook , didn't have to hear the airplane noise, and I could hearwhat everyone was saying without removing my headphones. They were comfortable, fit well and I can't imagione anything better. These are great headphones. Not just great for the price, but great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceA,
Awesome! We're glad to hear that you enjoyed your long-haul flight using the headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, yes i said it in less than 50 chars
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.
We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but I had to return it. Not because it’s a bad buy but because I needed one that has high quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeA,
We're glad that you appreciate the quality of our Sony - WHCH720N Wireless Noise Canceling Headphones but unfortunately you have to return them for something that has high sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We hope you'll consider Sony again in your future purchase. - Marco
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a pair of airpods first gen, and i kinda wanted to upgrade to an over-ear set of headphones and these were perfect. the fit was great on my head, noise was high quality, awesome base and sound quality and only payed $120, i would definitely compare them to a higher priced set of headphones! great headphones for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worth the price. Good headphones that fits budgets.
I would recommend this to a friendGreat noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Noise cancelling is awesome on a plane. They fold up in a nice little case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chris,
Thank you for choosing Sony!
We're thrilled to hear you're enjoying your WHCH720N headphones. The noise cancelling technology is designed specifically to reduce background noise in environments like airplanes, giving you a much clearer and more immersive listening experience. We're also glad you like the foldable design and carrying case, making them easy to take wherever you go.
Best regards,
-Fred
Ear Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and great price, quality of sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanO, Fantastic! We're delighted to hear you appreciate the amazing sound quality and value for money of your Sony WHCH720N. Thanks for choosing Sony! -Sam