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Customer reviews

Rating 4.6 out of 5 stars with 2834 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,834 reviews
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Noice cancellation features is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PremK,

      Thank you for choosing Sony!

      It's fantastic to hear that you're enjoying the exceptional sound quality and noise cancellation of your WH-CH720N headphones! We're delighted to know they have surpassed your expectations. Our cutting-edge digital noise-canceling technology is designed to minimize ambient sounds, providing you with a truly immersive listening experience. We hope you continue to enjoy your time with the WH-CH720N!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. If you are looking for quality headphones for a good price. These fit the bill perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good beginer noise canceling head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair headphones, partial cancels the cry of a screaming baby :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAG0705,
      Thank you for your time writing this review! We're glad to hear you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Granddaughter loves them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter for Christmas and she loves them. Said sound is great and works well with the app on her phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Voodoo,

      Thank you for the 5-star rating! We're happy to hear that your granddaughter loves the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, good sound quality, comfortable fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHCH720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are an excellent way to listen to all audio videos without disturbing others around you. They work very well. I don’t use the phone fixtures on it with my iPhone at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Txpete, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, great battery life. Not enough room to adjust fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SueP,

      We're truly happy that you like the excellent audio and amazing battery life of these headphones. Your feedback regarding the adjustment of the headband is extremely important to us and is very much appreciated. Our WH-CH720N has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience.

      Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.

      We do have good information on how to wear the headband headphones correctly so it is comfortable on this link: https://www.sony.com/electronics/support/articles/00282845

      Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Soft and comfortable ear cups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColinC,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. They were a graduation present and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive review of the WH-CH720N Wireless Noise-Canceling Headphones, Sheryl! We're delighted to hear that they made a wonderful graduation present and are being loved and appreciated. If you have any further questions or need support with your headphones, feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 5 out of 5 stars

    Love it 100

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because I was flying across country to see my grand child for the first time. I needed headphones so I could listened to music and cover up that annoying airplane sound. These headphones got the job done with no problem. I love the noise canceling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimmyW, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect noise cancellation. Great sound quality with awesome output . Light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabatundeA,

      Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift and grandson loves. Excellent sound and can hear his mom if needed without getting in trouble for not listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Dbc1! We're glad your grandson likes his new headphones. Thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter. Small lightweight. Not too heavy on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful 5-star review, DeeBo!

      It's great to know that your daughter is enjoying her WHCH20N headphones! These headphones are designed to deliver exceptional sound quality and performance, all packed into a compact and lightweight design.

      We truly appreciate your support and thank you for choosing Sony!

      Best,
      Gus Sony_US

  • Rated 5 out of 5 stars

    Budget over ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these Sony WHCH-720N headphones are amazing for the price. If you are sporting an Android phone these headphones are equipped with Fast Pair and will connect automatically once you turn them on. if you are in the market and looking for a good quality sounding headphones, I recommend you getting these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul,
      Thank you for an amazing review and recommendation! We're glad we were able to give you a great deal. Your purchase allow us to continue to do what we love and provide you with quality products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Birthday with best buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is was a gift for my son, he likes so much and he never forget this moment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Zzz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality when listening to podcasts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zzzhdms, we're glad you like the sound quality of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price!!!!!!!!!!!!!!!!!!!!!!!!!@

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentF,

      Thanks for the fantastic feedback! We're so glad to hear you feel the WH-CH720N headphones are a great value. That's exactly what we aim for with this model—delivering excellent sound and noise cancellation at a great price.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Let me hear better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound, easy to charge, for well on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharon,
      Thanks for your feedback! It is truly wonderful to know that the WH-CH720N headphones deliver great sound, are easy to charge and fit so well.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work as stated. They fit very comfortably and the sound is very clear. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoraV, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sounds perfect, 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamarM, We're glad that you are enjoying the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US