Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10210566
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Best headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well as advertised,priced right.Easy to connect ,fits well and real noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmitR, That's awesome! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony Headphone Worth Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with quality of the Sony WHCH720N Noise canceling headphones. These headphones allow me to be able to work on my college projects without theoise of family and animals disturbing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nickname321, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Cool headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They completely blocked out sound I might buy another pair on my birthday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanS, Thank you for your positive review! We're glad to hear that you're enjoying the excellent noise canceling of your Sony WHCH720N. We hope you enjoy your next pair as well. Thanks for choosing Sony! -Sam
Sony Headphones Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent headphones for use. Especially working out in the gym with the noise cancelling mode. Blocks out the environment sounds all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YngwieT, That's nice! We are glad that you now have an excellent pair of headphones for your workouts and that you like their noise canceling feature. Thank you for choosing Sony! Vincent
Good headphones for price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife. She enjoys them. They are definitely not of the same sound quality as my headphones but they are 2.5x the price.
I would recommend this to a friend
Almost works too well
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My youngest child is on the spectrum and lives in his headphones. These seem to do the trick as a replacemrnt for the previous generation. Holds up well to a young buys lifestyle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Litedesk,
Awesome! We're glad that the WHCH720N headphones perfectly suits your child's lifestyle. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I do like Sony brand it is the best
I would recommend this to a friendSo far the best one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the quality of the sound, if you are a person who likes to lock himself in the sounds of music this is the best for you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smooth, Fantastic! We're very pleased to hear you like the great sound quality of your Sony WHCH720N. Thanks for choosing Sony! -Sam
One of the best headphones that sony presents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great the sound quality is amazing and likewise the battery life what I liked the most was the sound cancellation despite having too much noise around me the sound is heard well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdolfoP, Great! We're glad that you re enjoying the sound quality, battery life, and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Love love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever purchased absolutely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig
Perfect for School
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for use with Chromebook at Elementary school level in classroom, very good battery/charge life ... he loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heynow, That's awesome! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them as a gift and my daughter loves them! She wears them too much!
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Famfav! We're glad that your daughter loves them! Thank you for choosing Sony. -Craig
Good Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really great and comfortable. The sound is good too. The only thing I didn’t like was that when I got a phone call, I couldn’t really hear the person.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JurassicPark,
Thank you for your time writing this review! We're glad to hear you like the great sound and comfortable fit of your WHCH720N headphones. However, we're sorry if you are having an issue when using it for phone call. Allow us to help and resolved the problem.
If you can't hear the other person or the call volume is low during calls, please try some solutions below:
• Turn up the volume of the connected device and the volume of the headset if they are too low.
• Check that the left unit and right unit of the headset have been put on properly and are on your ears in the correct orientation. If you are wearing the left unit and the right unit on the incorrect ears, there may be instances during calls where the other person cannot hear you or the call volume is low.
• Operate the Bluetooth device to re-establish the connection. Select HFP or HSP for the profile.
If you are listening to music with the headset, stop playback and press the (call) button to respond to an incoming call.
• Reset the headset.
• Initialize the headset, and pair the headset and the device again.
For reference: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that wasn't pricey but had lots of clarity and plenty of tremble and they absoloutely fit the bill, very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasA, We are happy to hear that you now have the headphones you were looking for and that you are very pleased with them. Thank you for your purchase. Enjoy! Vincent
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! I do legal transcription and I need to catch every single word. They are perfect! Any outside sound is blocked and they are very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyS,
Thank you so much for such a great review! We're happy to hear you are enjoying the great sound, noise canceling features, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Son headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and quality of these headphones. The noise is crisp and clear and the noise cancelling works really well!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, TristanG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Alright for the price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were comfortable yet on the right muffs the plastic would hurt my ear. The noise cancelling would also be affected when I would move my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdOl,
We're sorry to hear that the WH-CH720N headphones weren't a perfect fit for you and that you experienced discomfort and issues with the noise canceling performance. Comfort is key and we appreciate your feedback.
The noise canceling feature is sensitive to movement and ambient sound changes, so it's normal for it to be slightly affected by head motion. However, if the effect is significant, it may be a good idea to check for a firmware update for the headphones, as these updates often include improvements to performance. You can do this using the Sony | Headphones Connect app.
Thanks for considering Sony products.
Best regards,
Eliab
Just Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great expectations for these headphones. While they do deliver nice quality sound the bass just doesn't hit like my old Sony head phones did. They are a fair headphone, but nothing like the previous generation.
I would recommend this to a friendGreat headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good customization through the app. Good headphones for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dyslxeic, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Bose Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Great with sound cancellation Loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnizaT, Thanks for commenting! We're thrilled to hear that you are enjoying the high-quality sound and the excellent noise cancellation feature of your WH-CH720N. Your positive feedback is greatly appreciated, and we're glad that you love them. Enjoy your listening experience and thanks for choosing Sony! - Romeo