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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Getting me back into headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation, I am using these for the gym and it works really well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful! We're glad that you are impressed with the noise canceling feature of the headphones, SolomonK. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unparadied. Good quality. The price is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Serghei88, Thanks for sharing your experience. We are glad that you like the sound quality and price of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product with an awesome sale price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased those for my wife. She loves it now notice canceling awesome for her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ippios,
      Thank you so much for sharing your great experience with us! We're really glad that your wife loves her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The noise cancelling works well and nice bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewR, We are happy that you like the noise canceling and bass quality of your Sony WHCH720N headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect, it's worth the value. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RolandoR, We are happy that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love the sound no discomfort i would bye again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Scotty, We are thrilled to hear that you love the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound love listening to my music I'd definitely buy another for my friends or partner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, VictorM! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he likes them, the battery lasts a long time too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Fred! We're glad your son is enjoying our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Online ease of ordering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came quickly, well packaged and easy to use..Great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leaks, Thank you for the great review! We're so pleased to hear that you like the ease of use and great sound quality of your Sony WHCH720N. And good to know you had an hassle-free online shopping experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last good 3 days and they good base and I enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LamontR, We are happy to hear that you enjoy your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are awesome & a perfect fit the sound is beyond amazing & clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kasey, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cancellation and battery life. Adjustable. Comfortable. Easy clean.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoang, we're glad you like the noise canceling feature, battery and comfort of your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for the price. Not much to complain about.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Awesome! We're really delighted to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for leaving us such a great review on the WH-CH720N! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. The app works great. Cant complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Common yet sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get to experience that solid closed off sound that comes with the NC and with the kind of ear muffs it has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ab12,
      Thank you for your time writing this review! Glad to hear you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing i love the noise cancelation. They sound really good, good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cristian,
      Thank you for such a great review! We're delighted to hear how much you love the amazing sound quality and noise canceling features of the WHCH720N. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the head phones, work great. Very good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriB, You've made an excellent choice! Thank you for upgrading to your new WH-CH720N headphones. We're glad you're enjoying all the improvements we made on these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for purchasing our WH-CH720N and for the 5-stars review! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is awesome. l was is awe when l wore them to the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vimbai, We are happy that you like the noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy your workouts! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for the gym at price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones for the gym! Affordable and great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonAlejandro, We are thrilled to hear that your new Sony WHCH720N headphones are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear good quality and pricing noise cancellation is a plus exactly one of my kids needed for school and their bus rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cado, Awesome! We are so glad to hear that you are happy with your new WHCH720 headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US