Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
New ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying these head phones ! Keeps even my wife in the "nod and smile" category.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ughugh, that's amazing! We are thrilled to know that you and your wife are having an enjoyable experience with our WHCH720N. Thank you very much for sharing your awesome experience and for choosing the best brand, Sony! - Romeo
Awesome
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome no issues connects easily. Goid battery life, great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
it's only headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are very high tech. I've never owned any like this and I still haven't figured it all out yet but I'm sure once I figure it out I'm going to enjoy the music
I would recommend this to a friendSony earphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is excellent truly a noise cancelling device. Great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emelou, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Nice fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable.. fits over ears without hurting. Most headphones hurt ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flyguy. We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig
Quality Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancellation are great. The charge doesn’t seem to last as advertised (give or take 3 or 4 hrs). Great deal for the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvdeal,
We appreciate your feedback and we are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N headphones. When charging the headphones, please make sure to use the supplied USB Type-C cable. Check the cable and the adapter and make sure they are connected the the headphones and wall socket firmly. The available operating times of the unit with the battery fully charged will depend on the settings and how you use them. You can check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776820.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
-Vincen
Does not hold a charge - short cord.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pair well — can’t really determine sound quality-possible connectivity issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathyW,
We're very sorry to hear that you're having trouble with the connectivity of your new WH-CH720N headphones. We want to ensure you get the great sound quality you expect from them.
A common first step to resolve pairing and connectivity issues is to reset the headphones. You can do this by pressing and holding the power and play/call buttons for about 10 seconds until the indicator flashes.
If that doesn't work, initializing them to factory settings can often fix the issue. Please also make sure you have the latest software installed using the Sony | Headphones Connect app, as this can improve performance and stability.
If the problem persists, please contact our support team directly for more in-depth troubleshooting. You can do it through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Not great, but ok for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable, the buttons for volume, scanning and noise cancelling are awkward. The noise cancelling is decent. Bought these because my previous set (bose nc 700) died. Saving up for a new set of bose.
No, I would not recommend this to a friend Very Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The sound is really good and it blocks out any sound outside the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whiteapplewatch, We are glad to hear that. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Awesome
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, surprised with the quality I got from the amount I paid. Worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyMindIsBlank, Thanks for sharing your awesome experience. We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Best Buy love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Sony product is worth the money. Love color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClarenceB,
Awesome! We're happy to hear that your investment with your new WHCH720N headphones are worth it. Thanks for choosing Sony! - Kris
Great Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones, but I realized they don’t fold up like the Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeticiaL,
Many thanks for the 5-star rating! We're happy to hear you like your WHCH720N. We appreciate your feedback with the design of the headphones. They don't fold up, but the earcups rotate and can be adjusted easily. Thanks again for purchasing Sony! - Kris
Recent purchase.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my current headphones. They work well noise canceling works well. It’s a good product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BLCR, Thanks for the the wonderful feedback! We're glad you like your new headphones. Thanks for choosing Sony. -Craig
Nice noice canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and does well with noise cancelling. Helpful for people with ear piercings and for during long car rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaraF, awesome! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great all around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound! Way more comfortable then the beats I returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GENERALCONSUMER, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed wireless headphones for when I'm working around the yard, and they were the right price and did exactly what I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidE,
Awesome! We're glad to hear that you found the best wireless headphones that perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great affordable noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphones, they were an affordable price the sound quality is great and I love the noise cancelling capabilities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM, We're glad that you like the sound quality and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Daughter LOVES THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave them to my daughter for Christmas. She loves them. States the noise cancellation is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WollyTown, We are thrilled to hear that your daughter lover her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Sony blk headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones sound great easy to use and set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi possum,
Great! We're thrilled that you like the sound quality and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph