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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2919 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,919 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THESE ARE AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good! The noise cancelation works amazingly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyC, We are glad to hear that the noise canceling feature of your new Sony WHCH720N works amazingly for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a mid piriced pair of earphones. Easy to setup and good noise canceling too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Edse! You definitely made the right choice with these headphones. We are happy to hear about your wonderful experience so far with our WH-CH720N. We're also glad to hear you appreciate the ease of setup, amazing audio and noise cancellation of these headphones. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved these as a gift! Used them more than his Apple AirPods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradB,

      We're thrilled that your son is so happy with the WH-CH720N headphones and that they've become his go-to choice. We hope he continues to enjoy the excellent sound and noise-canceling features.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price. I would recommend to friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tyke,
      Thank you for recommending our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the sound quality of your new Sony WHCH720N. With your Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them theyre so comfy and thryre so convinient as well !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Maddy,
      That's good! We are pleased to hear that you love our Sony - WHCH720N Wireless Noise Canceling Headphones for its comfort and convenience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent headset!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this headphones, easy use and completely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mauro,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great! Sound quality better than I expected to be honest.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gustavo,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arent bad head phones for the price. They have wxcellent sound quality and make great college head phones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zealots653, Thank you for the positive review! We're pleased to hear you appreciate the excellent sound quality these headphones delivers. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    Does not block out baby screaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havw a colicy baby, these aint it. My husband’s bose headphones work way better. The sound quality is great, but the noise canceling is not impressive at all.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jenn,

      Thank you for considering Sony products.

      We sincerely apologize for the inconvenience you have experienced with the WHCH720N headphones, especially regarding the noise-canceling performance. We’re glad to hear that you find the sound quality great—thank you for sharing that! This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      In the meantime, you may find this video helpful to optimize your noise-canceling experience: https://helpguide.sony.net/mdr/mov0051/v1/h_zz/index.html

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality for what you pay with long life battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alig,
      That's nice! Thank you for the very nice review. We're glad that you appreciate the sound quality and battery life of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them while I walk and are great. Ease of accessing my I-Phone and listening to Pandora.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, LarryjH,

      Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good. I’m enjoying the noise cancelling. Affordable and good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FayeekaS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to set up. Works great Blocks out noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miap, Thank you for taking the time to write such a wonderful review of your experience with your WHCH720N headphones. We are happy that you give the product a perfect rating and you appreciate the overall performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really comfortable to wear for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, OCPD!
      Thank you for purchasing our Sony WHCH720N Wireless Noise Canceling Headphones. We are truly happy that you like the audio quality and comfortability of your new Sony WHCH720N. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product! Extremely good quality. Sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephM,
      Perfect! We're happy to hear you are enjoying the incredible sound quality of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best mid range over ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for a mid range pair of headphones by sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OHMX, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N headphones! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720Ns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. Great quality in my opinion. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC,
      Thank you for trusting our products. We are truly happy that you are very much satisfied with the quality of our Sony WHCH720N that makes you want another pair. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling and good sound Used while mowing lawn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo,

      Thank you for the purchase! We're glad to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! This is a perfect accessory for students.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SukhK,

      Thanks so much for the 5-star review of the WH-CH720N headphones! We're thrilled to hear that they are working so well for you and that you find them to be a perfect accessory for students. One of the key features of these headphones is their long-lasting battery life, which provides hours of listening on a single charge, making them an ideal companion for a full day of classes and studying.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and connect. Comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi security, We are glad that you are comfortable with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US