Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seem nice so far , light and comfortable . Sales person did a nice job explaining features and benefits
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnK, We appreciate your feedback and we are glad that you like your new Sony wireless noise canceling headphones. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free nice I like it in so good working in moor im thank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasserS, That you so much for the 5-stars review! We're really glad to hear you're happy and satisfied with the amazing sound quality and noise cancellation of your WH-CH720N Headphones. Thank you for your purchase and for choosing Sony! -Jess
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent product! I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceK, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Would I recommend this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a built in mic and very good sound quality. Definitely would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John, We are happy that you like the sound quality and the built-in mic of your new Sony wireless headphones. Thank you for trusting Sony! Vincent
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product, noise cancelation works well, and battery life is long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJMO, We are glad that you like the noise canceling feature and battery life of your Sony WHCH720N wireless headphones. Thank you for trusting Sony! Vincent
Great Little Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were not the ones I wanted however they worked great for traveling. Great sound and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharT, Glad that you liked them! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it he is using all day, the quality is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Ovellon1972! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig
Nise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the device. I recommend it to everyone. I am satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Not for Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good headset. The only inconvenience is it doesn’t pair with PlayStation through Bluetooth and has no mic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Naakaa,
Thank you for your time writing this review. We're glad to hear you like your WH-CH720N. These headphones can be connected wirelessly to compatible Bluetooth devices such as TVs, computer, smartphones, etc. that supports A2DP Bluetooth profile. You may connect these headphones to compatible TV so you can get audio from your PlayStation. Though we recommend using headphones that are specifically designed for consoles. You may check out our support website for Sony headphones that are specifically designed for PlayStation through this link https://electronics.sony.com/
We appreciate your feedback and thanks again for purchasing Sony! - Kris
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked really well and was easy to set up for this less than tech savvy grandmother
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GwenS, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift and she love it and she uses them while she play her game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Meka, We are happy to hear that she love her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
OUTSTANDING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and I both got a pair and they are outstanding. The sound quality and noise canceling are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherS,
Thank you so much for such a great review! We're delighted to hear that both of you are enjoying the outstanding sound quality and noise canceling features of your new headphones. Your satisfaction with our product means a lot to us. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good Sound , Horrible Mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is decent, nothing spectacular. But, the microphone is Trash. What little sound can be heard, comes out like you're talking from across a room. Also, it doors not allow you to sybc to multiple devices . I use my computer with several phones and it was only able to be paired to one device at a time. And let's be clear, not anticipating being able to connect to multiple devices at one time. But like any outher headset , able to be paired to as many devices as i choose. However, I had to forget the headset on one device to use it on another. Too much hassle and not worth the price. If you're purchasing solely for listening, would mildly recommend, but the seller should seriously lower the price first. But for mic and speaking, pick something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe, While we're glad that you like the sound quality, we regret that the microphone did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. For optimum performance, please ensure the software is updated.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Mens headphones, may not fit women
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones dont block noise like I expected. Sometimes they disconnect the bluetooth. They work well minus the two issues above. They are loud if you choose to crank up the volume and have them on your shoulders as mini speakers instead of over ears. I have a small head; I wear a med. in motorcycle helmets. They headphones are slightly too big. These were designed for men.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MercedesT,
Thanks for sharing your review and experience with the WHCH720N. We're glad that you like the sound quality of the headphones. Your feedback about the noise canceling function, connectivity, and design is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
For connectivity issues, set the headset to “Priority on stable connection” on the Sony app. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a human body between the headset and the Bluetooth device.
-When this is the case, turn the Bluetooth device to face the same direction as the antenna of the headset to improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
For more information, please refer to this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. The troubleshooting steps on this link may also help improve your experience with the noise canceling function:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Samsung headphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone ever quality sound superior comfort good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shorty, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony.
Great Headphones for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I also use them when working out. I do wish the noise cancellation was a bit better but still would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cynthia,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my Step-Dad. He loves the earlier model so hopefully he will love this model too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyW, This is a fantastic gift idea! We're positive that your step-dad is going to love his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Excellent wi-fi range, clarity & battery life between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamQ, we're glad you like our product! Thanks for choosing Sony! ~Earl
Beats, Beats prices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Meets all my musical expectations and are comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ToddM, Thanks for sharing your experience. We are thrilled to hear that you love your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent