Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Awesome quality and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my Granddaughter who is in college and she simply loves them. They are awesome!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Qwalk,
That's good to hear! We're glad that your granddaughter loves the quality and performance of her new Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Real easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power button is clear and simple to use. Volume is ample and the sound quality is more than good enough for someone that is half deaf. Very light and comfortable to wear/.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveL, Awesome! We are so glad to hear that you are happy with your new headphones!Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Good headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset with good notice cancellation. I use this for my official meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sekhar,
Wow! That's nice to hear that you are pleased with the quality and noise canceling capability of our WHCH720N and were able to use it to your official meetings. Enjoy and thanks for choosing Sony! - Marco
My adult son is special needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And these headphones are durable and quality and we are very happy with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello gwisteria, We are thrilled to hear that you are very happy with your new Sony WHCH720N wireless noise canceling headphones, especially your son. Thank you for your purchase. Enjoy! Vincent
Sony always comes through!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding headphones at this price point. Good battery life and decent noise cancellation. I would buy again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my son. Haven't heard a complaint about them so guessing they are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, We are glad that your son has now a great pair of wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent
Another Great Sony Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas Gift. My daughter have not taken them off or her ears yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineC,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
best budget friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great bass very good highs and mids, clear crisp sound HIGHLY RECOMMEND!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerR, We are glad that you like the bass, highs and mids sound of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Cons mentioned:Bass
Little base for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough and no Bass control. Wish it had more deeper base.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeyWhodat,
Thank you for your time writing this review. We're sorry to hear that we were not able to meet your full expectations with your WHCH720N headphones. Allow to help turn this to a better experience.
For low sound level, please try some solutions below:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
* If the sound is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app.
For the bass sound, this usually depends on the source that you're playing and audio device that you are using.You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Some of these issues can also be fixed by adjusting the equalizer function or the bass sound settings of the connected device.
For reference:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value for thr price. I did not want to shell out alot of money for another pair of wireless headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SFMusic, Thanks for the positive feedback. Enjoy and thanks for choosing Sony! -Craig
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and perfect for travel. Sound cancellation works perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kyle, We are happy that you now have a perfect pair of headphones for travel and that you like their sound quality and noise canceling feature. Thank you for choosing Sony! Vincent
You need these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling. Very affordable and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Virtual, We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy! Vincent
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine with long hours, not needed to charge frequently. Sound is clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for workout and walking. It hurts sometimes if you use them longer than an hour, but overall th
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValeriaR We're glad that the headphones work great for walking and workouts. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
Note: Try lowering the volume or take a break from wearing them for a while.
How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
Note: You may need to limit your headphone usage.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
No problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of using it, it feels comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent sound quality. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig
Birthday Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones for my niece 18th birthday. She absolutely loves them and she rarely takes them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsFed, We're glad that your niece is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and my daughter loves them. i would definitely get another pailm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, That's very generous of you! Thank you for the kind words and review of your WH-CH720N Wireless Noise Canceling Headphones. It's wonderful to hear your daughter is enjoying the amazing features of her new headphones. You deserve a pair of WH-CH720Ns for that! Thanks for choosing Sony! -Jess
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of sound leak but really loud……..love the app as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MahoganyJ,
Many thanks for the 5-star rating! We're glad to hear you like the powerful sound and Sony Headphone|Connect app of your WHCH720N headphones. Some sound leakage is normal. If you feel that it is higher than expected, please ensure the headphones are fit correctly. The better the seal around your ears the less sound will leak out. If playing music very loud, then you can expect more leakage. We appreciate your feedback. Thanks again for purchasing Sony! - Kris