Customer Ratings & Reviews

Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl

Hi ValeriaR We're glad that the headphones work great for walking and workouts. You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.
Note: Try lowering the volume or take a break from wearing them for a while.
How long have you been wearing the headphones? The longer you wear headphones, the more your ears may hurt.
Note: You may need to limit your headphone usage.

Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent

Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig

Hi MsFed, We're glad that your niece is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi RobertS, That's very generous of you! Thank you for the kind words and review of your WH-CH720N Wireless Noise Canceling Headphones. It's wonderful to hear your daughter is enjoying the amazing features of her new headphones. You deserve a pair of WH-CH720Ns for that! Thanks for choosing Sony! -Jess

Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris

Hi MahoganyJ,
Many thanks for the 5-star rating! We're glad to hear you like the powerful sound and Sony Headphone|Connect app of your WHCH720N headphones. Some sound leakage is normal. If you feel that it is higher than expected, please ensure the headphones are fit correctly. The better the seal around your ears the less sound will leak out. If playing music very loud, then you can expect more leakage. We appreciate your feedback. Thanks again for purchasing Sony! - Kris

Hi AdrieneG, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones and they work well for you. Thank you for choosing Sony! Vincent

Hi RamonN,

You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi Deepvideolive,

Thank you for the purchase! We're glad to hear that you like your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

-David

Hi SonyOverTheEarHeadphones,
Great! We're glad that our Sony - WHCH720N Wireless Noise Canceling Headphones did its job in canceling noise, Bluetooth connects well and it fits comfortably. We are truly happy that you appreciate those things. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco

Hi JamauniB, We appreciate your feedback. Please make sure to wear your headphones correctly and adjust the headband according to the size of your head to experience the best noise canceling effect. Check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html. Also, please take note that the noise canceling function of your headphones is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent

Hi DaneyT,
This is definitely a great gift idea! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the 5-star rating and for choosing Sony! - Kris

Hi TonyC,

Thank you for the purchase! We're glad to hear that you like the price point and noise canceling of the headphones. Thank you for choosing Sony!

-David

Hi CarlosD, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi EnidS, We are happy that you like the sound quality of your new Sony WHCH720N headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Craig

Hi Sears4268,

Thank you for the purchase! We're glad to hear that you like the price point of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi DavidC, We are happy to know that you like the noise canceling feature of your new Sony WHCH720N wireless headphones. We appreciate your feedback. Thank you for your purchase. Enjoy! Vincent

Hi DwayneC, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig