Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has crisp sound quality but the noise canceling function is a bit subpar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinM, Thank you for the feedback! We're glad you like the light, stylish, and comfortable design and it works great as your workout headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Get the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son who is on the spectrum. He loves them, the color, to tune me and the bonus is that I don’t have to listen to his programs on his iPad. Win win situation..plus they are cheaper than the Apple or Beats headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaleenaR, Great! You definitely made the right choice. We are extremely pleased your son is enjoying the superb sound quality and incredible noise cancellation of his new WH-CH720N. Good to know he's now able to listen to his programs on the iPad without disturbing others. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and comfortable in your head stays charged for a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceG,
That's great! We're glad to hear that you like the comfortable design and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my son loves them so much more than a previous brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DaughtersLaptop,
Thank you for choosing Sony!
We're thrilled to hear your son loves his WH-CH720N headphones so much. We designed them for both comfort and exceptional sound quality, making them a fantastic choice for anyone who loves their music. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
Work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for the gym and it works great. I can hear my music with no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Octavio,
Awesome! We're glad you are enjoying your WHCH720N headphones especially while working out. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Get the Sony next model touch controls instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mid size and great quality Sony is good brand - next model up is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EZee,
We're glad that you are satisfied with the quality and size of our Sony WHCH720N. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great !! I would definitely recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queststreet773, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. If you are looking for quality headphones for a good price. These fit the bill perfectly.
I would recommend this to a friendbrenda mamich
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it ststes there is a microphone in the device and there is no microphone I am completly unsatisfied I must return the item.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaM,
Thank you for your feedback. We are sorry for the confusion, but we would like to clarify that your WH-CH720N does have a built-in microphone. Because it uses a sleek, integrated design, the microphones are not immediately obvious. You can view the exact location of the microphone parts here:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
If the microphone is not working during calls, it is likely due to the settings on your connected device. Here's what you can try to resolve it:
1. App Settings: Open your video calling application and ensure the microphone is set to [Headset (WH-CH720N Hands-Free)].
2. Computer Settings: If the option does not appear in the app, select [Headset (WH-CH720N Hands-Free)] within your computer's sound settings.
If the issue persists, please try these other troubleshooting steps:
Reset the headset: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783324.html
Initialize the headset (Factory Settings): http://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
For more personalized assistance, please contact our support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these earphones are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyraW,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are working so well for you, especially in combination with your hearing aids. At Sony, we strive to design products that offer comfort, quality sound, and versatility for all our customers. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST!!!!! VERY VERY GOOD, EXCELLENT PRODUT!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for the enthusiastic review, LucianaL! It is fantastic to know that you're loving your WH-CH720N headphones. Your satisfaction is what drives us, and we truly appreciate you taking the time to share your excitement. The WH-CH720N are designed to offer outstanding comfort and crystal-clear sound so you can enjoy your favorite music for hours. If you ever need tips on getting the most from your headphones, we're here to help. Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good. They were a graduation present and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review of the WH-CH720N Wireless Noise-Canceling Headphones, Sheryl! We're delighted to hear that they made a wonderful graduation present and are being loved and appreciated. If you have any further questions or need support with your headphones, feel free to reach out.
Thanks for choosing Sony!
Gus
Birthday with best buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is was a gift for my son, he likes so much and he never forget this moment
I would recommend this to a friendOk for their pricepoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're nice, but not as noise cancelling as I was looking for. They didn't create a shield around my ears, and didn't really block out airplane noise (which is what I was using them for). But, they're nice and lightweight, and a very nice color. In all, I think fairly good for their price.
I would recommend this to a friendRAFA PADILLA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, convenience and easy to use. Great!
I would recommend this to a friendGreat headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a pair as a Christmas gift loved them so much my sister ended up getting jealous so i bought her a pair. She absolutely loves them as well very easy to connect and goes over the ear not on top of it. Also very affordable
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, Verna7m! We're extremely pleased to hear that you and your sister love our WHCH720N and that you are satisfied with the ease of Bluetooth connectivity, over-ear design, and very reasonable price of these headphones. Thank you so much for the perfect star review and for choosing Sony! - Romeo
Sony noise cancelling headphones for the Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones, after doing my research online, before going into the Newport News, VA Best Buy store. The staff there was extremely helpful and patient with me as I compared the Sony to other brands, like the Skull Candy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikO, We are thrilled to know that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, I believe its the best headphones the price of $150 and below
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vibol,
You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great for gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for gyming! They actually stay on while I’m moving
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lunaroneshot, Awesome! We're pleased to hear that you like the overall features of the WHCH720N and that it is helping you stay fit in the gym. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess