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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2844 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,839 reviews
  • Rated 5 out of 5 stars

    Amazing headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product good for everyday use especially in the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreF,
      Thank you for such a great review! We're really glad that your new headphones perfectly matches your daily lifestyle. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Portability

    Rated 2 out of 5 stars

    Seem flimsy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back because they felt flimsy. They also don't really fold up so it seemed like they would breakeasy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratatat, Thanks for sharing your feedback. We're sorry to hear that you are not impressed with the build quality, causing you to return the item. This is definitely not the experience we wanted you to have. Please note that we value your input and make sure to improve in the future. We hope that you'd still consider our other models in your next purchase. Thanks and regards, -Craig Sony_US

  • Rated 4 out of 5 stars

    Really good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 starts only bc i just got it but so far its been great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alessa,
      Thank you for your positive feedback! We're glad to hear that you are having a great time with your new WHCH720N headphones. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It totallymatched my new e drum set. excellent and smootjh.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaI,
      Wow! We're glad that your new headphones perfectly matched your new drum set. Your satisfaction with our product is our top priority. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased these headphones for an upcoming trip that I was taking. I was under the assumption that these headphones would connect easily with the airline's WiFi. This did not turn out to be true, and it wasn't easy to get them to pair with the wifi for this airline.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveL, We're sorry to hear about your headphones. This is definitely not what we wanted you to experience. Unfortunately, the headphones does not support Wi-Fi connectivity. You can only pair or connect to your audio source through Bluetooth. Hope this helps. Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very goo sound and confort. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xmenxz, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and exceptional comfort of your WHCH720N Wireless Noise-Canceling Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for sharing your wonderful feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well. Like the blue color. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Bobcat3826!
      That's good to hear! We are pleased to hear that you are satisfied how our Sony WHCH720N performs well and appreciate the color of it. We are happy that you find it easy to use also. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound, Weak mircophone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, quality headphones! 2 stars because the microphone is “iffy”. When Im on conference call people cannot hear me speak clearly. I did not come with a warranty (that I could find). So I cannot exchange for another

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than expected, very loud, i actually liked the color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneilW, We're delighted to hear that these headphones have exceeded your expectations! And good to know you like the color and powerful sound this unit delivers. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and connect. Comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi security, We are glad that you are comfortable with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would buy again. Easy to use and hookup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice JamesF! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for the gym and they are better than expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, ErnestoR! We're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are some nice headphones and the price is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisV, Awesome! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints it works very well im very pleased!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JimmyM, Thanks for sharing your feedback. We are happy to hear that you are very pleased with your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a highly recommend products. My son is very happy use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuciaM, We are glad that your son is very happy with his Sony wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars great headphones. Use for hearing music and on travels

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeC,
      Thank you so much for the 5-star rating! We're thrilled to hear your enjoyable listening experience with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well. I haven't yet tried the noise canceling feature in a noisy environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Centsable1, Awesome! We're very pleased to hear it works really well. And we're very excited for you to try the exceptional noise cancelling feature of this unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    What's a title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, some problem with my hearing aids, but that's on me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty,
      Thank you for sharing your great experience with us! Your satisfaction with your new headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Rgb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity and worth the price. Perfect piece

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RamgopalB,
      That's great! Thank you for your purchase and we're glad that you are satisfied with your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones . The sound quality is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertoN, Thanks for the 5-star rating! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US