Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10497122
Customer reviews
Rating 4.6 out of 5 stars with 2916 reviews
(2,916 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
Fantastic sound, microphone is subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Im hearing music in ways I've never heard before, and gaming is more immersive than ever. Bass is fantastic, and sound cancelling is so good that i get paranoid about my surroundings sometimes. 10/10 sound quality. The microphone on them is practically useless, though. Works fine for making phone calls, but don't plan on using it for any form of content creation, your phone or laptop microphone will be higher quality than this audio. Ive been using them every day for weeks and just had to charge them for the first time yesterday, battery life is very impressive.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCDC,
We are absolutely thrilled to hear that the WH-CH720N headphones are delivering such an immersive audio experience for your music and gaming, and we're proud that the sound quality, bass, and long-lasting battery life have earned a 10/10 rating! However, we appreciate your candid feedback regarding the microphone quality for content creation purposes. The microphone technology in this model is primarily optimized for clear, hands-free voice calls in daily use and not for professional-grade recording or broadcast audio; for higher-quality, low-latency communication like content creation or serious gaming, we recommend utilizing a dedicated, wired microphone or one of our specialized headsets like the Sony INZONE series.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
New Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, battery lasts for days, very comfortable to wear all the time, and not heavy at all. I just wished it came with a case to put them since they feel so light and easily breakable. Some sound may also leak at very high volumes.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GMora, thanks for the fantastic review of your WH-CH720N headphones!
We're thrilled to hear how much you love your headphones – it's great that the battery life and comfort are standing out! We understand your feedback about wishing for a case and the concern about them feeling easily breakable due to their lightweight design. While they don't come with a hard case, their durable build is designed for everyday use.
Regarding sound leakage at high volumes, this can sometimes happen with over-ear headphones, please try testing with the sound adjustments on the Sony Connect App to avoid this to happen again. You can also refer to this article: ''What is Noise-Cancellation and what can I expect?'' [https://www.sony.com/electronics/support/articles/00203389?utm_source=glean]
Thanks for choosing Sony!
Sincerely,
Jenn.
Rated 4 out of 5 stars
NEAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my first pair of ANC headphones and they're pretty solid! great sound, ridiculously good battery life, decent noise isolation and an overall comfortable build that actually had me forgetting I was wearing them on occasion which is new for me as a video editor who spends hours in front of my computer with headphones on and experiences uncomfortable amounts of head pressure during longer sessions. I had a couple of problems with connectivity on my phone the first time I turned them on but it went away after i updated the companion app (which also provides audio customization if the out of the box sound isn't to your liking) and it was smooth sailing from there! Give these a shot if you're in the market for entry level headphones that won't break the bank and are actually a fun listen!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jude,
Thank you so much for taking the time out to share your experience! We're happy to know you are enjoying the amazing sound quality, long battery life, comfortable fit, and noise canceling features of the WHCH720N. We're glad to hear that the connectivity issues has been resolved after updating the software. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line: great headphones at a very affordable price. These aren't the best noise cancelling headphones out there, "noise mitigating" would probably be more accurate, but they definitely cut out ~70% of background noise. Probably wouldn't be great on airplanes, but for studying/writing these have been great. Battery life was pretty surprising, I didn't expect it to last as long as advertised. They charge fast, last forever and maintain really solid sound quality. Cons: The only thing I wish was different was they don't fold up so transporting them is tricky. However, this was stated in the product description so I can't really complain
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaM,
That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.
It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.
Thanks for choosing Sony, have a fantastic day!
DiegoV
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Durable, lightweight. Excellent buy
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DaleA!
We are absolutely thrilled to hear that your WH-CH720N headphones are delivering that awesome sound quality you were looking for! We specifically engineered these to be our lightest overhead noise-canceling model, so it’s wonderful to know that the lightweight design and durability are making them a great value for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones does its job. Its perfect for trying to watch your own show without disturbing anyone. And its noise canceling is a game changer. It drowns out noises and give me some time to relax and enjoy peace and quiet. Fits well on my ear comfortably. Doesnt get in the way when doing chores. Sound is very good quality. Battery last really long. Good product
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Wonderful product !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the functionality and easy to setup with my bluetooth t.v. Now I can not only listen to music , I can listen to my movies without disturbing my fiance while he is sleeping ! The earphones are also lightweight and adjustable fit . Makes watching TV fun. The noise cancelling adjustment button is great! I have a fish aquarium in the living room and when I use the noise canceling button, I cannot hear the filter noise from my aquarium at all! And all it takes is another push of the button to switch back without the noise cancelling feature !
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, Trish!
We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s fantastic that you found them easy to set up with your Bluetooth TV and that they are enhancing your movie-watching experience. We designed them to be lightweight and comfortable for long listening sessions, so it's great to hear that the fit is working well for you.
Your feedback about the noise-canceling feature is particularly rewarding. We're happy to know that the headphones are effectively blocking out the sound of your aquarium's filter and that you're enjoying the seamless transition between modes.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Satisfying purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift. I had to open the box and inspect them and test the audio myself before gifting them. I like them so much, I almost went back to the store and bought myself a set but I didn’t because I don’t prefer headphones, I prefer earbuds and the ones I bought for my friend were the last of this style/series and in a color she likes. My friend loved them. She bought a cute case for them almost immediately. The connection process was a bit troublesome at first but we figured it out quick that they were trying to connect to my phone instead of creating a new connection with hers lol I disconnected the headphones from my phone and they connected to her phone easily.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick!
Thanks so much for sharing your story and the feedback.
It is truly wonderful to know that you liked the WH-CH720N so much you almost kept them for yourself, and that your friend is already enjoying them with her new case!
The WH-CH720N offers up to 50 hours of battery life and support Multipoint Connection, which actually allows them to stay linked to two devices at the same time.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
Rated 5 out of 5 stars
Great headphones for decent price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my old glitchy WH-1000XM3 headphones that finally kicked the bucket. I have XM5's for home use, but needed something decent and not too expensive to use at work in a loud dusty lab. These are pretty decent for the price! The sound is fantastic, which is what I was having trouble finding in similar headphones that boasted noise cancelling capabilities. These only have 2 sound modes as opposed to 3 on the "fancier" headphones, but I never actually use the full noise cancelling so that doesn't bother me. There is some sound that comes through on the noise cancelling setting, but it doesn't bother me, as I need to hear some stuff and don't like too much sound to come through. These headphones are really light compared to my fancy ones, which again is actually really awesome while I'm working. I don't get a lot of fatigue on my head, which is great because I'm wearing these for hours at a time. I haven't used them enough to test the battery time, but seems to be going strong so far!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
I would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wear for a long time. Very good sound. Nice battery life…
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ElijahW!
We are so pleased to hear that your WH-CH720N headphones offer comfortable wear for a long time, along with very good sound and nice battery life. We designed them for extended, enjoyable use!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Wife likes 'em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, easy to use, good quality, good sound. (I've been happy with the previous generation WH-C700N). Good for day-to-day when we're on our laptops -- and now we're not having decide who gets to use the noise-cancelling headphones next time we're on a long airplane flight.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomS!
Thank you for sharing your experience with the WH-CH720N headphones. We are delighted to hear that they offer lightweight comfort, ease of use and high quality sound, enhancing your daily activities and travel experiences!
We appreciate you choosing Sony!
Warm regards,
Estefany
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work outdoors in the lawn care industry. These headphones are great at noise canceling. Winter months either running a backup blower, a log splitter and any other loud equipment these are great for noise canceling. Battery life is good and they seem to be of great quality. Highly recommend.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HermanW,
It’s rewarding to hear that your WH-CH720N headphones are performing so well even in demanding outdoor work environments! We know how loud equipment like blowers and splitters can be, so it is fantastic to know our Dual Noise Sensor technology is providing the peace and quiet you need to focus on your job.
We designed these to be our lightest overhead wireless noise-canceling headphones to ensure they stay comfortable throughout a long workday. We truly appreciate you recommending them to others who need reliable quality in the field.
Thank you for choosing Sony.
Regards,
Dominick
Rated 5 out of 5 stars
best headphones yet!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for more than a year, and it's my favorite pair of headphones. It's comfortable, light weight, and the sound is great. Unlike another pair of Sony headphones, this one doesn't hurt my ear. I think it might be the way it's shaped, but I can wear this for hours on end. Great pair!! I'm actually considering buying another pair for standby!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones great quality last long hours without charging very comfortable don’t slide off when I go on runs or when I’m working out the noise cancellation works pretty good I love these headphones
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmelyNicole! Thank you so much for your kind words! We are truly delighted to know that you are enjoying the WH-CH720N headphones. It's fantastic to hear that their long-lasting battery life and comfortable fit are making your workouts and runs more enjoyable.
We designed these headphones with advanced noise cancellation technology to enhance your listening experience and we’re thrilled that you are finding it effective.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Great headphones, good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent with these deep bass noise along with strong mids really balance out of the sound. And I’m very impressed with the active noise cancelling as well. It basically eliminates all of the engine hum on a plane and gets rid of lots of low frequencies extremely well. You can use an app to fine tune settings which worked well for me although I didn’t really need to change much. Battery seems good but I haven’t tested it to the max. Pairing and connectivity has worked well, doesn’t switch as seamlessly as AirPods between my devices but has been as easy as selecting them in devices for it to pair up.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lightchaser,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We're delighted to hear your enjoyable experience with the excellent sound quality, noise canceling function, connectivity, features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Fire headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good quality for cheap price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these headphones is really good, and together with the noise cancellation they are really nice for travel. In addition they are pretty lightweight which makes them really comfortable. However the fact they dont have a case or a bag to carry them sometimes was an issue to use them, also if you have big ears they could be a little bit uncomfortable as the ears could friction with the headphones as there is not that much space in the ear. Eitherway is a good quality product for the price it has.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Juan!
We are extremely pleased to know about your satisfaction with the amazing sound quality, exceptional noise canceling function, lightweight & very comfortable fit design, and reasonable price of these headphones. We greatly appreciate your feedback with the carrying case and size of the earpads.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love!! Not as loud as i would prefer but you can adjust the volume to your likeness in the app and that’s very handy. Very comfortable. I wear mine to the gym daily. They dont slip when i’m running, bend over, or lifting. The noise canceling is top tier! Battery life is amazing (I cant tell you the last time i charged them tbh). Easy to connect and functionality is very easy.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dreka, Thanks for the 5-star review. We are glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Pick these up if you can
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was between this headset and the Sennheiser Accentum Wireless. I can say I am happy that I chose this headset. The sound is great on it and the fit is good as well. It's battery life is amazing as well. Sure noise cancelling only has 35 hours but I don't have it on all the time so my battery life probably jumps up to around 40 or 45 hours which is insane. If you're on the fence about this headset, maybe wait for a sale as I was able to grab them for around $100
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sean,
You definitely made the right choice! Nice to hear that you are satisfied with the amazing sound quality, great fit, and long battery life of your WHCH720N headphones. We appreciate your recommendation. Thanks for purchasing Sony! - Kris















