Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones! I got them for when I wanted to listen to music but I didn’t want earbuds in my ears, and they work very well. They aren’t too tight on my head, but that means that they slip off sometimes if I’m not sitting up. The noise cancellation and transparency modes aren’t life-changing or anything, but they certainly get the job done. The battery life is amazing, I can use them for over a week before needing to charge them again. They pair easily and they come with an app where you can adjust the sound settings to your liking. My $200 AirPods don’t even have that feature. These are great headphones, and I recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeCool,
We are honored to hear that the WH-CH720N has become such a valued part of your daily listening routine! We are thrilled that you are enjoying the freedom from earbuds with our lightweight design, and that the incredible battery life is keeping your music going all week long. It is especially great to know that you’re taking advantage of the Sony | Sound Connect app to personalize your audio experience—a feature we take great pride in offering to ensure your sound is exactly how you like it.
Thank you for trusting Sony.
Best regards,
Dominick
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good; it has great sound quality with both Bluetooth and the included cable, and it is comfortable to wear as well.
I would recommend this to a friendJust as good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light weight they are and they’re very comfortable. I love that it has noise cancellation too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AigneeR,
Nice! We're glad that you appreciate the light weight design, comfort and noise canceling feature of your new Sony WHCH720N Headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Lower cost, great sound, great features with allowing sounds around you with clicking a button. Battery life is great as well.
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. The sound is great. They block outside sound. Only complaint is I wish they came with a case.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver confortable and sound is amazing. I really like the color pink.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaV,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying the comfort and amazing sound of your WHCH720N headphones. It’s great to know the pink color adds that extra touch of style you love. Thank you for sharing your experience!
Best regards,
-Fred
Really great headpjonws
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the noise canceling was really amazing and battery life too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Penacolada,
Thank you for the fantastic 5-star review! We're thrilled to hear that you are so impressed with the noise-canceling and battery life of your WH-CH720N headphones.
Your feedback perfectly highlights what we believe makes this product a standout. The WH-CH720N features our Integrated Processor V1, which, combined with the Dual Noise Sensor technology, provides advanced noise cancellation so you can immerse yourself in your music. We designed these headphones for all-day listening, and we're glad to know they're meeting your needs.
Thanks for choosing Sony, have a great day!
DiegoV
Amazing headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! The noise cancelling feature works perfectly for louder environments. I live in a college campus and frequently study outside where there is a lot of background noise, and the noise cancelling helps me focus with whatever music I’m listening to. The headphones are also extremely comfortable to wear and I have even fallen asleep with them on!! 100% recommend purchasing, you won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahP, Thank you for the positive review! We're very happy to hear you like the superb noise cancellation and comfortable fit of your new Sony WHCH720N. The Sony WHCH720N are designed with industry-leading noise cancelling technology to provide an exceptional audio experience in various environments, including reducing background noises to help your focus with your music. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
The best price for the best quality and comfort!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so in love with the quality and comfort . After trying other 2 brands I have to admit that my son was right… This is the best on market right now!
I would recommend this to a friendMusic lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love me headphones,the sound quality is great!there easy to use and charges really fast and it last a long time.it was a great investment
I would recommend this to a friendGreat at first…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially LOVED these headphones! Noise cancellation was perfect, and sound quality was great. Unfortunately, either my smaller than baby like ears are the issue (very possible), or the quality has declined. If they aren’t fully charged (sometimes even when they are), the noise cancellation simply does not work. Bluetooth connectivity is great never any issues there, it’s weird to connect but it’s very straight forward. You cannnot take phone calls with this - so don’t even try (not a flaw for me). I love that you can if you have time to have the sound be customized to your ear. Before the issues started it was a 4.5, but today it’s a 3.5 for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristenJ,
We are sorry to hear that the excellent noise canceling and sound quality you initially loved have recently declined, especially regarding performance when the battery isn't fully charged. It is certainly not normal for the noise cancellation (NC) to fail intermittently unless the battery is critically low (below 10%), so this suggests a potential software or power management issue. Please try resetting the headphones by holding the power and NC/AMB buttons simultaneously for about 7 seconds, and ensure you have the latest firmware via the Sony | Headphones Connect app. If the NC performance issue persists even after a full charge and reset, please reach out to our support team for troubleshooting https://us.esupport.sony.com/support/s/support-contact?language=en_US.
Thanks for choosing Sony.
Best regards, Eliab
Very Comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these headphones a lot, i have a crushed vertebrae in my neck and they were very very lightweight and a very good pair of headphones. They have some touch gestures and those were very very nice! I had accidentally got this pair instead of their extra bass sister product, but they were still a really good pair of headphones! My favourite thing is their range and their battery life! Definitely great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaT, we're glad you are enjoying our your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a vacation with a decently long flight, and they were great. The battery life is a lot better than expected and the noise cancelling is great for use on a plane. I would definitely recommend them for this type of casual use.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great fit. Pretty good battery life. Worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esco,
Awesome! We're glad that your investment with your WHCH720N headphones is worth it. It's nice to know that you are having a great time with the superb sound quality. comfortable fit, and long battery life of the unit. Thanks for choosing Sony! - Kris
Love these Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. Purchased them last minute for a flight, and they were incredible at blocking out the airplane noise that occurs during takeoff and landing. The sound quality is perfection and they are so much more comfortable than my husband’s more expensive headset. I will always reach for these. Love love love
I would recommend this to a friendGreat all around headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good noise canceling feature. Very comfortable and great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catalioti,
That's perfect! Thank you for the 5 star rating and for sharing your honest review with our Sony - WHCH720N Wireless Noise Canceling Headphones. We are very happy that you are pleased with audio quality, noise canceling feature, comfortability and long battery life of your new headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Enjoy! - Marco
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and good sound quality. Filters out a lot of outside noise so it’s very nice.
I would recommend this to a friendCompletely satisfied
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a Sony headphones fan, so take my review with a grain of salt. The sound on these headphones is phenomenal and the battery life is as advertised. I have no complaints about these headphones.
I would recommend this to a friendBuy the headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Sound is great! The fit is comfortable! Love the color!
I would recommend this to a friendSuper lightweight and great noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can wear these for hours without any discomfort. By far they are the most confotable pair of headphones I've used. The noise cancellation works well to remove background humming. The sound profiles and equalizer settings on the app are great. They don't seem to be supported when connected to a laptop though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Awesome! We are glad to hear that you are happy with the comfort and noise cancelling feature of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl