Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Quality headphones!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my teenage son! Very comfortable and flexible. Hours long charge! Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenB, That's great! We are happy to hear that our WHCH720N wireless noise canceling headphones are perfect for your teenage son. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and Affordable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and very comfortable. Battery lasts surprisingly longer than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User318720, Perfect! You definitely made the right choice! We're truly delighted to hear you love the amazing quality, exceptional comfort and long-lasting battery life of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Amazing Noise Canceling for Noisy Neighbors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible! I got them while they were on sale for $120, and they were so worth the money. I had new neighbors move in, and they were so loud at night and during the day (I telework most days) and I was becoming miserable because they made focusing on work hard and at night were messing with my sleep schedule. I tried lots of things to resolve the issue (my air pods, white noise okay night, silicone ear plugs, etc.), but nothing seemed to help, either it would help with higher frequency sounds like their voices, or it would help with lower sounds like the bass of their TV/speaker, but not both. I got these headphones as a last resort, and they are amazing! They were being super loud the other day, I put these on, turned on ANC, and couldn’t hear them at all. Even without playing music! My roommates also have Fridays off (I unfortunately don’t), and sometimes could be distracting from work even with my door closed, I wore these one Friday morning and didn’t even realize they were both awake and in the kitchen (with my bedroom door wide open) till I took the headphones off! Absolutely amazing! Now the downsides/reason for 4 out of 5 stars? For one, the bass on these is super boosted (granted that’s in the name), however you can adjust that in the app so that’s not much of an issue honestly. The real downside is these are a tad large/better for larger heads, they’re not the comfiest (they can kinda hurt the top of your head over time, but I find I can fix this if I put a scrunchy or something cushiony on my head under the part that rests on the top of my head), and they’re also kinda ugly (honestly might just be my opinion, they’re def not as cute as the Apple ones or Bose ones). However I don’t plan to wear them out, so honestly all those things I don’t mind, it would just be things to be aware of! Also probably not the best for the gym if you have a small head, they’d probably fall off with certain movements. Additionally the microphone is actually very good, as long as you have ANC activated, otherwise I have been told it sounds like someone is crinkling a wrapper constantly in the background. But overall, if you are dealing with loud neighbors, telework in a noisy situation, etc. these are amazing (just maybe wait for them to go back on sale again)!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieR,
Thanks for sharing your review and experience with the WHCH720N. We're thrilled that you are enjoying the noise canceling function of the headphones. Your feedback about the bass quality, comfort, and design is greatly appreciated.
Sound quality may vary depending on the source content. We're glad that you were able to use the Equalizer/CLEAR BASS setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are of amazing quality. I would recommend purchasing
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good sound and great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Early black friday sale deal that is great value, but not the best made product. Price point it is good. $89 on sale is why we purchased it. Wife will be using this while mpwing grass on our 5 acre farm. Sound bumps well and seems to hold charge for a long time.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for me. The sound canceling is one button. I was over a 100 ft away from my phone and the headphones stayed connected. Sound is good. Couldnt be happier.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
love em
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they work perfect, they are comfortable, and the battery life is long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User603982,
Thank you for the review! We're delighted to hear that the Sony - WHCH720N headphones are working perfectly for you, especially for the price. We love hearing that you find them comfortable and that the long battery life is a standout feature. We designed them to offer fantastic performance and comfort, and it sounds like they're doing just that.
Thank you for trusting Sony!
Best regards,
Dominick
- Pros mentioned:Fit, Sound quality
Good mid range headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality good. No issues so far. Good fit even during gym sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alchvmy,
We're glad to hear you're enjoying the sound quality and secure fit of your WH-CH720N headphones. It's great to know they're holding up well during your gym sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality, Weight
Affordable NC, lightweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, noice canceling function works decently as expected. Worth the price tag for all the functions that are advertised.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good pricing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your antihelix stands out (like mine) i would maybe consider another pair due to the discomfort it may cause during long term usage. Another thing i noticed is that sometimes the audio cuts? which can be somewhat annoying during a jam sesh. Besides that, the quality and pricing are very good. Noise cancellation is decent. What i love the most is the battery life. Seems like it lasts a life time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jellybeanz, Thank you for the feedback on your experience with your WHCH720N. While we're glad you like the overall quality, decent noise cancellation, and excellent battery life of these headphones, we regret to hear about your discomfort over long period of usage and audio cutout issues. This is definitely not the news that we would like to hear. We understand that finding the perfect fit can vary from person to person. We recommend adjusting the slider (left and right) to ensure comfortable fit for long period of time.
And for audio cutout/skipping issues, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Top Notch Noise Cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony offers a diverse range of headphones, known for their solid build quality and impressive sound. The model series i got stands out with top-notch noise cancellation, rich audio, and long battery life. Overall, Sony headphones often deliver a premium audio experience with cutting-edge features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rik2023, Thank you for the excellent review! We're thrilled to hear you like the top-notch noise cancellation, rich audio, long battery life, and overall performance of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Hpy so far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase. They work, they sound okay, and they are comfortable. I have yet to try the noise cancelling feature on an airplane, which is what I bought them for. As these are my first noise cancelling headphones, there is nothing to compare them to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithG, We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent Sound Quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable Great sound quality and 50 ft Bluetooth range.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, MarkD! We are really happy to hear that you find them comfortable, enjoying the great sound quality, and appreciate the impressive 50 ft Bluetooth range. Your positive experience is exactly what we strive for, and we're thrilled our product meets your needs. If you have any further comments or questions, please feel free to reach out.
Thanks for choosing Sony!
Gus
- Pros mentioned:Sound quality, Weight
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! They are light weight, sound great, and the price is reasonable. Now I can listen to Taylor Swift in my office all day without the interruptions of outside sounds pulling me away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user653623, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
They are nice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like them. They sound great and are pretty comfortable. I do have a few minor issues like the fact that they are just a touch to big on my head even when adjusted so they can fall off easily. But that's a my head problem nothing really to do with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user518706,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. The step-less slider, seamless swivel and hanger, and silent joints, make it a pleasure to wear. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Amazing headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are immaculate! The way the noise cancelation works when you turn them up is amazing, love them truly. They are comfortable and have a quick charge. Truly these are pretty good for that price, get them, trust.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NyssaP,
Great! We're happy to hear that you like the amazing noise cancelation feature as well as the comfort and quick charge capability of your new Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great option
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of expensive (for me) head phones, sound quality is great, comfortable, easy to hook up to phone. Noise cancel and ambient sounds are distinct when in use. Have not tried the hard wire function yet. Would recommend for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewF,
Wonderful! This brings us joy knowing that this is your first time to buy an expensive headphone and you are pleased with your purchase. We're glad that you liked the sound quality, comfortability and features (noise canceling and ambient sound mode) of our Sony WHCH720N. You will definitely enjoy and will not regret your decision. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco
Great gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought that as a gift for myself, I more used to in ear headphones so I wasn’t sure what to expect. The app allows for a lot of customization in terms of sound so that’s a plus and the sound is clear on phone calls. The only downside is that it is a bit uncomfortable over time but nothing unbearable. Overall good the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user387096!
Thank you for sharing your experience with the Sony WH-CH720N headphones. We are pleased to hear that you appreciate the sound quality and the customization options available through the app.
Regarding the comfort aspect, considerer the following tips:
-Ensure the headband is properly adjusted so that the ear pads fit snugly over your ears without excessive pressure.
-Take short breaks to alleviate any discomfort.
We hope these suggestions enhance your listening experience.
Thanks for considering Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Definitely worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, the noise suppression is really good and the ambient awareness is more helpful than i thought it would be. The charge lasts me multiple days with moderate usage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CephalonCas, Thanks for sharing your amazing experience. We are glad that you like the quality and features of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great set of headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, especially for the price. Noise cancellation is good but you still can hear surroundings. Great battery life as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OtisM, we're glad you like the noise canceling feature and battery of our product. Thanks for choosing Sony. ~Earl