Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and works just like advertised. Noise canceling is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user618126,
It is our pleasure to hear your valuable feedback! We're glad you like the durability, noise canceling features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, sound is crisp, they’re light, very satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LZPK4,
You made the right choice! We're thrilled that you like the weight and sound quality of the WHCH720N headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, very comfortable and quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user807789,
We appreciate the 5-star rating! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Sound quality
music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price, battery life awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Gees! We are glad to hear that you are enjoying the sound quality and battery life of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Connectivity and sound quality are pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundguru,
Great! We're glad that you like how easy to connect our Sony WHCH720N as well as the sound quality of it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Weight
Yuh, awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome headphones, recommend. Lightweight and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user853845 We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best store ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had an incredible shopping experience at Best Buy. The moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store's layout was organized and easy to navigate, making it simple to find what I was looking for. The wide selection of products amazed me - from the latest gadgets to home appliances, they had it all. What truly stood out was the expertise of the staff. They patiently answered all my questions, providing me with valuable insights that helped me make informed decisions. Moreover, the checkout process was smooth and efficient, ensuring I didn't have to wait in long lines. The staff's commitment to customer satisfaction was evident throughout my visit. Overall, I'm thoroughly impressed by Best Buy's commitment to providing top-notch customer service, a vast array of high-quality products, and a pleasant shopping environment. This store has earned my trust and I'll definitely be returning for all my tech needs. Kudos to the Best Buy team for making shopping such a delightful experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohamed,
Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for purchasing SONY and enjoy your new headphones! - Kris
- Pros mentioned:Fit, Sound quality
Will not fully charge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset easily paired with my Bluetooth adapter. Sound was good. Fit comfortably. Have had them for a few months so warranty has expired. After having them for a few months, they will not fully charge. Will only charge for a minute or two. So now they are totally worthless. For that reason, i would not buy them again, contrary to the reviews of other owners. Will now have to purchase another headset, but not from Sony.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
They're Nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came like picture. Comfortable even with earrings and covers my ears fully. Sound is good. Be wary that they slip off head easily. Noise cancelation does not work at all. Lastly, the sound leaks a bit. I still recommend for comfort and if you would use it for things like studying, but not for the gym.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sethli,
We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. With closed-back and over-the-ear design of these headphones, you can ensure that the sound leakage should be very minimal. To prevent sound leakage, make sure to adjust the slider to find your ideal fit and enjoy hours of comfortable listening. Music stays in and noise stays out for a great acoustic experience.
If the effect of noise canceling is not sufficient, try to adjust the headphones into a comfortable position. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. Also, the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Despite your concerns, we're glad that you like the overall performance of these headphones.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound quality
love these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so very much. These headphones are like being in a new world. I put them on and nothing around me matters (maybe not always a good thing) but hey. I wear them every especially the grocery store to keep myself sane from all the ruckus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skelly,
Perfect! We're extremely happy to hear your enjoyable experience with your new Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good sound and comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and the sound is good. Comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, User998807! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with your WH-CH720N. We're also glad to hear you appreciate the exceptional comfort, superb sound quality, and overall battery life of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Starts tight, but other than that great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, connecting for phone calls is awesome - only problem is that it was incredibly tight on my ears and gave me a headache to start? But I "stretched" it on a stack of books in between my first few uses and now it's perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allison,
Thank you for your time writing this review! We're glad that you like the amazing sound and call quality of your new Sony headphones. We're sorry to hear your discomforts while wearing the unit for the first time. Nice to know that it is all good now. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Nice sound level!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we can watch TV simultaneously at different sound levels!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb,
We feel privileged to know that your new headphones are making such a positive difference in how you enjoy your TV time together! It is fantastic that you can now customize your individual sound levels while watching simultaneously, ensuring everyone has the perfect listening experience. These headphones are designed for long-term comfort and feature our Integrated Processor V1 for excellent noise cancellation, so you can stay fully immersed in your favorite shows without any distractions.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Pros mentioned:Comfort
AirPods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Soft, easy!, I was using before AirPods but I start to feeling problems with my ears, and uncontrollable, I got this país they are big change
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RossieG,
You made the right choice upgrading to the Sony WHCH720N! We're thrilled that you are enjoying the fit and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Favorite headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love these headphones. The sound is so crisp and the noise canceling is even more amazing! It’s a perfect combination to get the best sound experience ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaR, Thank you for the 5-star rating! We're delighted to hear you love the crisp sound and excellent noise canceling feature of your Sony WHCH720N. Thanks for choosing Sony! -Sam
very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're better than I expected, easy to use and connect. The only thing is I don't recommend them when you exercise because the sweat deteriorates the imitation leather.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoA,
Thank you for your honest feedback! We are really happy to hear that the WH-CH720N exceeded your expectations with ease of use and connectivity. We appreciate your note about the imitation leather and its response to sweat during exercise; that’s valuable insight for us and other users.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for everyday use, definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you LewisB, for your positive review of the WHCH720 headphones!
We're delighted to hear that you find them great for everyday use and would recommend them. These headphones are designed to provide exceptional sound quality and comfort, making them perfect for daily wear.
Enjoy your listening experience, and thank you for choosing Sony!
Gus
First pair of headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, for the price you cant beat it. I was looking for my first pair of headphones like these to use outside of work. Didn't want to spend a lot of money for the fancier headphones when I know I wont be using them enough to compensate for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniela, We are glad that you now have a great noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Worth It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these yesterday and WHEN I TELL YOU its SAUR GOOD. The delivery was so fast and Best Buy was having to deal so you know I had to try and it was VERY WORTH IT. Don’t let the price fool you and think there probably bad. These are very sleek and classy so for a person who has very ELF EARS these are a win.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, fawnkitties,
Thank you very much for the great review and the 5-stars rating! We appreciate the comments as Sony strives to deliver the best quality products. We are glad to hear that you have found the headphones comfortable as their design has met your needs! Do not forget to download the Sony Sound Connect App to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Comfort
Noice Canceling Headpones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable and easy to use. They are not as noise canceling as I expected, but they work well enough for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffF, We're glad you are impressed with the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig