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Customer reviews

Rating 4.6 out of 5 stars with 2845 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,845 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go buy these!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for when you need to block out extra noise! I use them when I’m working and they are totally worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user310757,
      Great! We're glad you made the right choice in getting one of our Sony WHCH720N. With the long-lasting noise cancelation performance, you can enjoy good quality sound without the world's noise. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for recommending our product and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great affordable option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price and I enjoy the ability to turn the noise canceling on and off. Still not quite as good as my sister's Bose ones, but definitely more affordable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user710526,
      Thank you for sharing your great experience with us! We're glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones, i love them. They are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luzzy,

      Great! We're thrilled that you like the comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price! noise cancelling, cute and sleek, just wish it came with a case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user437847, We are happy that you like the noise canceling feature and design of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use since you can connect the headphones directly or use them wirelessly. Very good sound quality. Nice design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello inthecity, We are happy that you like the sound quality and design of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy really enjoy them. I wear them to the gym and when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user333280,
      That's nice! We're happy that you are enjoying your favorite music while doing your gym sessions or going to places. You can listen to your music without worrying the outside noise, thanks to the superb noise canceling capability of our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with these. No background noise. So glad I got these plus they were on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaM,
      What a nice deal you got there! We're truly happy that you are enjoying your new Sony WHCH720N with its quality sound and noise canceling capability. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass. Great sounding headphones. Best buy has best prices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alan,
      Awesome! Glad to hear we were able to give you a great deal. We really appreciate you like the deep bass and superb sound quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and quality, excellent noise canceling, I recommend this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinM, Amazing! We're delighted to hear that you're enjoying the sound quality and noise canceling function. Thank you so much for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eargasm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the headphones are, so good. I was listening to a song, and it felt like the song was inside of me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user386459, Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Need a case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cancellation Good sound Should come with a case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user742439, Thanks for the 5-star rating! We're glad you like the sound quality of the headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, good sound quality. Works well paired to multiple phones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user110397,
      Thank you for such a great review! Your satisfaction with your new Sony headphones is great appreciated. Nice to know we were able to meet your expectations with the amazing sound quality, features, and functionality of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my Sony headphone. The sound quality is superb. Easy connection too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user155147, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is out of ordinary, so clear the base is everything. Noise cancellation works prefect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredoE, Thanks for the positive feedback! We are happy to hear it meets your needs and you love everything, especially the exceptional sound quality and excellent noise cancellation of your WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and she loves it. Great noise canceling and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudiaM,

      Thank you for the purchase! We're glad to hear that your daughter loves the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband's favorite gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to turn off noise canceling is great. Very good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieB, sweet! Glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphone Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I’ve ever purchased, the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user136160, we're glad you like the sound quality of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Excellent sound. Amazing noise cancelling. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user469492,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the amazing noise canceling feature, exceptional sound, and superb quality of the WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is excellent. I cant hear anything on long flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user201653,
      Thank you for sharing your great experience with us! We're glad you enjoy your long flight using our WHCH720N headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great budget headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit around my ears with great noise cancelling and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user280695,

      We appreciate the 5-star rating and we're happy to hear that you like the comfortable design and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US