Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little challenging to connect to my Sony receiver but that is probably more an issue with the receiver than the headsets themselves. Very comfortable and adjustable, I use them when exercising so the whole house doesn't hear my movies playing in the background. Sound is very good. Charge seems to last awhile, I haven't timed it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mamadragon96,
Thanks for sharing your experience with the WHCH720N headphones! We're happy to hear that the sound quality, comfort, and battery life are working well for you. Using them during workouts to keep things quiet around the house is a smart move! If they connect successfully to other devices but not to the receiver, you might need to check the receiver's specifications.
Thanks for choosing Sony!
-Aldair
Headphones work great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality and excellent noise canceling! Lightweight, comfortable for long use, and the battery lasts forever. The blue color looks sleek - great value for wireless headphones!
I would recommend this to a friendGood, not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived without a charging wire, which is fine, I have many, but that was annoying. I do like they are over the ear,so much nicer than on. They connect quickly to every device I use them for. Good, fast charge, and good battery life. Noise canceling is ok, not as good has my Samsung headphones. They are very lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrennanK!
Thank you so much for sharing your thoughts on the WH-CH720N. We’re really glad to hear that you’re enjoying the lightweight fit and how quickly they connect to your devices.
We are very sorry to hear that your charging cable was missing from the box. That is definitely frustrating and we appreciate you being so understanding about it since you already have spares on hand. However, if you change your mind and would like help getting that cable replaced, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for letting us know about this.
Warm regards,
Estefany
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, easy to use, sound great. I like that they cover your entire ear and the battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Eloisa!
We are so pleased to hear that your WH-CH720N headphones are very comfortable, easy to use, and sound great.
It’s wonderful to know that you appreciate the over-ear design for full coverage and that you are enjoying the great battery life. We designed them for comfort and endurance, so your feedback is a great validation of those features!
Best regards,
Gus, Sony Social Media Team
Lightweight and sound good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves them, he really haves dropped them a few times and they are still in good condition lol and also they do last him a while before having to charge again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review!
We are absolutely thrilled to hear that your son is loving his WH-CH720N headphones! It’s great to know they’re standing up to a few drops and that the battery life is keeping up with his listening habits. We design our gear to be as durable as it is high-performing, and it sounds like they’re passing the test!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Love it but hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my preteen. The price was great and the product really delivers. They stay charged all day. My daughter loves that!!! I hate the fact, that I have to text in order to get her because the noise canceling is so darn good! I'm pleased with my purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominqueL,
We are so glad to hear that your daughter loves her new WH-CH720N headphones! It’s great that the 35-hour battery life is keeping up with her all day, though we certainly understand the struggle of trying to get her attention through that "darn good" noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
Comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves it. Sound quality is great. Nice noise canceling feature and comfortable to wear. Truly is an over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
We are excited to hear that your daughter is loving her new WH-CH720N Noise Canceling Headphones! It is wonderful to know that the combination of high-quality sound and effective noise cancellation is providing her with a great listening experience. We designed these to be lightweight and truly over-the-ear to ensure they remain comfortable for long sessions, so we’re glad to hear they fit perfectly.
Thank you for choosing Sony for such a thoughtful gift!
Regards,
Dominick
Great sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling features are amazing! Love to work out and use them for workouts. Super lightweight and love to decompress and listens to music. Can’t live without these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaG!
It is most rewarding to hear that your WH-CH720N headphones have become such an essential part of your workouts.
These headphones are our lightest overhead wireless model with noise canceling, designed specifically for long term comfort.
Thanks for selecting Sony headphones!
Best regards,
Estefany
Great quality and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to other headphones I’ve tried, these are by far my favorite. The volume is loud which I love and I also love how you can choose to have noise canceling on or off. They don’t fall off at the gym and are great for working out. For the price I feel like these exceeded my expectations. I would choose these over any other headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie,
It is truly wonderful to know that the WH-CH720N headphones are your favorite! We're thrilled to hear that they exceed your expectations with the volume, the flexible noise canceling feature, and that they perform perfectly for you while working out at the gym. Thank you for choosing Sony!
Regards,
Dominick
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I was looking for. Great price, excellent sound. Let's mention the great battery life it has. I've had not to charge these headsets since I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraC!
Thanks for your feedback! It is fantastic to know that the WH-CH720N is exactly what you wanted and that you're loving the sound, battery life and price.
The WH-CH720N features a massive 50 hour battery life and quick charging, so you can keep the music going for days. It also uses our Integrated Processor V1 for high quality noise canceling and a lightweight design for all day comfort.
We appreciate you choosing Sony!
Best regards,
Estefany
Best Noise Canceling Headphone at Affordable Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy offers great discount deals for my favorite tech. I love technologies a lot myself, and always find my favorite ones at great deals on Best Buy. The Sony noise cancelling headphone is amazing at affordable price. The noise cancelling feature reduces the majority of noise. The sound quality is highly detailed and rich. The battery is also lasting for many hours when I use it via Bluetooth, as stated by the description, “last up to 35 hours”. There’s also the complimentary Sony Headphone Connect App, allows for more personalized adjustment, in term of setting up bass levels, noise cancelling setting modes, Amazon Alexa voice, connect to 2 devices via Bluetooth simultaneously. I also love Japan’s Sony brand products for a long time as a fan, because of their longevity. Overall, I’m happy with my purchase, and will be a loyal customer at BestBuy for great tech discount deals. Whenever I’m in need of certain tech, I will go to Best Buy. Thank you.
I would recommend this to a friendLost them. Going to buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were the best I’ve owned. Lightweight and long battery life. The best thing about them was the awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Staninokla,
Thanks for sharing your feedback on the WH-CH720N headphones.
It's wonderful to know you're enjoying the lightweight design, long battery life, and most importantly, the awesome sound. We're thrilled to hear you're happy with your purchase!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Lightweight and deliver great noise cancelling capabilities. 30hrs of battery life is a major pro when traveling internationally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CactusGirl214,
Thanks for posting this wonderful review!
It brings us great joy to hear you're enjoying the WH-CH720N headphones.
It sounds like they're checking all the boxes for you: great value, lightweight design, and excellent noise canceling. And we completely agree—the 30-hour battery life is a game-changer, especially for international travel!
Thanks for choosing Sony!
Sincerely,
Jenn.
Good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone goes over the ear, which I prefer in a headphone. The cushion is soft, and doesn't bother the ear. The headband part has small cushion too for the top of the head. The overall sound quality is great! Nose cancelling is great too, not completely blocking out loud noises but enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LovediT, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
All around great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud, clean, immersed sound. Very light weight and super snug fit. Can easily fall asleep with them on the airplane without worrying of them falling off. Would 100% recommend. Last but not least the price is perfect. Great value for your buck !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello George4less,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering loud, clear, and immersive sound while also providing a comfortable, secure fit perfect for travel. Your recommendation means a lot to us, and we're glad the value aligns well with your expectations.
Best regards,
-Fred
Impressive!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March of 23, so I’ve gotten to realllly dig into these headphones. They’re perfect for toning out a bustling airport, walking downtown and listening to music. Music is very clear right of the bat, however,if you take the time on the app is really wakes up the range, especially when ear mapping is complete. Battery life for me has lasted about a week with decent use! If you’re looking for a light weight noise cancelling headset… I’d really recommend giving these a shot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyZ,
Thank you for sharing your great experience so far with your WHCH720N! We're glad to hear you are enjoying the clear sound, noise canceling features, long battery life, and lightweight of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
Great Headphones at a very reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, you can't get a better set of noise canceling headphones. The sound is crisp, they are very comfortable to use long term, and the batteries lasts a long time. Compared to higher priced products like Beats Pro, and Bose, the fidelity is not quite but almost on par. You won't be dissapointed
I would recommend this to a friendFantastic quality at a lower price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into getting some quality noise canceling headphones because I love listening to music and audibooks without the noise of the rest of the world. I tried listening to both these and Skullcandys and I felt these were a better quality and at a better price. I love the app as well to adjust the bass when listening to music but return it back easily when listening to an audiobook. They're also super lightweight. I'm a huge fan and they've been on non-stop; the battery is great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User859255,
Thank you so much for the fantastic review! We're truly heartened to hear that the Sony WH-CH720N headphones have become your go-to for music and audiobooks.
It's great that you had the chance to compare them and found them to be a better fit for your needs. We designed these headphones to deliver a high-quality listening experience with excellent Noise Canceling, so it's wonderful to know that you're enjoying your content without the distractions of the outside world.
We're also glad you're making use of the Sony | Headphones Connect app to customize the sound. And we agree—the lightweight design and long-lasting battery make them perfect for non-stop use.
Thank you for choosing Sony!
Best regards,
Dominick
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Light on the ears and many different features on the app. Battery lasts forever! Got it for a good price when it was on sale. However if you don't like the feeling of it being “cheap” i don't recommend the material is very hollow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user689988, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
These headphone are decent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good! great battery life. Sound quality and ANC are okay. If on sale, the price matches the quality. They are not the most comfortable if you are laying down, but otherwise I barely notice them.
I would recommend this to a friend