Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed these headphones! They fit very well and never feel uncomfortable even after a long while of wearing. The sound quality is great and they’re super lightweight as well. Awesome for the price point.
I would recommend this to a friendGreat purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great comfort Great sound cancellation. They make flying so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LisaL!
We’re so happy to hear that your WH-CH720N headphones are making your flights so much better! It’s great to know that you are enjoying both the comfort and the noise cancellation during your travels.
Thank you for choosing Sony for your trips!
Best regards,
Gus, Sony Social Media Team
Best of the. Best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got to say, this over-ear headset is the real deal. It's like a symphony of excellence for your ears. First off, noise cancellation is top-notch; it's like stepping into a quiet oasis even in the midst of a storm. Five stars for that, no doubt.Now, let's talk sound quality. I'm a big fan of music, and this headset delivers a rich, immersive audio experience. Crisp highs, deep lows, and everything in between – it's like being in the front row at a concert. Five stars again!And when it comes to wearing comfort, they've nailed it. These headphones are so cushy, it's like a cloud hugging your head. You can wear them for hours without feeling a hint of discomfort. Yep, five stars for wearing comfort as well.Honestly, this headset is a triple threat – noise cancellation, sound quality, and comfort all in one package.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BalajiS,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are very pleased to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling features and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight. Haven't really tested out noise canceling. Rather dislike being forced to be online to change settings in the required Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, BrianD.
We're glad to hear you find the WH-CH720N comfortable and lightweight! We appreciate your honest input regarding the Sony | Headphones Connect app. While an internet connection is required for initial setup and certain cloud-based features, we understand how that can be a point of frustration and will share your comments with our app development team.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work exactly as advertised. Noise canceling is excellent. I can be in the room that my wife is watching TV and I can't hear a thing. Soft cushions over the ears. I'd recommend these to my friends. Great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, VanL! We are so happy to hear that your WH-CH720N headphones are working exactly as advertised and that you're enjoying the excellent noise canceling. It's great to know that you can't hear a thing, even with the TV on! We designed these headphones with soft ear cushions and effective noise isolation to provide a comfortable and immersive listening experience. We sincerely appreciate your recommendation to your friends! Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team.
Great comfort and ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are the best budget friendly headphones I have purchased in a while and I completely happy with my purchase. The comfort alone is enough to talk about all day. You won't even feel these on your head. The quality of sound is also very impressive because I was always under the impression that you needed to purchase expensive headphones to get great quality.
I would recommend this to a friendLove them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very light and sound quality is great. Not sure why people say volume is low. It is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RicardoS!
We’re so glad you’re enjoying the lightweight design and great sound quality of your WH-CH720N! It’s awesome to hear that the volume levels are hitting the spot for you—we designed these to deliver a powerful, balanced listening experience.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very light and sound quality is great. Not sure why people say volume is low. It is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoS!
It brings us great satisfaction to hear that you are finding the sound quality and weight of your WH-CH720N to be just right! We appreciate you clearing the air regarding the volume, as we aim to provide a powerful listening experience for everyone.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
Good Autism Assistive Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are used by an adult with severe autism to cut outside noise and also to watch videos on a device. The headphones are comfortable and have made daily activities easier for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyD,
Thanks for this truly heartwarming feedback and for sharing how the WH-CH720N headphones are making such a meaningful difference.
We designed the Noise Cancelling technology to help create a focused, private sound environment, and we are delighted to hear that this feature, combined with the comfortable fit, has made daily activities easier and more enjoyable.
Thanks for trusting Sony!
Regards,
Dominick
Nice Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and long battery time. Connecting to Bluetooth can be iffy as you may just turn the headset off instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Sade!
We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.
We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and the sound quality is great. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AubreyT!
We are so pleased to hear that you’re enjoying the comfort and great sound quality of your WH-CH720N headphones. We strive to pack as much premium technology as possible into our gear, so hearing that you feel they are well worth the investment is wonderful feedback for us.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy on ears. The quality is great and connects to tv pc and phone. The charge lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LatroyaW, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Check for price match when you can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s WH‑CH720N is a lightweight, budget-friendly ANC package. At just ~192 g, they’re the lightest over‑ear wireless ANC cans Sony offers. If you want comfortable, long‑lasting ANC headphones that sound lively and cost a fraction of top-tier models, the WH‑CH720N hits the sweet spot—just don’t expect luxury build or studio-grade acoustic precision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvoUser,
We're delighted to hear they hit a "sweet spot" for you. Our goal with this model was to deliver comfortable, lightweight ANC with lively sound at an accessible price. Your feedback confirms we're succeeding in providing great value and performance for everyday listening.
Thank you for choosing Sony, have an amazing day!
DiegoV
No regrets amazing buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing 10/10 purchase the only thing I would change is how it can’t connect to anything but an iPhone/iPod I really wish I could use the Bluetooth aspect on my MacBook but it comes with a cord so I can hook it up to my computer which works out in my favor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JadaP, Thank you for the positive review! We're so happy to know that you appreciate the excellent sound quality of your Sony WHCH720N. If you're having trouble pairing to another Bluetooth device, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776917.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does all the things you wanted for a headphones. Light weight and stylish. Sounds amazing for it's price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Migz,
It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.
Thank you for choosing Sony for your everyday listening.
Regards,
Dominick
Best purchase in a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones have been amazing for my long runs in the morning. I really enjoyed this headphones. The sound quality is amazing and aesthetic of them are pleasing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omnivergil,
Thank you for choosing Sony!
We're elated to hear that the WH-CH720N headphones have been a great companion for your morning runs and that you appreciate both their sound quality and design. To enhance your experience even further, we recommend checking out our latest models like the WH-ULT900N and WH-1000XM4. You can explore these and more at: https://electronics.sony.com/
Best regards,
-Fred
Teenage son approves!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son for his birthday and he loves them! Very comfortable, music sounds great and the noise canceling works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMP2022,
That is fantastic to hear! We are delighted that your son loves his WH-CH720N headphones and is enjoying the comfort, great music quality, and the effective noise canceling. They were specifically designed to deliver excellent features and comfort for everyday listening.
Thanks for choosing Sony.
Best regards, Eliab
worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for about a month now and these are a great pair of headphones. I do wish they came with a travel bag or collapsed. I stick them in a cloth bag and toss them into my backpack to and from work. I got them because the office i work in has a bunch of chatty Kathy's that apparently never have any work to do because all they do is talk! The battery life is amazing, I listen to music and make calls 6 out of the 8 hours a day and charge them maybe once a week (depending on use). People can hear me clearly and i haven't noticed any issues. I personally like that i can still hear a bit of background noise. I like over the ear due to my industrial piercing, it doesn't hurt it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaT, awesome! Glad you to hear that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Works great and love the noise canceling! Battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AubreyF,
We are thrilled to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the noise canceling and long-lasting battery life are providing such a great experience for your listening needs.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed these headphones, they're comfortable on my ears which is something that was crucial for me because other headphones become uncomfortable after a while. The sound is crisp and they're durable.
I would recommend this to a friend