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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2918 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,918 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone very comfortable and blocks out noise really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello VickyL,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying your WH-CH720N headphones. Comfort and effective noise blocking are key to a great listening experience, and it’s wonderful to know these headphones are delivering just that for you. We truly appreciate your feedback and look forward to continuing to enhance your audio experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sony - WHCH720N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Easy to connect. Not overly bass as some others are. Lite and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephS,

      Awesome! We're glad to hear that you like comfortable design and easy to connect feature of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Very good product in under 100$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always provides the best headsets, this ones best in its price range sounds really good handy and also its over-ear makes comfortable in wearing. only draw back i found is connectivity which takes longer time to connect initially.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WHCH720N Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my fiancé since I loved my own so much, and he loves them too! They're great for everyday use and are especially helpful on planes when using the headphones to watch movies. Awesome battery life as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachelC,

      We are immensely pleased to hear that you loved your own pair so much that you shared the experience with your fiancé, and that he is enjoying them just as much!

      The WH-CH720N is indeed an ideal travel companion, especially for long flights, thanks to our Integrated Processor V1. This technology provides high-performance noise cancellation that effectively filters out engine drone and cabin hum, allowing you to stay fully immersed in your movies or music. To ensure the entertainment doesn't stop mid-flight, these headphones feature an extra-long battery life of up to 35 hours with noise canceling on. Plus, their incredibly lightweight and ergonomic design means they stay comfortable even through the longest travel days and everyday use.

      We really appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent noise canceling headphones. They're super comfortable to wear. If I need another set again I'll be going with the sony noise canceling headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones excellent sound quality and amazing battery life. I literally charge them once a month and use them about 36 hours each week

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and good price. Good sound and the mic never falls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AndresR!

      We are so glad to hear that you’re enjoying the WH-CH720N! It’s great to know that the sound quality and price point met your expectations, and we’re especially happy to hear the mic is staying right where you need it during your calls.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Perfect gift for my child.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. The noise canceling is pretty solid. Battery life is great. Sony headphones usually have superior sound and these are no different. I would buy these for myself if they didn't look so weird on my big head.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, good sound, battery lasts a long time and they are light weight. It was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The goat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for long distance flights does not damage your eardrum

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Chri!

      We’re so glad to hear your WH-CH720N is the perfect companion for those long-distance flights! It's great to know you're enjoying the noise canceling and finding them comfortable for the long haul.

      Safe travels and thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Jon boy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most comfortable headphone I’ve ever had and the sound quality is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds quality and performance with bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nigel6,

      We couldn't be happier to hear that you are enjoying the excellent sound quality and seamless Bluetooth performance of your WH-CH720N. It’s a fantastic choice for anyone who values high-fidelity audio on the go!

      If you ever find yourself looking for an even deeper level of immersion, you might be interested in the recently released WH-1000XM6. While the CH720N offers great performance, the XM6 takes things a step further with our most advanced noise-canceling technology and industry-leading AI-driven sound optimization for an even more refined listening experience.

      Thank you for choosing Sony for your personal audio journey.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Soft and lightweight. Great sound. Bought a 2nd pair fir my wife for going on a plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rt2022,

      Thank you for your review! We're so glad to hear you love the soft, lightweight design and great sound of your headphones. It’s wonderful to know you found them perfect for travel and even got a pair for your wife!

      The Integrated Processor V1 is what powers the effective noise canceling, giving you a quiet listening environment that lets you fully appreciate the music you love, even in noisy places like a plane. This technology is a big part of what makes the audio quality so clear and impactful.

      Thanks for choosing Sony, and have a terrific day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does not disappoint. My favorite features are the noise cancelling and the comfy pads.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie! It's wonderful to hear you're loving your WH-CH720N headphones! We feel privileged to know you're enjoying the comfort of the earpads and the noise canceling feature, which is designed to really let you focus on your music.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Just as good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how light weight they are and they’re very comfortable. I love that it has noise cancellation too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AigneeR,
      Nice! We're glad that you appreciate the light weight design, comfort and noise canceling feature of your new Sony WHCH720N Headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Budget friendly quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low budget noise cancelling headphones. Comparable to the Bose Quiet comfort with regards to sound and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BParker,

      We are honored to hear that you find the WHCH720N comparable to some of the most established names in the industry. Our goal was to pack high-end technology—like our Integrated Processor V1—into a lightweight design so that incredible noise cancellation and high-fidelity sound are accessible to everyone. Hearing that they hold their own in terms of both audio richness and silence is a testament to that effort.

      Thank you for being a valued member of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Noice cancelation and stay put while working out. Light weight and my battery lasts for days!!(:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaliaR, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent sound and comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    great sound great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been using this for a while now, sounds great and i don't have to charge it that often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoWa,

      Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US