Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I bought it for. This is my first pair of headphones so I have nothing to compare it to but I like them so far
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JeffD!
We’re honored that the WH-CH720N is your first pair of headphones! It’s great to hear that they are doing exactly what you bought them for and that you're enjoying the experience so far.
Thank you for choosing Sony for your first step into the world of headphones!
Best regards,
Gus, Sony Social Media Team
Great price for good noise canceling headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headset and good price. Battery life also good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhuongB, That's amazing! Good to hear you're enjoying the great noise cancelling feature, excellent battery life, and overall value of your Sony WHCH720N. Thanks for choosing Sony! -Sam
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancellation. You can download the app and it tracks if you are walking. It is super light and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zel8,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the noise cancellation feature of your WHCH720N headphones. We're glad the app’s functionality and lightweight design enhance your overall experience, making it both convenient and enjoyable to use. Your thoughtful feedback encourages us to keep innovating and delivering products that fit seamlessly into your lifestyle.
Best regards,
-Fred
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and got it on sale! Battery life is pretty good too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RowenG!
It's great to know that you're pleased with the functionality of our WH-CH720N headphones!
The battery life is indeed a great addition, providing hours of listening.
Thanks for choosing Sony!
Best regards,
Estefany
Decent headphones at a decent price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good "middle of the road" headphones. Not the cheapest. Not the most expensive. Just right. Great for a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CharlesH,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones offer just the right balance between quality and value for you. It’s wonderful to know they make a great gift, as we aim to provide products that fit a variety of preferences and occasions. Your feedback encourages us to keep delivering reliable and versatile audio experiences.
Best regards,
-Fred
Good for flights
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent and the noise cancelling is perfect for plane trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey!
Thanks for the feedback! It is fantastic to know that the sound and noise cancelling are making your flights better.
The WH-CH720N features our Integrated Processor V1 for impressive noise reduction and a lightweight design built for long haul comfort. With up to 35 hours of battery life, it’s the perfect companion for travel.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and great sound. The buttons are a little hard to navigate, but otherwise, no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM,
Thank you for your time writing this review. We're glad to hear you like the comfortable fit and superb sound quality of your WHCH720N headphones. We appreciate and taken note of your feedback with regard the buttons. Sony values customers opinion as we always strive to deliver the best experience possible.Thanks again for purchasing Sony! - Kris
Would recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for an international trip and they worked great! Noise cancellation worked great for the plane, and battery life was not an issue. Only bummer is they dont come with a carrying case, but they packed in fine in my backpack or around my neck when not using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabeth!
It brings us great joy to hear that your WH-CH720N headphones were a perfect travel companion for your international trip. Knowing the noise cancellation performed so well on the plane and that the battery life was up to the challenge is fantastic.
We hear you regarding the carrying case. We totally understand how a dedicated case makes things easier for travel and storage. We appreciate your feedback.
Thank you so much for choosing Sony!
Best regards,
Estefany
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and excellent quality of sound. 100% Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Perfect! We're so pleased to hear you like the comfortable fit and excellent sound quality of your Sony WHCH720N. Your recommendation means a lot to us! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great value good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and price. Only thing is it’s not totally noise canceling. It’s lightweight but durable and I love the color. The battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natrice, we're glad you love the durability, battery and color of our product. We understand your feedback regarding the noise canceling feature of your SONY unit. If the effect of noise canceling is not sufficient, please follow this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound and long lasting battery, my som loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redreaper,
Perfect! We're very grateful that you like the clear sound and long battery life of the WHCH720N headphones. Nice to hear your son loves it. Thanks for choosing Sony! - Kris
Sony 700 Bluetooth headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyG,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.
Best regards,
-Fred
Great for the price…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these headphones during black friday, and ended up getting them for 100$, which I found to be a great deal. Flat out, you get what you pay for. I think these headphones are great for your average user but for the more techcentric and audiophile oriented people these headphones can be seen as a little lacking. Comfortability, wearing these for around an hour or two is fine, although depending on your ear size the plastic part near your ear may cause some discomfort but I think that realistically goes for any over the ear headphone especially for this price range. The biggest selling point for these headphones I would have to say is the noise cancelling. I think the noice cancelling on these headphones is alright. Not amazing as at times I can still notice backgroud noise if I focus on listening for it. But if Im not focused on it and just doing work theyre great to keep the background noise to a minimum. I think the best part of this purchase is the app that sony has dedicated to their headphones and ear phones. It allows pairing to two devices at one time (which I find super useful) and the trabsition between devices is seamless. There is also the option to rework your buttons for noice cancelling and a transparency mode. Soeaking of transparency it is also okay as its not the best but it still works fine. The one qualm I have with these headphones is the microphone, though with any bluetooth headphones, I usualy suspect the microphone to not be great. Ive usually been told when I speak with a normal tone I sound a little quiet or muffled on the other end. Which leads to me having to speak a little louder than usual, where I end up just switching to talking on my phone because I would rather not be loud in public spaces. Overall these headphones I think are great for entry level users especially if you can get these on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMilan, Thank you so much for taking the time to leave us a positive review of your Sony WHCH720N. We're glad you like the great noise cancellation, sound quality, comfortable fit, and a variety of presets and custom features using the Sony | Headphones Connect App. For mic-related concerns, please refer to the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
If you have any specific suggestions or features you'd like to see, feel free to share them with us. Contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Your insights are important to us as we work to meet and exceed your expectations.
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great headphones if you don't have TMJ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great budget friendly option for noise cancelling headphones, but after a couple of hours of wear they triggered my TMJ to a point that I couldn't eat for an hour. Not good for TMJ! Great for a comfortable pair of headphones that doesn't break the bank! With they could have worked out for me but I ended up returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MadalynS.
We are so sorry to hear about the discomfort you experienced with the WH-CH720N headphones, and that they triggered your TMJ. This is certainly not the comfortable experience we aim to deliver, and we understand your frustration. We appreciate you giving them a try, and we're glad to hear that they were at least a great budget-friendly option for you.
We are also glad to know that you found them to be comfortable for a while, and we'll be sure to share your feedback about the fit with our product development team.
Thank you again for your valuable feedback.
Best regards, Gus, Sony Social Media Team
Great deal for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fee and fit. Good noise canceling and sound is very high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
That's great! We're glad to hear that you like the noise canceling and fit of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
sony quality as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sony quality product my daughter loving it.. better than more expensive options
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mo143,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering the quality you expect and that your daughter is enjoying them so much. It’s rewarding to know our products can stand out even among higher-priced options.
Best regards,
-Fred
Comfotable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear, very good sound quality Last long time for the time i use it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea,
We are immensely pleased to hear that your WH-CH720N headphones are providing the comfort and long-lasting performance you need! To achieve that "barely-there" feel, we designed these to be our lightest overhead wireless noise-canceling headphones yet, featuring high-quality earpads that distribute pressure evenly. They are powered by our Integrated Processor V1—the same chip found in our flagship models—to ensure premium sound and efficient battery management, giving you up to 35 hours of playback so your music stays with you all day long.
Thank you for trusting Sony with your audio journey.
Best regards,
Dominick
Painless To Use & Great Value for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great value for the pricepoint (I think I got them for $99 on sale). Bought these for work since my home setup is Apple-only. Pairs with my office laptop (Dell) flawlessly every single time - which was my number one concern. (I haven't tried switching them back and forth, so I can't speak to that.) Sound and mic are both decent (not studio quality by any means, but fine for Spotify and Microsoft Teams, which is all I use them for) and the controls are reasonably intuitive (pressing the power button gives you a nice spoken battery percentage, and the volume + play/pause buttons are hard to tell apart, but you get used to it). I also give these high marks for convenience. Noise cancelling is pretty robust; it works well in a busy office, and they're comfortable enough to wear for an hour or two at a time (they are heavy enough that you know they're there, though - I don't know that I'd wear them for hours and hours on end uninterrupted). But what really surprised me is range and battery life. I only have to charge them maybe once a week with intermittent usage throughout the day, they charge really quickly, and the range is good enough that I can get up and walk to get a cup of coffee from the break room (approx 50 feet / two walls away) no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yume, You've made an excellent choice! Thank you for upgrading to your new WH-CH720N headphones. We're glad you're enjoying all the improvements we made on these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Whether you’re working from home or relaxing with your favorite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable. With up to 35 hours battery life, you can wear them for longer without needing a break. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
Good but a bit too lightweight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Comfort is good. It’s a bit too lightweight for my taste, feels like it’s flimsy almost like it might break. I haven’t had any problems just worries me a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorW,
We are pleased to hear that you are enjoying the sound quality and comfort of your WHCH720N headphones! Please be assured that while we designed this model to be our lightest overhead wireless noise-canceling headphones for long-term wearing comfort, they are built with durable materials to withstand daily use.
Thanks for choosing Sony.
Best regards,
Eliab