Customer Ratings & Reviews

Hi Nicolep,

We are thrilled to hear your gift was a success! It is great to know the recipient is enjoying the lightweight design and amazing noise canceling.

Thanks for choosing Sony.

Best regards,

Eliab

Hi AmanuelA,

Thanks for your comprehensive and positive review of the WH-CH720N headphones. We are thrilled to hear that you are impressed with their noise canceling and the clear, balanced sound they deliver, all at a great price point.

We designed these headphones to be a comfortable and reliable choice for daily use and travel, and we're so glad to know that you find them lightweight and comfortable for long listening sessions. We also appreciate you highlighting the excellent battery life, reliable Bluetooth connectivity, and responsive controls.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi EliT,

You made the right choice! We're glad that you like the sound quality, noise canceling function, comfort, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

HI Enva,

We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hello JamallJ,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.

Best regards,
-Fred

Hello Loveit,

Thank you for choosing Sony!

We're beyond pleased to hear that your WH-CH720N headphones worked great on your international flight and delivered such impressive sound quality. It's great to know they've exceeded your expectations, especially in a travel setting where comfort and reliable audio make all the difference. Enjoy them for many more sessions!

Best regards,
-Fred

Thank you for the fantastic review, Andrew!

We are so glad to hear that your WH-CH720N headphones are making your flights more enjoyable. We specifically used our Integrated Processor V1—the same technology found in our flagship models—to help cancel out that low-frequency engine hum, so it’s wonderful to know it’s performing well for you at 30,000 feet. Since they are our lightest wireless noise-canceling headband headphones, they really are the perfect travel companion for those long hauls.

Safe travels and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi JoshuaH, thank you for taking the time to share your feedback. It's rewarding to hear that you love the sound quality and overall performance of your WH-CH720N headphones. We're sorry to hear about the issues you've experienced with the microphone quality during calls. We're always working to improve our products, and your comments are valuable in helping us do so. We will be sure to pass this feedback along to our product development team for future consideration. Thank you for choosing Sony! Best regards, -Dominick

Hi Skylinediamonds,

It's a true pleasure to hear that your WH-CH720N headphones are the perfect fit for your workouts! We are glad that the lightweight design provides the comfort you need while staying active, and that the noise cancellation is helping you stay focused. It is wonderful to know that you found them to be a great value for your investment.

Thank you for choosing Sony!

Regards,
Dominick

Hi Derek,
Thank you so much for such a great review and recommendation! We're happy to hear that you are having a great time with the superb sound quality, lightweight and easy paring/connection of your devices to the WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris

Hi LeslieG,

We are really happy to hear that you are enjoying the comfort and versatility of your WH-CH720N headphones. That blue finish is a fantastic choice—it’s designed to look as sleek as it feels during those long listening sessions with your iPad.

One of the best things about this model is the Multipoint Connection feature, which allows you to stay paired with your iPad for a movie and instantly switch to your phone if a call comes in.

Thank you for trusting Sony to provide the soundtrack to your digital life.

Best regards,
Dominick

Thank you for the wonderful review, RenaeC!

We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.

Thank you for choosing Sony for such a special gift!

Best regards,

Gus, Sony Social Media Team

Hi AnerisF,
Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris

Hi, BetzyV,

Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hello JuanC,

Thank you for choosing Sony!

We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.

Best regards,
-Fred

Hi user520222,

That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.

Best regards, Eliab

Hi Galaxy!
Thanks for sharing your review! We are thrilled to hear that you're having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the comfort and sound quality are making a difference for you.

We really appreciate you choosing Sony!
Best regards,
Estefany