Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver confortable and sound is amazing. I really like the color pink.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaV,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying the comfort and amazing sound of your WHCH720N headphones. It’s great to know the pink color adds that extra touch of style you love. Thank you for sharing your experience!
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality along with a great battery life. Used them on a long flight and they were perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, asf6,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! Do not forget to download the Sony Sound Connect app to enhance features and the overall experience!
Thanks for choosing Sony, have a nice day!
-DiegoV
great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best sound for the money. would recommend to any one trying to figure out which one to start out with
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JarrodB,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones have impressed you with their sound quality and value. Your recommendation to others just starting out speaks volumes, and we're delighted to support your audio journey with a product that delivers great performance.
Best regards,
-Fred
Great for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teens love these headphones! I bought two of them. You can use them with a cord or Bluetooth. Sound quality is great! They fit over the ears nicely and are very comfortable. They also have the noise cancellation option. This helps when they’re playing games or listening to their music. I’d recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TamO, We are thrilled to hear that your teens love their new Sony WHCH720N wireless noise canceling headphones. You chose the best for them. Thank you for trusting Sony! Vincent
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones over all, have had no problems so far and the sound quality is amazinggg, base is ehh but good thing I’m not a base kinda guy. The best part is the battery life for sure tho.
I would recommend this to a friendGreat Headphones For The Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones reproduce the sound accurately, are comfortable to wear, noise cancelling function does work well and are lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryL,
We're thrilled to hear you are enjoying the WHCH720N headphones! Their comfort, noise cancelling feature and batterie life make them perfect! We hope they continue to enhance your overall sound experience. Thanks for choosing Sony.
-Aldair
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a good laid-back neutral sound, They also have a good comfortable feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGordo3, we are truly delighted to hear your feedback on the WH-CH720N headphones! It's great to know that you're appreciating their laid-back neutral sound and comfortable design. These features make them perfect for long listening sessions, ensuring you can enjoy your favorite music or podcasts with ease.
Thank you for choosing Sony!
Best regards,
Estefany
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable pair of headphones, especially for the price. Sound cancelling is amazing, and can be disabled if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gonzahart,
Thank you so much for taking the time to share your experience with the WH-CH720N headphones! We’re thrilled to hear that you find them extremely comfortable and appreciate the outstanding sound cancellation feature.
Thanks for choosing Sony!
Best regards,
- Stephanie
Noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The sound quality is great.The only thing to have in mind is that the app is only for mobile phones. But you can use the headphones for your cell phone and computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoHaa2,
We are honored to hear that you are enjoying the great sound quality of your headphones. While the Sony | Headphones Connect app is indeed designed for mobile devices to customize your experience, we are glad you are making the most of the Bluetooth connectivity to switch between your cell phone and computer.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for the price. Noise cancellation is above expectations and actual performance is great!! I use these while at the gym and so far so good. I am totally impressed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP,
We are beyond pleased to hear that you are totally impressed with your WH-CH720 headphones! It is fantastic to know that the noise cancellation and performance are providing such an excellent experience during your gym sessions, and we are glad they are a perfect fit for your lifestyle.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Perfect sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for upcoming travels and I was able to fill customize my listening experience. So cool to be able to tailor the sound to my needs/preferences. The noise cancellation works very nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyC,
It is great to hear that you are enjoying the Sony WHCH720N headphones, especially the ability to fully customize your listening experience and the performance of the Noise Cancellation. We designed these headphones to be the perfect travel companion, allowing you to tailor the sound to any preference.
Thank you for choosing Sony!
Regards,
Dominick
night quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. She tells me they are super quiet and sound great when she plays her music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pickit!
We are very glad to hear that your wife is having such a great time with her WH-CH720N headphones! It’s awesome to know that the sound quality and the quietness are making her music sessions even better.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.
Awesome light weight and good Noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing comfort with super light design. The sound quality is just awesome and the noise cancellation really works well. Also the option to choose noise cancellation on and off is very useful. The only one con I noticed is the connectivity some times it takes few tries to connect specially on the android device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi satz,
Thank you for the 5-star rating! We're delighted to hear you are enjoying the comfortable fit, lightweight design, Noise canceling and Ambient sound mode of your new Sony headphones. We're sorry if you are experiencing connection issues with the unit. Allow us to help make this a better experience.
Make sure that the headphones software is updated as it includes key features, applications, bug fixes, and feature improvements. If you are unable to make a Bluetooth connection, please try some solutions below:
Check that the headset is turned on.
Check that the Bluetooth device is turned on and the Bluetooth function is on.
If the headset automatically connects to the last connected Bluetooth device, you may fail to connect the headset to other devices via Bluetooth connection. If this is the case, operate the last connected Bluetooth device and disconnect the Bluetooth connection.
Check if the Bluetooth device is in sleep mode. If the device is in sleep mode, cancel the sleep mode.
Check if the Bluetooth connection has been terminated. If terminated, make the Bluetooth connection again.
If the pairing information for the headset has been deleted on the Bluetooth device, pair the headset with the device again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
For reference: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777004.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to use. I have used these headphones in the gym and on the basketball court and they never slipped off my head. The salesperson was trying to convince me to get a more expensive pair of Sony headphones but this was more in my budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riquien,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David