Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10497122
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great pair of headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding pair of headphones, extremely comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmpedGoblin,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Best Value Headsets with Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones came well packaged and the instructions were pretty easy to follow. The set fits well on my head and are comfortable to wear for extended periods. Noise cancellation works well, but upsets my wife sometimes when she tries to talk to me while listening to misic. Frequency response is not as dynamic as more expensive headphones, but it sounds good to me. You can plug the phones directly into your source, which will provide a little better range in the lower frequencies. Sound is crisp and clear so no disappointment there. I don't use the headsets for phone conversations and the speaker on the headset tends to pick up background noises if you are in a noisy environment. The headsets feel wellmade and sturdy. I consider the WH-CH720Ns in the best bang for the buck category snd love the long battery life. Only real issue is that I can not sync with bluetooth on my Samsung Q-90 series Neo QLED smart TV. This may be more of a Samsung issue rathet than Sony's. Several have had issues from the posts I read with some of the Sony headsets. Just be aware if you want to listen to the sound on your smart TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryM,
We appreciate your feedback. We are sorry that you are having an issue connecting your headphones with your smart TV. Please make sure your TV supports the Bluetooth A2DP. To further isolate the issue, you can follow the guide here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776917.html.
Despite your concern, it's good to know that you still like your Sony headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Thank you for choosing Sony!
-Vincent
Blue Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, they are noise canceling and I personally use them for the gym. They are not water proof but so far I haven't had issues with sweating during workout.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, mouse.
We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.
We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
10/10
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the only headphones I wear to gym shouldering get em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewM,
We’re stoked to hear the WH-CH720N is your go-to gym gear! Their lightweight design is perfect for staying focused on your gains without the bulk. Since these aren't sweat-proof, just remember to give the earpads a quick wipe after your workout to keep them fresh.
Thanks for choosing Sony.
Best regards,
Eliab
Nice noise cancel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mi daughter is very happy with this headphones, noise cancel is a plus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
We're so glad to hear your daughter is happy with her new headphones and that the noise canceling is making a difference!
Thanks for choosing Sony.
Best regards,
Eliab
Great purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great comfort Great sound cancellation. They make flying so much better!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LisaL!
We’re so happy to hear that your WH-CH720N headphones are making your flights so much better! It’s great to know that you are enjoying both the comfort and the noise cancellation during your travels.
Thank you for choosing Sony for your trips!
Best regards,
Gus, Sony Social Media Team
bang for ur buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality sound. charge could last longer. but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RickieB,
Thank you for choosing Sony!
We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.
Best regards,
-Fred
Can't beat Sony quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for our teen daughter. Chose these over the other brand as Sony products have always been a top pick for years and years in our family!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferP,
We are truly heartened to learn that Sony products have been a top pick in your family for years and years, and thank you for choosing the WH-CH720N headphones as a Christmas gift!
We are honored by your family's continued loyalty and are thrilled that you chose us over other brands for your teen daughter. We hope she enjoys the great sound and comfort of her new headphones!
Thank you for your five-star review and for trusting Sony!
Regards,
Dominick
Great headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, the quality is amazing and they’re very durable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moooo,
We are very happy that you love and appreciate the quality and durability of your new Sony WHCH720N. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your purchase and for choosing Sony! - Marco
Great!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for listening to music, very light. Sound great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisV,
Awesome! Glad to hear your enjoyable experience with your new WHCH720N headphones. Your satisfaction with the superb sound quality means a lot to us. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Think Pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color. It's light weight, with great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, LeslieA!
We are so thrilled to hear how much you are loving your WH-CH720N headphones! It's incredibly rewarding to know that you're enjoying the color and that they are so lightweight. It's also fantastic to hear that the noise reduction is working great for you. We designed this model to be a convenient and reliable option for everyday listening, and it brings us great satisfaction to know that they are working so well for you.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
Great Sound + Comfortable Wearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound for the price. They also feel fantastic to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakeC,
Terrific! We are very pleased that you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Very comfortable, excellent sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, excellent sound quality. Ambient sound with voice pass through is nice to be able to listen to something but still hear your family (if not too loud). Good noise cancelling too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobA,
We're thrilled to hear you're enjoying the comfort, sound quality, and Ambient Sound mode on your WH-CH720N headphones! It's great that you can stay connected while still enjoying your audio.
Thanks for choosing Sony. Best regards, Eliab
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight. Haven't really tested out noise canceling. Rather dislike being forced to be online to change settings in the required Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, BrianD.
We're glad to hear you find the WH-CH720N comfortable and lightweight! We appreciate your honest input regarding the Sony | Headphones Connect app. While an internet connection is required for initial setup and certain cloud-based features, we understand how that can be a point of frustration and will share your comments with our app development team.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great Product!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price - unreal. Noise cancelling works better than expected, the spatial audio is also impressive. Again, it's not going to beat out Sonos or anything of that nature, but it's a good product for exercise, lounging, and airplanes for a reasonable prices
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Value for money. Very nice headphones and not too pricey. Reasonable price. 1st time buying headphones and so far I am satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cessM,
We are thrilled that your first pair of headphones is a success! It is great to hear that you are finding the WHCH720N to be a valuable and satisfying purchase for the price.
Thanks for choosing Sony.
Best regards,
Eliab
Gift replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for a different brand. Has not disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TamTam!
We are so glad to hear that the WH-CH720N won you over as a replacement! It’s great to know that these headphones have not disappointed. With our Integrated Processor V1 and a lightweight design that offers up to 50 hours of battery life, they are built to be your reliable go-to for daily listening.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation is probably the best mode to listen to music, movies and games in. Its transparency mode is also very helpful when you wanna listen on the go but also interacting with people. It’s got good qualities, I would definitely recommend someone this product! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayM,
Thank you for choosing Sony!
We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!
Best regards,
-Fred
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my over my nephews ears perfectly. So comfortable for longer wear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof6,
We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.
Thank you for trusting Sony.
Regards,
Dominick