Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10497122
Customer reviews
Rating 4.6 out of 5 stars with 2918 reviews
(2,918 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Rated 4 out of 5 stars
Solid headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. I got these for less than $100. Far that price I can't complain about them. They sound really good. The earmuffs are comfortable enough. All in all a solid buy.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseRN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great for travelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is one of the best travel headsets on the market based on online reviews, but just the previous Gen. We flew overseas for an international flight and these were comfortable for the long 9-hour leg enough to sleep in. Wonderful sound cancelling. Also can flatten pretty easily.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .That's wesome, IvanR! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
Rated 4 out of 5 stars
Over the ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life, noise cancellation works great, comfortable on my head and ears
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatrickW,
Perfect! We're glad that you appreciate how good the battery life of our Sony WHCH720N as well as the noise cancelation feature and comfortability of the headphone. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Alberto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and quality good brand and good and secure fit.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlbertoO,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.
Best regards,
-Fred
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, sounds amazing, noise canceling is amazing and feels robust. Comes with an app that has built in equalizer. Great product feels a little cheap and light but the sound quality must have been where all the budget went, its great!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .HI Enva,
We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Sony - WHCH720N Bluetooth headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and have great sound and noise cancellation. Highly recommend.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinM,
Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the comfort, sound quality and noise cancellation of the WH-CH720N headphones. Your recommendation means a lot to us!
Thanks for choosing Sony!
Best regards,
- Stephanie
Rated 4 out of 5 stars
Great but too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return these because they were just a bit too big for my tiny head, even on the smallest setting. But overall they were quite good—great sound, good ANC, and the ANC works in both wired and wireless modes (which was imperative for me as I was using them for work). Love the color and they were very lightweight. Just too big width-wise for a very petite head.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyE,
Thanks for commenting. While we are thrilled to know your satisfaction with the amazing sound quality, exceptional noise canceling feature, stylish color & light weight design, and superb performance of your WH-CH720N, we are really sorry if you had to return it due to its size.
We value you and your feedback, and we are hoping you will consider Sony again in your future purchase!
Sincerely,
Romeo
Rated 5 out of 5 stars
Nice secure fit with all activities.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very comfortable on the ears. Great sound !
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!
Thank you again for being part of the Sony family!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, mouse.
We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.
We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Bought them as a gift for my husband and he loves them too. They are so comfortable and the noise canceling is awesome.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
Rated 4 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too good, sound quality is superb. Battery life is also good
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Lucky!
We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and great price and very comfortable buy one now
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
Rated 5 out of 5 stars
For private viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so as not to disturb my wife when she's reading and I'm watching videos on my phone. Great sound, very comfortable and has features that I haven't tried yet. The smart phone app allows me to see battery condition and turn off headphones from the app, so there's no doubt.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW,
We are delighted to hear that the Sony WH-CH720N is helping you enjoy your videos with great sound and comfort while maintaining a quiet environment for your wife.
It is wonderful to know you are already exploring the Sony Sound Connect app to monitor your battery and manage your settings so easily. If you ever find yourself looking to further enhance your quiet time, you might be interested in our flagship WH-1000XM6. This newer model features our most advanced industry-leading noise cancellation, which can block out even more external sound, providing a truly isolated and premium listening experience.
Thank you for making Sony part of your home and your daily routine.
Regards,
Dominick
Rated 5 out of 5 stars
Great value headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wear for extended time. Simple to operate, good noise cancellation and sound quality for the price.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gray49, Fabulous! We're extremely pleased to hear that you are enjoying the comfortable fit, exceptional design, impressive noise canceling feature, and outstanding sound quality of your WHCH720N. Thank you so much for choosing Sony! Enjoy! - Romeo
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation is probably the best mode to listen to music, movies and games in. Its transparency mode is also very helpful when you wanna listen on the go but also interacting with people. It’s got good qualities, I would definitely recommend someone this product! Love it!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayM,
Thank you for choosing Sony!
We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!
Best regards,
-Fred
Rated 5 out of 5 stars
Sony Headphones Excellence
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headset is light and fits comfortably. Extremely affordable.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SonyHeadsetExcellence,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Rated 5 out of 5 stars
Corporate gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, John!
What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.
Thank you for choosing Sony for your team!
Best regards,
Gus, Sony Social Media Team















