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Customer Ratings & Reviews

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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2825 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,825 reviews
  • Rated 5 out of 5 stars

    Excellent for gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym work so great that I bought my husband a pair for Christmas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YelicsaM,

      We are excited to hear that your WH-CH720N headphones have been performing so well during your gym sessions that you decided to share the experience with your husband. We take great pride in our lightweight design and Integrated Processor V1, which provide the high-quality sound and noise cancellation needed to stay focused during a workout, making them a fantastic gift for any occasion.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Lightweight, comfy, and great noise canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfy, and great noise canceling with clean sound and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianK,

      We’re thrilled to hear that the WH-CH720N is hitting all the right notes for you! It’s great to know that you're enjoying the clean sound and that our lightest wireless noise-canceling headband is providing the comfort and 35-hour battery life you need.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony head phones.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as they should , great items noise canceling works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephH,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are performing well and that the noise-canceling feature is making a positive difference. Your feedback encourages us to keep delivering reliable and effective products for your listening enjoyment.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation and comfortable wear over ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmy,
      Awesome! We are very happy that you liked the comfort and the noise canceling feature of our Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your appreciation and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Very Nice Tone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, listening tone is excellent, and easy on your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenP,
      Wow! We're thrilled to hear you are enjoying the amazing sound quality, ease of use, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony Headphones. Noise cancelling works great - easy setup. Great bang for your buck option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StuartH,

      Thank you for choosing Sony!

      We're excited to hear that you love your WHCH720N headphones and that the noise cancelling and easy setup have made a positive impact. It's wonderful to know you appreciate the value they offer, and we hope they continue to enhance your listening experience every day.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The Noise Canceling feature works great! Really shuts out the background noises. They also connect via Bluetooth very easily. They sound great also. Work better than my Bose that I paid quite a bit more for. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbootsie, Thanks for your feedback and we're glad that you are enjoying your WH-CH720N headphones. It's wonderful to know you like the amazing sound quality, easy Bluetooth pairing, and noise canceling feature of the unit. Thank you for the recommendation and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and long battery time. Connecting to Bluetooth can be iffy as you may just turn the headset off instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Sade!

      We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.

      We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those have an excellent sound noise cancellation I love this color Sony is the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is decent. Lighweight on the head. Comfortable around the years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adapter,
      Great! We're pleased that you're satisfied with your new Sony WHCH720N. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WHCH720N allows you to fully immerse yourself in music without any distractions. Our WHCH720N lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Headphones to replace an older set before I went on vacation. Very simple to use and good quality sound. I used these on the plane and was very satisfied with the sound quality and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the things you wanted for a headphones. Light weight and stylish. Sounds amazing for it's price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Migz,

      It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.

      Thank you for choosing Sony for your everyday listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offering a balance of impressive sound quality, excellent comfort, and long battery life.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Whirlpool!

      We’re so glad you’re enjoying the impressive sound, comfort, and long battery life of your WH-CH720N. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sonny Head phones are in a class of their own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless and Exceeded expectation. Cozy fit and business professional design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyRey,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy to use, great sound. Reasonable priced Bluetooth headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AntonioC,

      Thank you for choosing Sony!

      We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Works great and love the noise canceling! Battery lasts a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AubreyF,

      We are thrilled to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the noise canceling and long-lasting battery life are providing such a great experience for your listening needs.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I think they sound just as good as my friends more expensive ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good noise cancelling, great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,
      Perfect! We're thrilled to hear that you like the comfort, noise cancelling capability and great sound quality of our Sony WHCH720N Wireless Noise Canceling Headphone. You can enjoy more because it was ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life. You’ll almost forget you’re wearing it. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Keep listening to good vibe music and thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the noise cancelling is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sara!
      Thank you so much for your feedback! We are delighted to hear that you find the WH-CH720N headphones comfortable and love the noise cancelling.

      These headphones also offer long battery life, lightweight design, and easy wireless connectivity, making them a great choice for everyday listening.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Beats headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones is very comfortable. The sound quality it great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GSMITH,
      Thank you for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US